Came to mail out some holiday cards! Plenty of parking in the lot, service was quick and friendly…read more We had to mail some letters internationally. Overall, a fast and nice experience.

I visited Wedgwood postal office today to request a refund for a PM Express which has a money back…read moreguarantee if not delivered by the scheduled delivery date, which was the case with mine. I was told by a pleasant clerk this is not done in the local offices or online, he directed me to call customer service and they will issue my refund. I did this and was told that yes, the local offices can issue refunds and he should have done that. The customer service agent advised me to complete a refund request online or go to another local postal office to receive my refund. I chose to go to Lake City postal office where the postal clerk was well informed and efficient, having me complete a refund form and promptly refunded the cost of the PM express. Had I been helped at Wedgwood, my time would have been saved from calling USPS (waiting 15 minutes to speak to someone) and then having to go to Lake City for my refund.

Gross employees rude unprofessional ups is 100% better but i had to use usps if i have a choice…read morei'll never ever choose usps Worst customer service

The Fat white old guy was Unnecessarily rude about my package not having the proper postage and I…read morewould've been understanding but he was so mean about it I was shocked and the experience made me want to go to a different post office after I corrected everything.

Due to mail and package theft in my neighborhood, which seemed worse than ever during the pandemic,…read morea friend recommended opening a mailbox at Park Postal in Ravenna, where she has a box herself. It was an exceptionally good idea. I no longer worry about whether my packages or mail will be there when I get home, nor due I have to worry about putting holds on deliveries while I'm out-of-town. The staff at Park Postal takes care of it all. If I'm gone for an extended trip, they'll even package up my mail and send it to me wherever I might be. I have shipped packages through them less often, but have found them to be courteous and efficient when I do so. As part of having a mailbox at the facility, I also get a couple of dozen free copies a month, which I use sporadically, but still enough to make it a nice added benefit. Also, and I think this is really important: the staff is always friendly and courteous, including the owner Chris. They usually greet me by name, and if I have packages being held, they'll usually go back and get them unprompted. Great customer service!! If I could give them 6 stars, I would.

I needed to pick up a large and bulky package and lug it back to my place a few blocks away on a…read morehandcart as I didn't have easy access to a car. The staff was so kind as to help me secure it to my cart and was very efficient in helping me get my package. I'm so glad to have such a nice place to pick up packages in my neighborhood.

Finding a parking spot in front of the store is tough, but the employees are friendly and it's not…read moreoverly crowded inside. The store is well lit and organized.

Not sure why the bad reviews are but this place is great. It's my preferred UPS even though I have…read moreabout 10 of them next to my place. Why I love this place! 1. Free parking outside!! 2. It's in uvillage and next to Mud bay! Baci's favorite store! 3. Everyone here is friendly! 4. There are lines but it moves fast! 5. This location seems to open later than most in the area and they open 7 days a week! 6. And last but not least!!! The very very best part about this UPS!! They LOVE my puppy Baci! Woof woof woof woof! Sometimes we come in just to say hello :) One guy in particular is baci's favorite cause he talks to him. But everyone is so friendly to my puppy! I usually come in for package drop offs but when we don't have packages, we drop off some puppy love. What's not to like?!!

This has been my go-to UPS for package pick ups when it's an option for online shopping (ex: Nike)…read more Normally it's very straightforward and the service is pleasant. I am hoping this is a one-off, but my experience just now was so weird. The person assisting me was giving me a hard time for using an approved form of Real ID that wasn't a driver's license. They kept going on about how they need a driver's license to verify my address, which wouldn't have mattered as I just recently moved. Luckily their colleague jumped in and said my ID was fine and to just verify my last 4 digits of my tracking number. I went back to read my UPS email, and it does say that an officially recognized form of ID will be required when retrieving your package. Nowhere does it say it has to be a driver's license or that the ID must include your address. Again, I hope this is just a one-off as I haven't encounter this issue in the past from this location.

I think they're super- nice here. I've been coming here for years and never had a problem. The…read morecost of stuff that UPS has nothing to do with customer service or the people who work there; that's a corporate decision-- so it doesn't make sense to give a poor review based on anything but the experience in my view.

People at the FedEx counter (831 NE Northgate Way Seattle) were pleasant, knowledgeable and…read moreexpeditiously took care of matters. Nevertheless, I have downgraded my rating to only four stars, because, before going to this service center, I had called the main FedEx number for information about it (although after hours). Try calling FedEx, main number, you'll see what an off-putting experience this is. The outmoded responses to phone inquiries are infuriating, and, in this era of AI, inexcusable.

Absolutely the worst junk people working at a desk. I came to pick the order up. Damos or old…read moreglasses guy took my id to get my order. Then he asked for the order number which I did not have as I ordered on Canva. Old glasses guy started yelling at me rather than helping for no reason, he did not want to help me and started servicing the other client besides me. I told him to chill out, I'm a client he is an employee don't give me this attitude. Today I visited your FedEx Office location to pick up an order under my name. I walked in, gave my ID, and started giving my order number. The employee kept asking me for the number even though he had already been holding my ID for about two minutes. The email from Canva clearly states: "1. Tell a storeperson you're collecting a Canva order. 2. Bring this email as proof of purchase. 3. Orders are held for 30 days." I showed the email, but instead of helping me, the glasses guy gave me attitude and started raising his voice, getting nervous and impatient. I told him calmly to chill out -- I'm the customer, and his job is to help, not scold people. Then another employee, Casey, jumped in and immediately became verbally aggressive. He raised his voice, put his hands up in front of me, and escalated the situation for no reason. It got to a point where I felt the need to start recording just to protect myself. As soon as I started filming, Casey said he wouldn't give me my order while I was recording and went to the back of the store. I kept asking for the manager's name, number, and for my order so I could leave. After I stopped recording, Casey finally came back out, asked for my name, and handed me the order. Turns out the order was already under my name and didn't require any number at all -- meaning I was yelled at by two employees for absolutely no reason. This behavior was unprofessional, hostile, and completely unnecessary. I'm requesting that this incident be reviewed, and I would like the store manager or district manager to contact me regarding appropriate action so situations like this don't happen to other customers.

I had a package that needed to be returned via The UPS Store to Century Link. I was provided…read moreyesterday with a QR code from Century Link and located this site in Seattle's Licton Springs/OakTree neighborhood (6/5/26). No issue with parking in the shared lot, literally right by the main entrance. It was busy, but I was immediately assisted. Great staffing availability here. QR code was scanned, package received, and I was provided a receipt of this transaction. I literally was in and out well under two minutes or so. That was astounding! This was my first experience with The UPS Store since previous shipping stops had been with FedEx Office. Impressive!

I came on a Wednesday around 3 PM for an Amazon return. There was no line, and the staff took my…read morepackage and processed it efficiently. I appreciated the quick in-and-out. Parking was easy since there was a parking lot.

Worst post office in Seattle. I accidentally dropped off a package for UPS. It sat at the post…read moreoffice for over a month. When I called they said I they would set it aside and I could pick it up. The lady at the counter argued with me that they didn't have it. I insisted to speak with her manager who quickly got it and gave it to me. Another time I submitted mail forwarding and brought all my id to have it verifying. He glanced and at the ID and submitted the paperwork. 2 weeks later I got a letter saying I had to come in and verify my ID! If at all possible go to another location!

Biggest selling point is that it is on the Ave and a block away from U District Station. The…read morefacility itself feels rundown and old. Given the financial troubles that USPS is having, that does not seem likely to change. That said, it is fine if you just need to drop off a letter or package in the mailbox. Though I avoid this location if I need additional services that require waiting in line given the state of the place.

Note: this is not reviewing their shipping services…read more I had driven past Sip and Ship sites for years, Ballard now shuttered, and Greenwood remained open. However, their 2/25/26 IG post caught my attention with regards of their version of Cafe Besalu's ginger biscuit. Direct quote: "reimagined by our talented baker Emma in our little bakery corner. She's perfected the texture, warmth, and that signature ginger sparkle." Some background info: Cafe Besalu was a beloved pastry shop in Ballard from 2000 - 2017. When the original owner and his family moved to Spain, the shop was sold to Herkimer Coffee, which then later closed the site permanently in 2023. Their 3/2/26 IG post literally got me in my car..."Flaky. Buttery. Perfectly spiced with that subtle ginger warmth that makes you pause mid-bite. This isn't just a cookie. It's a little Ballard classic - now freshly baked, ready, and waiting for you." I was able to get a parking spot close to the shop, never been until that morning. I was literally floored that this indeed had shipping and retail areas, but also an actual cafe with onsite seating - cafe tables and a window facing counter. But oh my what stopped me in my tracks was seeing the pastry case. I haven't seen such a lovely display in awhile. It seems most places, product are stacked, messy display case trays full of crumbs and pastries askew. Clearly head baker, Emma, takes full pride with the variety of baked goods nicely curated. I was told that the ginger biscuits were just pulled from the oven an hour ago. I purchased two of them and also one each of the peanut butter cookie and ginger molasses cookie. Heavenly scents permeated my car as I drove back north. The ginger biscuit had a nice tender, moist crumb. The Homie savored this the same day and brought him back to his childhood. I ate mine the next day and it was superb. Perfect distribution of the candied ginger warmth and that notable bejeweled top texture. Delicious! The ginger molasses cookie had that perfect balance of crisp edges and moist chew. The sugar exterior literally sparkled when I photographed it while on a road trip stop. The peanut butter cookie was ginormous and was very delicate. It had broken into five pieces. It was relatively thin, had a sandy texture, and subtle peanut butter flavor. The Phinney Ridge - Greenwood - Ballard neighborhoods has quite a collection of indie cafes and bakeshops. I'll have to say that Sip & Ship in Greenwood provided that gotcha moment with their high quality, fresh baked goods. Note to self - they have shipping and notary services too. But those baked goods....definitely, I'll be back!

Friendly service. Good Americano and pastry offerings. It's a definite one stop shop to box, gift…read morewrap, buy a bday card, ship, then sit and enjoy a latte!