Evidently I had been renewing my driver's license online for awhile, it was time to update my photo…read more& info after receiving a postcard notice in the mail. Info provided via QR code on the postcard and WA State Dept. of Licensing site were helpful. Unfortunately, the closest site in Shoreline was booked out to end of June! I can't chance driving with an expired license, so I started looking at other sites for available appointments. I snagged one for 5/8/26 at 0830 at the Seattle/Queen Anne site. I was also provided reminder updates prior and even on day of for check-in. Pro tips: Definitely make an online appointment versus hoping for same day service, unless you have plenty of time to potentially wait. Bring appropriate documentation to prove your identity and state residency. There's a list provided on their website. I had my current driver's license, car registration, passport, and car & homeowners insurance policies. Excessive, better to be prepared than not. Despite living in Shoreline, my appointment was scheduled at the Seattle/Queen Anne site. I gave myself plenty of time to locate it and find street parking. Thankfully, the parking rate via the app was reasonable. 45 minutes covered my time in line and the renewal process. When I approached the entrance 35 minutes early, there were folks already in line. Eventually this line stretched up the the sidewalk. Upon leaving, there was an even longer line and nearly full waiting area. Just saying. While I was waiting, I received a text to check-in to state that I was indeed onsite. This provided a secondary code to use upon entry and the check-in booth prior to being briefly seated. I literally was the first one served. Guess I did not need to be so early & freeze in line. That's on me though. I provided my current expiring license and answered all the questions asked. I even took a vision test to verify I no longer used corrective lenses/glasses for distance. I also declined my long time motorcycle endorsement. Note that driver's licenses can be renewed for either six or eight years. My photo was taken. This hopefully is an improvement over my passport and Costco membership card, lol. Turns out my ancient photo on record was since 2001! I finished up all the other things requested. Just make sure all the information on the temporary license is accurate on the screen before signing. This will be your temporary paper license until the renewed card arrives via mail. Note that there is an additional fee if payment is made via credit or debit card. No fee if payment is made via cash or personal check. I was done within ten minutes! Loved the humor and upbeat, friendly service from the gentleman at booth 4 that morning. I was expecting dour and curmudgeon service, ended up receiving the complete opposite in customer service. Props to that staff member! Many thanks! There's also a wall by the entrance/exit that had additional free informational pamphlets and guidebooks, just an fyi. Hope this Yelp post was helpful and that you have a positive experience renewing your driver's license onsite.

With an appointment everything is a breeze! Just be sure to go inside I accidentally stood in line…read morefor a bit since I wasn't sure. Brad is awesome!

Wonderful.....most pleasant. no waiting... A friendly young woman helped me. So glad this office…read moreis open!

The guy who worked there helped me get a new license for my SUV and he was very nice. Had a great…read moreservice.

I have been out of state due to a family emergency. I didn't realize I would be gone longer than…read moreexpected, which means I had to renew my vehicle licensing online. Due to USPS error, my tabs were returned to the licensing office in Snohomish. I had no idea this had happened. Today I called this office for help, a lady named Gayle was so kind and helpful!! I will soon be receiving tabs.... yay!! With customer service being very "hit and miss" these days, it was a great surprise to have such a nice experience with a business. Gayle is definitely an asset to their office. Thank you again for all your help!!

These folks are the best! Hard to believe that anyone would give less than 5 stars! One lady in…read moreparticular...professional, efficient and ALWAYS friendly. Keeps me coming back for sure.

A local business suggested I use this post office for my mailings to my friends and family all over…read morethe world; best suggestion ever! Not only has this post office saved me hundreds of dollars, they get the job done efficiently and effectively. The employees are professional and personable. I'm not sure why people are posting a ridiculous review complaining about one employee; apparently they think this is Facebook.

Probably the friendliest post office in Seattle, incredibly helpful staff and easy street parking.read more

I needed to renew in-person but soonest spot (check online) was in 6 weeks! So I visited closest…read morelocation to me that as open on a Monday. Check the DOL website, as many locations are closed on Monday in order to be open on Saturday. AppleMaps' hours were not accurate. I got there early (at opening) and was given an appointment for later the same day. I came back for my 2:30 appt (the text notifications were very helpful) and I didn't need to wait in line again. There was still a 20 min wait in the lobby, but my number was called and it took less than 10 min at the counter. Everyone was very nice.

Discovered unexpectedly that my license had expired and I needed to renew my license asap. Decided…read moreto secure an enhanced driver license or Real ID. Every day at 8:20 AM the Redmond location releases same day appointments, I was lucky enough to get one of those. FYI every Friday at 4 PM they release appointments for the following week. Otherwise you're looking at booking out a month in advance. I was able to register and secure an appointment very quickly online -- although I will say that the website did not have EDL as one of its first options, which I think it should give the importance of that license now. I had to use the search bar to find it and only then did it pull up. It was confusing trying to make an appointment for a renewal but it wasn't just a renewal I was looking for. What was very helpful was the updating texts that reminded me of the appointment time and gave me the option to check in online. The helpful staff at the registration information desk confirmed my check-in. The waiting area was spacious with many chairs, and there were 19 kiosks which meant very speedy processing. I didn't wait more than five minutes however I had to step out of the waiting area for a moment and it was during that time that my number was called. The saving grace was the smart technology was that sent me a text informing me that my number had been called. Nathan Diamond assisted me. I had my previous drivers license which was then canceled out, my W-2 has proof of address and my photo was taken. I was given a temporary license that would function for 45 days but I could expect my license to arrive in the next 30 days. Organ donation was confirmed and I was given the option of putting my blood type if I had written proof of it, which I wish I had known in advance. I did not however have such a document with me so I was not able to put it on my card but I was told I could update anytime. I chose the eight year option which was about $144 out the door after all fees, etc. The five minutes or so with Mr. Diamond was really educational. I think I was out in 15 minutes total. The parking lot out front was free parking so no stress about parking. The staff was helpful so asked for their names. The two people at registration were informative and helpful as well.

had an amazing experience here recently applying for my first expedited passport. highly recommend.read more

A great service for anyone who misses being treated like a prisoner in the Soviet Gulag system…read more Otherwise, there couldn't be a more awful example of bureaucratic inefficiency and insensitiveness. The hours say they are open until 2:00 pm on Saturday, but that is apparently the precise moment that the woman behind the counter turns into a pumpkin, not actually the time at which the public is no longer able to access their "services". So if you arrive, as we did, at 1:30, but due to slow service or people ahead of you getting their 19 children their first passport you do not make it to counter before 2:00 pumpkin time...NO SERVICE FOR YOU, COMRADE! Today, after waiting for 24 minutes and being told multiple times that we would be the last customer to be helped, the blond woman behind the counter decided that with more than 6 minutes left that the family ahead of us was her last customer. No apology. No empathy. Just "get your stuff and get out". Oh, you can pack up all the stuff and go to 23rd and Jackson. Or the Sevorstipol Work Camp. YES, CITIZEN CHIEF! It also doesn't help that the advice that you get on the State Department website is contradicted by the UNSC. According to the Feds, if you have a passport, a birth certificate is NOT required...but this is not so per the UNSC apparatchiks. You must have birth certificate, and copy of drivers licenses, and blood sample...what...noooo blood sample? 23rd AND JACKSON FOR YOU! Take my advice. Avoid this place and save yourself the show trial.

I went here for my biometrics appointment required to renew my green card after 10 years, and I…read morehave to say it was about as painless as it possibly could be. It took far longer to renew my WA state driver's license! The staff are all very helpful, polite and understanding, and seem to at least try to make it as stress free an experience as possible. Anytime you have to deal with the DHS its going to be stressful no matter what, but once through security, the three or four employees I spoke to seemed to be aware of that, and so do what they can to make things as comfortable as possible. So kudos to the staff there, who don't have easy jobs to begin with. I'll jot down my experience for others that have to go through this. I had my appointment for 2pm, but got there about 45 minutes early. Tons of parking is available within about 100 yards of the front door at a flat rate of $7 (CASH ONLY), which I think is the same price I paid 10 years ago so that's cool. I was in and out in about 20 minutes, maybe even a little less. You first go in through the front door and immediately stand and wait in a short line to be put through security which is no different than airport security with the shoes off, etc. I didn't time it, but there was only 1 or 2 people ahead of me, so I got through in a minute or so. I don't believe there were any chairs if standing is difficult, but I only stood in line for a minute, maybe two at most. Security were fine, not intimidating at all and helpful with any questions I had. Then I wasn't sure where to go, but signage directed me off to the right down a lane into a room where the biometrics is done. Once in the room I filled out a short form with my name, weight, height, country of citizenship, etc and an employee who just happened to be walking around offered help and pointed me to the window #11 where a nice gal took my documents. I even gave her the wrong document by accident since they sent me two that looked identical, but it didn't appear to be an issue, and I eventually figured that out and give her the correct one. I asked her if there was a restroom available, and she said down the hall to the right. Can't review the restroom as I didn't use it. I then walked through the door into a large room with chairs lined against the wall, but there was only one person there waiting, and so I was immediately waved to the biometrics area and was greeted by a nice woman who was in a good mood, and that immediately put me at ease. Normally I don't say a word or ask questions of DHS staff just to make sure things go smoothly but she was friendly and laughing so that made things feel much less intimidating. My picture was taken (she said I can smile or not), and fingerprints recorded in about a minute or two, then I was ushered down to a desk 30 yards away for which there was no line, and immediately sat down and filled out a customer review card they wanted me to fill out, which is just three questions. I gave them 5/5 for all three. The fellow there was also friendly and explained to me he was going to put an extension sticker on the back of my old green card, which is good for a year, and then said I'll get a new green card in the mail which is good for 10 years again. I think many of the staff there may have been immigrants themselves at one point, so they have some understanding having gone through the process, and so seem to have empathy for those going through it the first time. The staff likely have to say the same thing to each person which has to get tedious, but there was no sign of boredom or apathy, and everyone happily answered all questions I had. Once I had the extension sticker I was free to leave. Like I mentioned it took a total of around 20 minutes and since it was at 2pm, traffic there and back from north Seattle was minimal. It was about a 30 minute drive on I5 from Northgate. The neighborhood the building is in doesn't have a lot of shops, restaurants, etc, so don't expect a Starbucks next door or anything nearby to wait if you get there early, its a bit of a no man's land, but the appointment time just seems to be a suggestion, not written in stone, so I was received immediately even 45 minutes early, and if I had been late, I don't think there would have been an issue, which was one thing I was worried about since it says if you "miss your appointment", your green card will be assumed to be abandoned. Scary for anyone who has had to go through the time and expense of getting one, but being a few minutes late didn't seem to be a concern. Don't quote me on that, and I suggest being on time or early, but the appointment time seemed more so that they can meter people in without very busy times, then dead times etc. All in all it was a very easy experience, and kudos to the staff there for making it so.

I was a little nervous coming here for any interaction with the federal government with the current…read moreadministration. We got through security pretty quickly. It is like airport security, except you get to keep your shoes. The line to show our documents wasn't too bad. We were able to go in as a family, with an adult accompanying the children. The officers taking our biometrics were reasonably friendly and accommodating of little kids. Overall we were in and out faster than I had expected. The scammy part is the expensive required parking in their private lot. The location is on a big, busy road that you can't safely cross on foot, so the only option is to park in their lot. $8 or whatever it was for 15 minutes of parking. It is like you are at a tourist location in Dow town San Francisco for those prices. What a rip off.

This place has always treated me fantastic and knowledgeable and very friendly kind and seem to…read morereally be professional. I've been going there for many years since they opened. Thanks for your help and hospitality

My husband and I went in to update our plates for our cars and this team handled everything like…read moreprofessionals. They were quick, efficient, friendly, and fun to work with. You can tell they all had amazing banter and made us want to go back just to hangout. Usual DOL locations everyone feels gloomy but not this spot. Everyone was all smiles and knew how to do their jobs. Regina helped us and we couldn't be happier with her service. If we could we would buy them all coffees or a drink to help make their days since they made ours. Cheers ladies!