Shoutout Nathan!…read more Outstanding customer service. Best experience I have had mailing anything.

They are so nice at this store! I sent Christmas gifts out today and Nathan checked me out. He was…read morejust so pleasant! During what is sometimes a stressful time of year, the staff there put me in a good mood and made the whole experience very pleasant. I highly recommend them and I will return there for future shipping.

after weeks of back and forth with a high end and expensive printer in Tampa, I decided to take my…read moredesigns to PostNew in Clark Rd to print. they did an amazing job with no issues and an unbelievably quick turn around! I am so happy with the signage they printed for my baby shower. I am so thankful they were able to complete the work my previous printer couldn't at a much more reasonable price!

New ownership in the last few years! Ignore the negative reviews. They are regarding a previous…read moreowner. The new owners are AMAZING! I've been using them for about six months now and have nothing but good things to say. They are so kind and helpful. If they have a service you need, be sure to give them a visit!

Craig & Jen are great! As new owners they know that they need to work extra hard to please…read moredemanding customers like me. Thank you, and I look forward to shipping our art with you.

Amazing new ownership that knows how to treat the customer with utmost respect and integrity…read more Appreciate your service and commitment to the Sarasota community.

The day I was there I received terrible service. If you don't want to work there go somewhere else,…read morelife is too short to be miserable. Of course a lot to choose from and you can get some deals if you look. Value and service don't always blend.

Oh well time to take my printing out of here. Now they're…read moresurcharging Express printing in case you want to wait for it. Regular rewards member not happy. Bad enough we pay more per sheet then Office Depot now a surcharge.. No big thing...

I have used this location at least a dozen times with mixed outcomes. I have had it. This is the…read more3rd time I have come here where my package wouldn't be accepted followed by zero efforts to try to assist. UPS used to have great customer service. I will happily take my business to USPS and FedEx moving forward. P. S. The younger group that works here is very pleasant to deal with. Just watch out for the attitudes that come from the more seasoned ones.

In four states, over 35 years, THIS UPS store owner has created the best, very best store attention…read moreand service I have experienced. Laura Poston is in the store EVERYDAY right in the front, elbow-to-elbow with her staff all day helping customers. Rare to find these days!!!! She has owned this location for 7 years and owned earlier UPSstores in Ohio for 10 years. I was medical legal financial power of attorney the last 3 years for a solo impoverished senior woman in Minnesota requiring extensive work with federal and state regulations and forms. ( she just passed away October peacefully just 3 weeks in her new assisted living home.). My laptop became too old so I had to do all this work on my iPhone ( before they added Word Capability!). Laura SAVED me with my non sophisticated computer skills on a phone, over and over again! This was very time consuming. NO one in a UPS store nor the Post Office would take time like this with such complex computer maneuvering. Her entire staff ARE SUPER FAST, extremely knowledgeable and efficient and her line ( if there) MOVES FAST! Also zero errors. The post office this past year GREATLY increased shipping costs for medium to large boxes and I have found UPS ( esp UPS ground) to be more cost effective. PS, I use the side entrance by their neighbor Batteries Plus in and out of their good parking lot instead of Bee Ridge.

Tom, Diane, and Mike are super amazing!. I hear Bob is as well, however he was not there today…read more I popped in, no appointment, in a art card printing crisis after fighting all night last night to get it right on my printer.... They all were super helpful. Tom and Diane resolved my needs. Tom and Mike stayed late to finish my printing job. While I was there I learned about their printing process, the super slicer machine ( my words not theirs) and how to save on future printing needs. I will bring all my future printing needs to this fantastic small local Sarasota business!

Bob was great. He responded very quickly to all the emails. When he realized I was a couple hours…read moreaway he immediately said they would mail the cards. The cards are very well done and professional looking. There were also several extras included which was a pleasant surprise. The price was VERY reasonable.

This UPS Store is my go-to spot (out of necessity) for online returns, even if the parking…read moresituation is a little unusual. There isn't any real designated parking--you basically pull up in front like a "drive-thru," hop out, and run in. One funny thing: every time I walk in, they say, "Thank you for using the Kiosk," whether I actually used it or not. It's become kind of a running joke in my mind at this point. That said, the staff is consistently helpful and genuinely nice. Whether I bring in an Amazon return or something completely unrelated, the guys working there always take care of it quickly and without any hassle. They're efficient, friendly, and make the whole process easy.

The store is very unprofessional. They just do not answer the phone ever. I tried for an hour. I…read morewent there. I left some papers that were very important. All I had to do is go to another UPS store have them faxed over. Nope they don't answer the phone so I had to drive all the way back 40 minutes round-trip because these idiots don't know how to conduct business and answer a phone. I don't care how busy you are. You should answer the phone. There's three people working one of them can answer the flipping phone. I hope your boss sees this because you're really unprofessional not answering the phone for over an hour.

Speaking for the pelican Plaza UPS they are tremendous. Everyone there puts in a great effort to…read moreget it done right. The assistant manager is a great employee to keep.

UPS destroyed my property without permission. We took…read moreseveral pieces of original framed artwork created by our father/ grandfather to the UPS store on Tamiami Trail in Sarasota Fl. The pieces were all wrapped and packed by the UPS store staff in 2 separate boxes. One box was delivered timely, the other was not received. We tracked the second box and were told that "All merchandise was not recoverable and was discarded". UPS made the decision to destroy our property without consent and without notifying us about the damaged shipment! We contacted the UPS shipping store, and they referred us to UPS corporate. UPS corporate sent us back to the UPS store. Since then, we have received a complete run- around and still do not understand what happened to cause such damage and why UPS took the liberty to destroy our property without consent. The store owner and team have stopped returning calls and UPS corporate will not do anything to compensate or assist.

I'm very happy with this UPS Store and the people who work there. Everyone is always friendly,…read morehelpful, and knowledgeable. They always give me good advice, and I really trust them. I always feel comfortable coming here and know I'm in good hands. Highly recommend!

What a great place! Knowledgeable and friendly people. Great service including Notary.read more

The guy at the post office counter was pretty rude because I assumed they could scan the QR code…read morefor a return shipping item and that they could print the mailing label for me. Then went ahead and told me to put the bubble envelope back before i left, which i was going to do anyway since i didn't have a printed label. Bad attitude towards customers for no reason at all.

Post office employees are very slow,always long line ,no matter what time of the day you stop…read moreby.They also are very unprofessional, can't even answer clearly a question or give information related to shipping or delivery.Really bad experience every time .