Given the financial difficulties that the US post office is in, you'd think they'd try and have…read morewarm and inviting places of business that focus on customer satisfaction. This has to be one of the grubbiest post offices that I've seen. There wasn't even a one to write an address on the package. At least the line moved quickly. That was definitely appreciated. The place just needs to be spruced up.

Every time I come in here it's more disappointing than the last time. This afternoon they have one…read moreperson working. The line is out the door and I've been waiting over 20 minutes.

The post office still has no concept on staffing. 4 windows and you're lucky if one is being…read moreoperated. Still cheaper than anything else for basic mailings.

I've received excellent customer service every single time I've visited this USPS location. The…read moreline is usually short, but help comes quickly when the line grows. I've even seen the branch manager at the window helping to work through the line. Impressive! Shereese is especially helpful. She moves quickly enough to get you in and out fast, but she also pays great attention to detail and will answer questions, all with a friendly smile. This is practically unheard of for USPS service! The building is clean, there's sufficient parking, and shipping supplies are kept filled and tidy. I'm a huge fan of this location!

The parking and directions to get to this post office are horrible. The building doesn't even look…read morelike a post office and you don't have a United States flag flying from it. Worst post office ever and I've been to millions of them across the country because we travel all the time.

Postal Driver driving vehicle 5211209 was speeding and ran three way stop at 23rd street West and…read more52nd avenue drive West just as I was coming out my drive on my bicycle. I was able to get truck number before could turn right on 53rd Avenue to go West... usually there are children in or around that intersection Driver is reckless and driving without concern for the neighborhood and surroundings! had I been in the road A few seconds earlier driver could have struck me I would like to file a formal complaint and get driver information so i can a police report also

The guy at the post office counter was pretty rude because I assumed they could scan the QR code…read morefor a return shipping item and that they could print the mailing label for me. Then went ahead and told me to put the bubble envelope back before i left, which i was going to do anyway since i didn't have a printed label. Bad attitude towards customers for no reason at all.

Post office employees are very slow,always long line ,no matter what time of the day you stop…read moreby.They also are very unprofessional, can't even answer clearly a question or give information related to shipping or delivery.Really bad experience every time .

This post office is clean and the staff is friendly. I like that there is a self-serve booth for…read moresending packages and there usually isn't much of a wait for it. There is however, usually a long line for a teller to assist you.

This is a large post office that could do with more staff to handle volume, especially around peak…read moretimes. For example, this morning at around 11.45 am, the line had around 10 people but only one person actively working the service counter. I use this location a lot, and it's easy to see why staff and customers can get quite stressed when lines are long and processing takes longer than it should. At other times, there is no line at all -- so really avoid early morning and lunch time. The roadworks outside this location have now finished which makes parking much easier and there are spaces directly outside the building. This is a large location that also has PO Boxes and a small store that sells shipping supplies.

I paid 270.00 for over night shipping and my package hasn't arrived it's day two. I called UPS and…read morethe gentleman in Glen Mills Pa was rude and hung up on me. I called the UPS in LongBoat Key Florida! I spoke to a Jamie he couldn't of been more helpful and kinder to me , he made me relax a minute and him figured out what was going on he kept telling me it's ok we will find out what's going on.. He even knew I was calling from Philadelphia area. He asked me if I watched the Flyers game the night before. I said of course I used to work for them, I remember when there manger was a player. It really comes me down. He was so understanding and kind. He figured it out and gave me all the information to help me. What a great employee of UPS to have thanks again to him. Never forget his kindness!

Once again required both notary and scanning of legal documents and once again, store personnel…read moredelivered. Helpful, knowledgeable and convenient (mid island location) this store is a life saver for me

I use this store all the time and I can't say enough about the staff there!! They are always so…read morehelpful and cheerful and efficient!

A frequently used UPS franchise store moniker stated, 'Your Satisfaction Is Our Priority'…read more.. obviously NOT SO! I lost $2000+ my time. I went to the University Park UPS Store to have a package sent to Chicago. Once inspected by an employee it was determined that my product needed to be re-packed. When we accompanied an employee into the back room, it was determined that my original hard-sided luggage would have to be reused as they did not have a proper sized box to use. We assisted in removing my old packaging material and helped wrap my computer in bubble wrap. When asked, the employee said that 'this should be good enough'. My Business Partner was actually on a video conference with us at the time, witnessing\hearing the comments and visual activity. While my product was being repackaged, we witnessed a second employee dispose of the original packaging. When the package arrived at it's finally destination damaged, I immediately filed a claim and was denied once the claim was investigated by their insurance company. They said that UPS packing standards had not been met despite my insisting employee involvement which the store did not charge me for. Correct me if I am wrong, but If they don't charge me for work they complete, that's on them, not me! I was told to take a claim up with the store! On 7/3/26 I did just that. Once I explained the situation, the University Park store owner Joe Clarke berated me and swore at me on the phone (an employee did the same on a subsequent call). He called me and my (2) witness' liars and swore at me (including the 'F' Word) as I had stated to the insurance company that the store had assisted in re-packaging and shipping. Joe Clarke said that he reviewed camera footage from 4 security cameras which showed no such assistance. When asked to share the footage to prove that they did not help, Joe Clarke hung up on me. Had he shared footage and proven me wrong, I would have accepted that. My loss stands at $2000+ hours of my time. I had even bought supplemental insurance not trusting UPS. After reading many of his store's reviews, I see that this is a repetitive pattern which includes rude employees and poor service. DO NOT WORK WITH THIS LOCATION! THERE IS A GOOD LOCATION LIKE BRADENTON ON 70 & LAKEWOOD RANCH BLVD.

Very efficient . Employee was very helpfully and friendly.its small and easy to drive to.read more

Tallevast post office has three of the most efficient girls working there, Latoya, Diane and…read moreTrisha. Always have a great attitude and are Professional.