me and my family use this POSTNET very often. We have a box here and get shipments delivered pretty…read moremuch every day. Huge fan of coming here however, there is one complaint that I feel needs to be brought up between employees. I always receive amazing service from the young boy upfront with a little bit longer hair. He's absolutely incredible with customer service. However, I would like to leave a bit of a note for the older guy who I believe is the manager. I think it would be wise if when your employees make a mistake, you don't publicly announce it to the customers waiting in the lobby. As I was waiting for my mail, the older Manager started making a scene about a mistake, The younger kid had made. This is something that needs to be corrected in private not in a situation where customers are in the lobby waiting. I can't imagine how he talks to his employees behind closed doors, if this is how he speaks to them in front of customers. So my review is this, I would leave five stars for the young boy upfront who is quick efficient and always nice. the older guy who is usually in the back, step it up.

Came in for notary. As usual I have my kids in tow so was worried they'll get into things in the…read morestore. The staff got the little ones entertained. My son loves machines so he basically stood enthralled in front of the huge printer. At one point he walked over the side where he can see the mechanics at work. He was in awe. One of the ladies handed all three with a super cool color wheel markers while I was doing the paper work. Service was quick, 2 notaries cost 15.00. Not bad at all. We were out the door in 15 min.

While vacationing on AMI in late May, we needed to send a picture to our home in Illinois. I went…read moreto your store and received an estimate of $35-$40 for the packing and shipping. I then returned to pay for the service and was handed a bill for $79.42. I questioned the cost and was told that I was an "ungrateful" customer! I indicated that an estimate should be close to the actual cost - not double!!!! I paid the amount, as I had no other options to choose from. The manager was also very rude and arrogant. I will never do business with such an unprofessional store as this. AMI does not need this type odmf business at all!!!

I had to use this business while I was in town to print and notarize a document unexpectedly. I was…read moreable to email the document, have them print it, and arrange to be there when the notary was working. She notarized the document and scanned it so she could email it back to me. The whole thing cost about $12 and SAVED THE DAY for me! Big thanks! Pro tip: If you are going to have something notarized, ask what time she is working, not just what day she works. She apparently has 3 jobs.

When I have something delicate to send, there is no place other than mail station to go to!!! Tim…read morewraps and packed everything so carefully that nothing has ever broken. I now live downtown and still go to Tim to send my packages. Tim and Sue are such nice people And they do quality work, can't ask for more than that.

THE BEST SHIPPING PRICES AROUND!!!!!!…read more Today I was told by THE UPS STORE right around the corner from THE MAIL STATION they just didn't feel like making a box to ship my item. (UPS OWNER literally said they didn't feel like dealing with making a box) I was in a panic, this spraying machine HAD to be shipped! We have a huge job in KNOX that needed it ASAP. Although it was a little bulky and 46lbs, Tim and Sue offered me shipping and never made me feel like a burden, not to mention they helped me 20 mins before closing! ANGELS!! Thank you guys so much.

I'm so frustrated that I trusted the employees in this store to package a family heirloom. They…read moreassured me it would be packaged properly to avoid damage. The box was oversized and the packing job was amateur. Unfortunately, they have no quality assurance for someone to check the work of the individuals who pack your items. It appears they do not have special training for what they are doing. I paid extra for insurance on this item and that turns out to be a joke. I regret that I did not use UPS and add this information to warn others.

Great store friendly easy in and out . Mahalo for your help getting my package to Hawaiiread more

Tom, Diane, and Mike are super amazing!. I hear Bob is as well, however he was not there today…read more I popped in, no appointment, in a art card printing crisis after fighting all night last night to get it right on my printer.... They all were super helpful. Tom and Diane resolved my needs. Tom and Mike stayed late to finish my printing job. While I was there I learned about their printing process, the super slicer machine ( my words not theirs) and how to save on future printing needs. I will bring all my future printing needs to this fantastic small local Sarasota business!

Bob was great. He responded very quickly to all the emails. When he realized I was a couple hours…read moreaway he immediately said they would mail the cards. The cards are very well done and professional looking. There were also several extras included which was a pleasant surprise. The price was VERY reasonable.

Absolutely horrible! I booked an appointment for finger printing on Saturday and drove an hour to…read morethe location. A sign on the door said closed on Saturday and Sunday for summer. I called the finger printing company and they told me they had just found out the location would be closed. At the very least you could have called your scheduled appointments to notify them or make an effort to open to perform those services. Not only did you waste two hours of my time, I now have to contact the billing department at Identgo for a $110 refund for our finger printing appointments. Several different signs on the doors showing different hours of operation.

Outrageous mark up on postage stamps. Will never go near this business ever again. Convenience is…read moreone thing but avoiding this business is not important.

I am a frequent Amazon shopper and sometimes need to return items. I love the ease of the Amazon…read morereturn at the Beacheway Plaza UPS Store, So simple you walk in put your package on the scale and give me a dilivery receipt and they take care of the rest and. Laura and the team at this location are always pleasant and helful, they have gone above and beyond to help with packaging suggestions, printing items. I have family out of town that I send packages to for birthdays and holidays and always give me a reciept so that I can track my package delivery. Always pleased with delivery times.

In the future, I will just skip this store and find another one. The customer service was horrible…read more I walked in and wanted to sit down my box so I could pull out my items to ship and a guy that wasn't even servicing me was rather rude when he said don't put anything over there and then they refuse to take the box that I was trying to throw away. Never had an experience like that at a UPS store.

Went here to return an Amazon purchased items- no label/ no box needed . Associate stated it could…read morenot be returned b/c it was in a clear plastic bag. WHICH it was suppose to BE as stated on the Amazon website "item should be returned in original packaging"!! Beyond frustrating. Associate almost seemed to enjoy our frustration?? On a seperate trip had passport picture done at this location. When I returned home in the envelope was a 4x4 size photo. REQUIRED for passports are 2x2 size photo. :( DO NOT go to this UPS

The store manager Kevin is a great representative of this store! Friendly, knowledgeable and…read moreefficient. Great experience all the way around.

This chunky guy was so rude to me!!!! all because i said in a very nice voice " Its bad when a…read moreshipping place doesnt have the correct size box. Wanted to use bigger one that would cost me more. I could tell when i walked in that he was in a grouchy mood. Not friendly at all! I do alot of business in this store but NEVER again. Why dont you try hiring people with a little class. I could tell by his tee he had none!

First visit. Will now be my go to. No wait- amazing friendly service and free candy! Love love love!read more

Quick process to return a TicTok purchase , unfortunately the shipping center is not close to my…read morehous

I have mixed feelings about my experience at this FedEx location. I arrived in Sarasota on Thursday…read morefor my wedding, which was on Sunday, and had placed a couple of print orders in advance to pick up upon arrival. Bridal Shower Recipe Cards (25 count): Earlier in the week, I ordered these online for in-store pickup. When I arrived and reviewed the prints, I noticed the color was off--the light ivory background didn't show up properly. A young blonde woman at the counter was very helpful and kindly reprinted them on ivory paper, which looked much better. I really appreciated her attentiveness and willingness to fix the issue. Bridal Shower Menus (25 count): I had also ordered a stack of menus via Canva to be printed at FedEx. It appears someone at a FedEx location in Chicago may have printed them on the wrong paper, as I had placed a similar order the week before for my rehearsal dinner and had no issues. The Sarasota team offered to reprint them on ivory paper if I adjusted the size slightly, which I did. I emailed the new version on Friday night, and they had it ready by Saturday morning. My biggest concern was the lack of communication and continuity between staff members. I had to go into the store in person just to confirm when my order would be printed, as I wasn't getting updates. When a family member went to pick up the menus on my behalf, they were unexpectedly asked to pay--despite the fact that I had already spoken to a staff member (a man, specifically) who had agreed to reprint them at no charge due to the earlier error. It became clear that there were no internal notes or communication from day to day. My uncle ended up handing back the original prints, and was told by an employee that they "didn't have time to argue today," which felt unprofessional and dismissive. I am an architect/interior designer so I am used to printing design boards a lot and using color codes. Review 1/2