I'm so frustrated that I trusted the employees in this store to package a family heirloom. They…read moreassured me it would be packaged properly to avoid damage. The box was oversized and the packing job was amateur. Unfortunately, they have no quality assurance for someone to check the work of the individuals who pack your items. It appears they do not have special training for what they are doing. I paid extra for insurance on this item and that turns out to be a joke. I regret that I did not use UPS and add this information to warn others.

Great store friendly easy in and out . Mahalo for your help getting my package to Hawaiiread more

Incredible customer service! Arrived a bit late, just after closing, and the associate took time…read moreout of her day to help us with our package, and with a sunny attitude - she really went above and beyond. We'll definitely be using this location for our shipping needs in the future!

Fast and easy place to make your Amazon returns or ship a package. Hannah is very helpful,…read morefriendly, and professional.

They Steal Computer Parts, I've only returned one thing ever. And I took the returned item here…read more They never scanned my item to where it never updated in the Amazon App (that I dropped it off) and when I went there to get this resolved, they have incompetent and useless + rude staff / Customer Service. I took a $320.99 9060XT (8GB) and they won't help me get the package return updated so I can get my refund from Amazon. DO NOT FOR WHAT SO EVER, DO THE RETURN PROCESS OF AN AMAZON PACKAGE HERE... if I could put a negative star rating, it would be the first thing i would do.... Screw this place, it should be bulldozed and replaced by another company because these people suck at their jobs and have no remorse for stealing from unsuspecting customers that were putting trust in them to do their damn job right!!!!!

I find this store convenient They could work on their…read morepeople skills altho I get it maybe they get bored some people enjoy their work so they actually greet you with a smile

In the future, I will just skip this store and find another one. The customer service was horrible…read more I walked in and wanted to sit down my box so I could pull out my items to ship and a guy that wasn't even servicing me was rather rude when he said don't put anything over there and then they refuse to take the box that I was trying to throw away. Never had an experience like that at a UPS store.

Today I had to send some classic car parts for restoration. Rob was awesome as the shipment was a…read morevery odd size and needed to be created. He took great care of me and was able to get the package constructed and sent in a great timely manner. Thank you Rob for your professionalism and care!!

JR is the BEST! I am selling my house and had to get several papers notarized. He kept me calm…read moreand cool with all the paper work and notarized all my documents. He was great! Best customer service I have experienced in a long time!

me and my family use this POSTNET very often. We have a box here and get shipments delivered pretty…read moremuch every day. Huge fan of coming here however, there is one complaint that I feel needs to be brought up between employees. I always receive amazing service from the young boy upfront with a little bit longer hair. He's absolutely incredible with customer service. However, I would like to leave a bit of a note for the older guy who I believe is the manager. I think it would be wise if when your employees make a mistake, you don't publicly announce it to the customers waiting in the lobby. As I was waiting for my mail, the older Manager started making a scene about a mistake, The younger kid had made. This is something that needs to be corrected in private not in a situation where customers are in the lobby waiting. I can't imagine how he talks to his employees behind closed doors, if this is how he speaks to them in front of customers. So my review is this, I would leave five stars for the young boy upfront who is quick efficient and always nice. the older guy who is usually in the back, step it up.

Great location and staff has super helpful with shipping my moms lamps. Thank you again !read more

I am so thankful for this location. I know that the minute I come thru the door I am met with a…read morefriendly greeting and someone ready to help me with packing or designing signs. I also know the job is going to be done right the first time. The owner and staff is what keeps me coming back.

First, a Fed Ex driver was supposed to deliver my packages to my home. I'm not sure where he tried…read moreto deliver them. The photo emailed to me was not of my front door and there was a note that "the business" was closed. I live in a single-family home in a residential neighborhood. After contacting the shipper, I was told they would try to get my packages redelivered. I was telephoned by Fed Ex at 5:44 p.m. and advised I could pick them up, but I would have to be there before their closing time of 6:30. I told the caller I was a half-hour away and she said she would leave a note for the people in the office that I was coming. I arrived at 6:20 p.m. and the lady in the shipping office told me I had to arrive by 6:10 in order to pick up my packages. I told her what the person who called me from FedEx told me, and all she would say was, "You can pick them up tomorrow." Actually, I can't because I can't get there during your Saturday operating hours. Fed Ex wasted my time, gasoline and they are just the worst.

The employee lacked good customer service skills. He kept insisting on the differences between…read moreFedEx Express and FedEx Ground without offering a real solution for a package that was supposed to be delivered one week ago. For a customer, FedEx should be FedEx, and the organization division should be transparent for the customer. A possible solution would be to contact someone from the other division and ask for the package. Never have had a similar experience with UPS or USPS.