clerk was adamant about finding out exactly what was in my package. once he found out, he refused…read moreto ship my item even though I already had a label paid for a printed from my buyer. he turned me away and would not help me get my item shipped. terrible customer service . man with glasses and long beard. stay away

they continue to deliver my package to wrong address I've had it can not contact anyone I just want…read moremy damn mail

The local post office in Venice doesn't take any pride in their work of delivering mail to the…read morecorrect person or finding lost mail that they say they've delivered but they haven't. Theft seems to be a big

Great and very helpful personnel. I like the US Postal System, but this is one of their best…read morelocations.

This location needs investigated or shut down. The previous complaint that someone wrote 5 years…read moreago is still happening! Shut this branch down! You can't call them to see if there's a problem ( they refuse to answer the phone) the carriers seem to have trouble with numbers and addresses when delivering mail or they just don't care (strictly in it for a paycheck). I truly get about 5-6 different people's mail daily none of which is my own. This may not be the fault of all the carriers on this route off of Proctor Rd. but the point is it happens more than it doesn't! Just about every day, every other day... what's the problem? Understaffed, hate your job, whatever it is it needs addressed by the higher powers and NOW or shut this location down!

Postal carrier delivered a package to the wrong address, I made contact to find package and have it…read morereturned to me. The next day the same postal carrier delivered a different package. Walks up to door , slams package against Ring doorbell camera, says here your package , it's on fucking camera the trows package on the ground! Still haven't received the one they Video https://ring.com/share/b6e24a01-2430-492d-8306-988640fca2b8

Absolutely everything went well! Always does. The two employees, both women, were easy to talk to,…read morevery patient explaining everything without making me feel like an illiterate. Really, they make the experience perfect in every way. HIGHLY RECOMMENDED

I love this location and the staff. I am always treated with a smile and their services are the…read morebest! I can't imagine anyone having the nerve to leave a bad review unless you're from the Northeast

This UPS Store is my go-to spot (out of necessity) for online returns, even if the parking…read moresituation is a little unusual. There isn't any real designated parking--you basically pull up in front like a "drive-thru," hop out, and run in. One funny thing: every time I walk in, they say, "Thank you for using the Kiosk," whether I actually used it or not. It's become kind of a running joke in my mind at this point. That said, the staff is consistently helpful and genuinely nice. Whether I bring in an Amazon return or something completely unrelated, the guys working there always take care of it quickly and without any hassle. They're efficient, friendly, and make the whole process easy.

The manager Akskay is running this store like every UPS store should be run. It's organized and…read morethings always go smoothly. The staff are very friendly and helpful. I travel a distance just to go to this specific UPS store and never have any regrets. Thank you!!!

Absolutely the best!! Friendly customer service, good prices and outstanding service!!read more

This is NOT a US Post Office! I brought prepaid label codes…read morefor three items. They wanted to charge me $2 for each extra because THEY have to print the label. I declined and she said they would cost $0 at the post office. As I gathered my packages and was about to leave, she said that it would cost me more in gas to go to the Post Office. I guess I should give my "gas" money to you then? I went to the the real Post Office on Jacaranda. I won't be back.

Absolutely horrible! I booked an appointment for finger printing on Saturday and drove an hour to…read morethe location. A sign on the door said closed on Saturday and Sunday for summer. I called the finger printing company and they told me they had just found out the location would be closed. At the very least you could have called your scheduled appointments to notify them or make an effort to open to perform those services. Not only did you waste two hours of my time, I now have to contact the billing department at Identgo for a $110 refund for our finger printing appointments. Several different signs on the doors showing different hours of operation.

Outrageous mark up on postage stamps. Will never go near this business ever again. Convenience is…read moreone thing but avoiding this business is not important.

New ownership in the last few years! Ignore the negative reviews. They are regarding a previous…read moreowner. The new owners are AMAZING! I've been using them for about six months now and have nothing but good things to say. They are so kind and helpful. If they have a service you need, be sure to give them a visit!

What a mistake. I went here out of convenience and it was nothing but convenient. Took me 15…read moreminutes to ring up for packages. Then when she rang them up they were double the cost that I paid the post office. I do not recommend this place just go to the post office it's actually shorter to wait in the line but to deal with all of this. Nice ladies but bad experience.