clerk was adamant about finding out exactly what was in my package. once he found out, he refused…read moreto ship my item even though I already had a label paid for a printed from my buyer. he turned me away and would not help me get my item shipped. terrible customer service . man with glasses and long beard. stay away

they continue to deliver my package to wrong address I've had it can not contact anyone I just want…read moremy damn mail

The local post office in Venice doesn't take any pride in their work of delivering mail to the…read morecorrect person or finding lost mail that they say they've delivered but they haven't. Theft seems to be a big

Great and very helpful personnel. I like the US Postal System, but this is one of their best…read morelocations.

This location needs investigated or shut down. The previous complaint that someone wrote 5 years…read moreago is still happening! Shut this branch down! You can't call them to see if there's a problem ( they refuse to answer the phone) the carriers seem to have trouble with numbers and addresses when delivering mail or they just don't care (strictly in it for a paycheck). I truly get about 5-6 different people's mail daily none of which is my own. This may not be the fault of all the carriers on this route off of Proctor Rd. but the point is it happens more than it doesn't! Just about every day, every other day... what's the problem? Understaffed, hate your job, whatever it is it needs addressed by the higher powers and NOW or shut this location down!

Postal carrier delivered a package to the wrong address, I made contact to find package and have it…read morereturned to me. The next day the same postal carrier delivered a different package. Walks up to door , slams package against Ring doorbell camera, says here your package , it's on fucking camera the trows package on the ground! Still haven't received the one they Video https://ring.com/share/b6e24a01-2430-492d-8306-988640fca2b8

Alex has gone above and beyond the call of duty. Always willing to lend an extra hand when I've…read morebeen injured and couldn't carry a package etc. they have all the supplies you will need to ship. Including a nice selection of greeting cards. Always a pleasant experience. Highly recommended. Betty Ann

A package was shipped for overnight delivery on Wednesday, July 1, 2026 and the label was created…read moreat 11:36 am at this Qwik Pack and Ship. This package arrived on July 1, in Sarasota Florida and sat for two days in Sarasota even though $280.00 was paid for "express overnight" delivery. We received a message stating "package delay" on 7/1/26. It didn't get to Tampa, FL until 7/2/26. Then, it finally makes it to Louisville, KY on 7/3/26 and doesn't get to the required destination until 7/6/26! Once back home, I called this business and submitted a claim as I was no longer in Switzerland and the package, was not received at the hotel until 7 days later! A lady with Qwik Pack told me this claim process would take up to two weeks to resolve. Today, I stopped into the business to follow up and was greeted by Jigar Pokar, owner, who immediately raised his voice and started to argue with me. Jigar told me that there is no guarantee and that I was not only out $280.00 but it would cost me $170 to obtain the product in this package that was not sent for 6 days! The owner wanted to tell me that first it was dropped off on Thursday. Jigar's tone became more argumentative, and he continued arguing with me, until I decided his unprofessional attitude was completely unacceptable. It's shameful to run a business and talk to customers in such an arrogant, dismissive way. Just be aware, "express overnight" doesn't mean overnight. It's just a word they use. It means, the package may make it in a week. Plus. this package didn't make it to the hotel until 7 days later!

Best UPS store! Fast, friendly service always! Review needs…read more85 characters Xxxxxxxxxxxxxxxxxxxxxxxxxx

The store is very unprofessional. They just do not answer the phone ever. I tried for an hour. I…read morewent there. I left some papers that were very important. All I had to do is go to another UPS store have them faxed over. Nope they don't answer the phone so I had to drive all the way back 40 minutes round-trip because these idiots don't know how to conduct business and answer a phone. I don't care how busy you are. You should answer the phone. There's three people working one of them can answer the flipping phone. I hope your boss sees this because you're really unprofessional not answering the phone for over an hour.

Coles is the best for shipping, they have ingenous ways of packaging your items to get you the…read morelowest price without any damage at all. Very impressive! They sell cards, packaging materials and little gifts that you know you want to buy to fill in the empty spaces in your packages. Very pretty small gifts such as potholders, hand towels, crystals to hang in windows, little cute gifts. Lovely happy workers that love their jobs.

Absolutely the best!! Friendly customer service, good prices and outstanding service!!read more

Absolutely horrible! I booked an appointment for finger printing on Saturday and drove an hour to…read morethe location. A sign on the door said closed on Saturday and Sunday for summer. I called the finger printing company and they told me they had just found out the location would be closed. At the very least you could have called your scheduled appointments to notify them or make an effort to open to perform those services. Not only did you waste two hours of my time, I now have to contact the billing department at Identgo for a $110 refund for our finger printing appointments. Several different signs on the doors showing different hours of operation.

Outrageous mark up on postage stamps. Will never go near this business ever again. Convenience is…read moreone thing but avoiding this business is not important.

New ownership in the last few years! Ignore the negative reviews. They are regarding a previous…read moreowner. The new owners are AMAZING! I've been using them for about six months now and have nothing but good things to say. They are so kind and helpful. If they have a service you need, be sure to give them a visit!

What a mistake. I went here out of convenience and it was nothing but convenient. Took me 15…read moreminutes to ring up for packages. Then when she rang them up they were double the cost that I paid the post office. I do not recommend this place just go to the post office it's actually shorter to wait in the line but to deal with all of this. Nice ladies but bad experience.