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    US Post Office

    2.0 (115 reviews)
    Open 9:30 am - 5:00 pm

    Services - US Post Office

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    Amber L.

    I'm rating this post office 3 stars and all of those stars go to the architecture. I would give 5 stars, because it's a beautiful iconic turn of the century building, but I'm afraid folks will think it's for the service, too. The service is terrible. So let me be clear...the service deserves 1 star and that's really unfortunate. Today, there was no real line (2 people waiting), however the staff was not calling people up to the windows. They just sat there. After few moments, they called next, but said it so low that no one heard it except for a woman standing towards the back of the line. This post office echos, so it picks up all noise. They have to call out loud enough to hear them over the general hustle and bustle in the hall. You'd think they'd know that, given the obvious job security situation there. Great place to stop to rent a mailbox or conduct a quick transaction, like buying stamps. I think I'd leave it at that. Depending on the attitude you get from the person helping you, your shit might not make it to its destination.

    They cannot even scan a package correctly! Shipped and delivered to the same location within a few hours?!
    Kelley L.

    This has got to be the worst post office. Their staff often rotates, which makes service inconsistent, spotty, and unpredictable. There is always a long line with only one service window open. The staff really do not give a care about their job, they are a 9-5 (if they even begin at 9) type of staff. The ones that show some slight of care, do not last long, and often end up in another division. There really is a limit to how much you can blame something on COVID-19. However, this post office is beyond that point. Other than the disappointing service I have received at this post office, their execution in the area is worse. I have dropped off mail in the area, and some never get scanned at origin and some end up missing. I have had mail scanned as delivered, but they never get delivered. You cannot contact the US Postal Inspector because she forwards her work phone to her cell phone, but it goes straight to voicemail, and, of course, her voicemail box is full. You also cannot email her because it bounces back as not existing. I have seen bogus status updates such as "animal interference" for mailboxes that are in a separate area of residences and businesses. This post office definitely does not have their stuff together. There is no transparency here. Their staff will often scan something as being done, and then do it the next morning (6-8 am), and that is shady. The postal carriers could care less if they put the mail in the right boxes or if they scan something as being received at origin or delivered at destination. Avoid this post office at all costs.

    No one's working!

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    2 months ago

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    2 years ago

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    5 years ago

    Does not even bother to pick up their phone or investigate postal problems. The Post Office seems to still think it is 1821.

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    6 years ago

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    Ask the Community - US Post Office

    Am I the only one? Haven't gotten any mail in an entire week! What's going on!?

    No everything is messed up with our mail. I don't know what is going on

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    Review Highlights - US Post Office

    I've been to this post office three times and each time, I always find street parking either right out front or just around the corner.

    Mentioned in 3 reviews

    Read more highlights

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    US Post Office - Sealing packages

    US Post Office

    (44 reviews)

    Always Great Customer Service! They make you feel welcome and deliver the best service.read more

    walked into this location for the first time on thursday April 23rd did not know packages that were…read morealready bagged but not taped had to be sealed because I usually go to UPS and they always do everything for you, no hassle. I was attended by an employee named Irma. THE WORST CUSTOMER SERVICE, to be quite honest she had NO customer service whatsoever and seemed like she had no type of basic manners at all. She gave me attitude about my bags not being taped when i clearly mentioned it was my first time going to that usps. after i taped my own bags after her the comment saying "yeah well, we're not UPS, we're different" i met her with the same attitude. after she was done I asked for her name and she gave it to me with extreme attitude in her voice. At that same moment as I was walking out my keys flew underneath a huge wooden greeting card holder with four wheels on it. As I was looking for my keys I told the employee Irma "it was just tape it's not that serious" when she responded "if you could read you would have read the sign posted on the window that said to have it packaged already" while I was bent over trying to find my keys in walked a customer, an older Hispanic man that yelled to me "yeah you should have read the sign" I told him to mind his business and we started to argue. while I was bent over looking for my keys Irma the usps employee started talking about me to that man I overheard her say "bad things happen to bad people that have bad attitudes" and I immediately responded telling the employee "You were the rude one right when I came in over some tape" and I told the older man "mind your business, no one was talking to you" and in front of the employees and everyone he made a sexually explicit comment about me being on my hands and knees. IRMA WAS GIGGLING AND LOOKING AT ME WHILE THIS OLDER MAN MADE THIS SICK COMMENT. that whole time I was looking for my keys neither employee IRMA OR VANESSA DID NOT ASK IF I NEEDED HELP. I moved the huge card display by myself to get my keys. It was the most disrespectful and disgusting encounter I have ever had at any establishment in my life. I called the cops because I felt unsafe in this federal building. I gave all of the information I could on that man who mind you that employee IRMA Still helped after what he said to me and not only helped but laughed and enjoyed the horrific situation that happened because of her poor customer service. The employees were laughing agreeing with him while I was being verbally assaulted and that is the group of people they have working at the USPS in Rancho palos verdes. I would never return to that location one employee was a disgusting example of who usps hires to represent their company and establishment While the other acted delusional as if she didn't hear or see anything. DO NOT RECOMMEND GOING THERE. I will continue to speak about my experience everywhere I go and every social platform I can. IRMA IS A HORRIBLE REPRESENTATIVE.

    US Post Office - postoffices - Updated May 2026

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