Boy in this day and age of the Internet with bill pay online and e-mail, I am so glad that I don't have to deal with the US Postal Service too much. This place is horrible and unfortunately THE place that I have to go to when a big package comes for me or something is returned in the mail. I wish it wasn't but I have no control over USPS postal zones. I have had nothing but rude service here. The people that work at this location are *insert politically incorrect word here* and are usually argumentative, unfriendly and look like they rolled out of bed and came to work. The guy that helped me today looked disheveled with finger nails longer then they should have been with black crap stuck in them *YUCK*, gold gaudy bracelets and jewelry and pierced ears. Great! This mailman is now a middle-aged pimp disguised as a mailman (oh I'm sorry...I mean mailPERSON). Anyways....how he looked wasn't my problem. Yesterday in my mailbox I received a card telling me to come to the Lewis location to pick up a parcel that was returned to me. I figured it was a returned book that I sent since I use paperbackswap.com regularly. I went down there today during work hours to take care of the issue. When I gave him my slip, he found my package and told me that I needed to pay $2.58 to get the package back and that the address it was sent to was wrong. It was clearly obvious that the postage I paid last week ($2.58) was still intact. I didn't understand why I had to pay for the book to be returned. To get on with my life, I gave the pimp errr I mean mail person a $5 bill to get the book back. He tells me, he doesn't have change. What? So you want me to run out and get change so I can get my package back that clearly has the postage on it? Yeah right! I grabbed my $5 back, handed him back my book (that I wasn't going to miss in the first place because I read it already and I already explained the situation to the person requesting the book) and left. Now they can deal with a package in their sorting area and it can be their problem. read more

Received a notice saying i had a package that was undeliverable and was being held at the post office with $7 in postage due. When I got there, the lady retrieved my SMASHED box, scans it and says I didn't have to pay for postage. No explanation as to why I had to pick it up at the post office and no apologies for the condition of the box and the contents inside. read more

Hello All! I just had to Yelp about an issue we have been having with our post office and the comment our postman made today. So, since our office has been opened (Aug. 2011) I noticed that our mail was not being picked up everyday... Hmmmm... Maybe I don't know the rules of business pick up in our complex? Well, when addressed the first time in Oct. 2011 I was told that our mail should be picked up everyday except for Sunday's of course. That being said our mail delivery and pick up improved, but not for long. The pick ups became few and far between again. When I called a SECOND time in Jan. 2012 I spoke with another "manager" telling me that the days that our postman wasn't picking up were his days off. Ok, makes sense but where is the sub? "Oh, she didn't know there was an operating business there. I'll inform her." Ok, that kind of makes sense? But did we not have ANY mail for our office? Oh well.... Let's see if things get better. Now, this week starting 2/20 no pick up on the 21st or 22nd. Time sensitive material here folks!!! And I am tired of rushing to the office or mail box b/c I'm off at 5 p.m. when last pick up is called. Mr. mail man shows up today and I ask, "we're you off yesterday"? He says, "no". I say, "why has our mail not been picked up"? He says, "I do not stop if I don't have mail for you". OH MY are you serious??? "I didn't know that's how things worked with the post office"? He nods then says "yes". I'm about to rip my hair out folks! But remained calm and called our local post office here on Lewis Road in San Jose, again. "Oh no ma'am no manager here not even a supervisor". : / So I left my name and number and we will see if she gets back to me. To be continued...I hope with good results! -Kimberly read more

This post office is shit. Their hours are from 9 am to 5 pm but they don't open on time and close 15 minutes early! Last time I went there to pick up a package and they closed at 4:45!!! I had to go back there on another day -.- they are also very rude and slow! read more

This is such a bad place with the mean staffs. The only reason i was here bc i ordered sth onl and they missed my package when delivered. The lady laughed at me when i have question about my package and service!! I dont really want to come back here anymore!!!! read more

would give half a star if it was possible. carriers are amazing but staff in that location are horrible. they're mean and have attitude. they never pick up the phone, i called 5 times. they also take 10 minutes to walk up to the front after you ring the bell they have. a waste of time going here. read more

Incompetent and rude. Lady answered the phone, and was very short with me. Left me on hold for 6 minutes. I called back, only to now deal with a just-as-rude male worker. Long story short, they lost an item I was expecting in the mail. read more

This place is a nightmare. I am really not sure how these people keep their jobs here. They are rude and are not willing to help you. I really hope they open a new location and replace their employees who actually value their job. read more

Today when I went out to get my mail I saw the us postal worker I asked her is she was finished with my section of the boxes as I was asking her she yelled no! And that I am not even suppose to be out there while she is there! I asked her for her name and supervise she then told me I will not fucking give you my name! I can not believe this type of behavior and it concerns me that someone with that type of attitude is handling my mail. What ever happened to professionalism? read more

Horrible! Tried calling various times and no one answers ! Why even have a number or someone working the phone to answer if your not going to answer! I paid for two day shipping and apparently they "attempted" to deliver when they did not I was home ALL day and now it says it is being held at customers request when I never requested that... lies for real. read more

I have been tracking for my package since it was shipped. Poor tracking system, and the status changed from Out for Delivery to Available for Pickup after this office was closed!! I had no choice but to wait another day for my package. USPS really sucks!! read more

I was a little shock to be the only customer at these location. But after my experience I understand why. Poor service, they don't accept credit card and debit. Only cash. No stamps or boxes or shipping. This is more of a warehouse than an actual retailer. read more

Go to 2450 Alvin Ave, San Jose, CA 95121 . This is the closest post office that offers services like stamps and window service.

I've only used the drive up mail boxes, but I find them very convenient. It's hard enough now adays trying to find one of those where I can easily return my Netflix. read more

US Post Office - Post Offices Near Me - San Jose, California

Opened late even though their hours say 9:00 am. Not cool when youre in a rush, rude employees.

got there right after another customer and the asian man snatched my packages that i needed to drop off and slammed the door in my face before i even turned around . disgustingly rude . i don't usually rate but this made me so angry because i had questions read more

The worse of all this place should fire some rude and greedy employees here. I received a damaged package but actually it been opened and stolen by this office. Another package stacked here for over a Month . I complained to the seller so much and they finally released my package after a month. 3 other items shipped from China lost over this office also. This place should check their employees for honesty bc some of my friends lost their shipment from this same post office. read more

This post office is the worst ! The customer service is awful. Mailman always delivering my mail to wrong box ! Sadly I cannot trust them with my mail . I've had lots of issues with this location I hope by the reviews they realize and make a change for the better and improve overall. read more

these reviews are pretty old. wish they had facilities to mail packages, even that automatic machine like some other post offices. but the people at the window have always been perfectly nice and polite in the 4-5 times over the last 2 years I've been there. Just thought they deserved a not-horrible rating. Obviously, they've improved since '08! read more

Hands down the worse post office ever. They lose mail, they put mail in the wrong box, you can't contact them during business hours or not. They say they couldn't deliver when they could but were too lazy to. Terrible! read more

lazy mailmen! one of them has the practice that he doesn't deliver packages, he just drops the notice of the package in your box. when asked directly he tells you to go get it your self. !!@*t he is paid to deliver the mail, it isn't part of his job to pick and choose what he delivers and if he doesn't like my mail I have to take time off work and go to the post office and get it my self I complained to the postmaster and got...ya,ya, what ever kind of response they deserve a lower rating! read more

Worst post office ever. Worst management and team ever. Don't drop off your mail or packages here, it'll get lost and I've seen how they handle shipment through their window. Don't even bother putting fragile on the box. They just toss things and kick packages around. I'm done with this place. read more

Omg I hate this post office ! No words can explain how bad and rude those people are. I have so many bad experiences with this post office . I wish they all get fire and so nicer people can come here to work. Who do I call to complain about their bad services ? I have to stuck with this post office because they deliver mail to my house. This post office doesn't deserve any star at all not even one. read more

I bought something online and the seller miscalculated the shipping cost, so I had to pick it up from USPS myself. I didn't think to check what their hours were on a Saturday, and it was closed when I got there. I was already not very happy that I had to pick up my package due to the seller's fault, and thought I'd have to come back again. Thankfully, one of the staff was picking up mail from the mailboxes outside. He was kind enough to offer to go back in and look for my package. Thank you!! read more

how long does it take to find a package? slow. and why do you need to keep the door closed is it to hide how inefficient you are?

I work at a business and today I received 18 pieces of mail that did not belong to us. Each piece of mail belongs to different establishments ranging from your property taxes, social security admin, to people's paychecks. I went to the nearest post office which is on Alvin Ave and the Supervisor basically wanted to refuse my efforts to getting this mail in the proper hands. She told me I needed to go to "my" post office for zip code 95121. I refused to take the mail with me and left her my complaint and the mail. This has been an ongoing problem for several months and despite my written complaint months ago, the problem has gotten worse. read more

I don't even think they deserve any star. Their mailmen deliver wrong mails to wrong address. FOUR times, I got my neighbors mails (letters +ads). And a few times (I can't remember how many time) have I not get anything not even and add. Don't know if they sent to other mailbox or just because i don't have mail. read more

bad service had mail delivery and they didn't knock on my door just left my my outside without me know ! bad bad !

Worst of the Worst Mail Service...I mail and receive packages all the time. These people state a package is delivered before they deliver....and sometimes never deliver...but they click the link that says delivered. I lose money all the time because of their negligence. And if i dont lose, the seller of the product has to send another or refund me so that they lose. They also do not pick up outgoing mail with predictable timelines. I have gotten into my car and tracked down the mailman to ask why didnt pick up only to be told he forgot or he was going to come back....I have caught on camera a mailman KICKING my package that was marked fragile, from his truck to my porch...when confronted he denied it. Even though i have it on video! I have thought i was having an earthquake becuz the mailman DROPPED boxes on my porch with such force the whole house rattled and when i went to the door, he acted like he did not speak a word of english...i called the 800 number for customer service to find out how this guy could pass a test to get the job when he didnt speak english only to have the hq rep LAUGH!!! OMG...i could write a freaking book....lewis road is the worst post office ever. read more

i have no idea why the mailman didnt deliver my orders. he always put one notice into my mail box and said that he delivered but noone was at home. i have to pick my items up if they are sent by USPS. hate it:[[ read more

its not your typical post office. looks a little third-world, but the people ive dealt with are fine