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    2 years ago

    No one ever answers the phone; it rings endlessly.... and finally gives dead dial tone.

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    3 years ago

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    UPS Customer Center - San Diego

    UPS Customer Center - San Diego

    (262 reviews)

    Kearny Mesa

    If I could give UPS less than one star , I would. I arranged…read morefor a pickup of 3 boxes and paid 120.00 to ship with a 10.50 pick up fee. I typed a note as to where these could be placed on a hand cart and brought to her truck. The day came and I lugged the large, 25 lb boxes up to the pick up spot at the top of my stairs, and 5 hrs later my female UPS driver comes , goes to the gate, (unlocked) sees the boxes, and turns around, muttering to herself. I thought she was going to her truck for her cart , but instead, she gets in and drives away. I emailed UPS , and called them right away because as of later that day the boxes were still there. As if then I've received NO response and NO pickup This is the same UPS driver that signed a drop off slip for a package of mine that was insured for $5000 and dumped it at the end of my driveway, in a nice neighborhood sure but where thieves take stuff every day from residents. Mission Hills, San Die Okay. I don't know what happened but I could not be more pleased with the fact my same driver has become the opposite of that person I described previously! It's pretty amazing, she gets out of the truck and brings my packages to the gate, where she waits, holding a treat for our pit bull . When we get there, she greets us warmly and we have pleasant conversation, and she tells me when she signs for me. Which is fine of course . If I'm not home, she leaves the box inside the gated area with the treat right on top. I can honestly say, I love her now

    You just need to fire the supervisors in the San Diego office and start again! Driver went to…read morewrong apartment (the shipping info is correct) to get a signature for a package, the recipients were home all day waiting on this package. No buzz, no knock, no call. The security said the driver didn't even have a package with him. (Two packages were expected on Friday (April 24, 2026) When the issue was escalated, the supervisor was supposed to give me a call back- NEVER HAPPENED! Is this typical of San Diego? Typical of California? Or is this typical of the entirety of UPS? I would LOVE to attach a photo, but there is NO PACKAGE DELIVERED TO PHOTOGRAPH!

    US Post Office - postoffices - Updated May 2026

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