This is a wonderful family owned business..they are very knowledgeable and caring..only place I do…read moremy business at.

Alexis was super friendly and helpful. She assisted me in notarizing a legal document I had. We had…read morea pleasant conversation and she was extremely nice. Definitely recommend this location for a good experience and service!

Great customer service from Jennifer and George! We'll be coming back for future notary and postal…read moreneeds.

These people are awesome! Set notary hours, affordable and quick service. NICEST people ever…read more HIGHLY RECOMMEND!

This is one of my favorite places to go for shipping needs--both for my business and personal…read moreitems, including Happy Returns. Richard at Postal Annex is absolutely amazing: kind, patient, and always incredibly helpful. The store is clean, organized, and well run, and there's never a long wait. I truly appreciate how professionally this location is managed. I won't go anywhere else for my shipping needs! 10 Stars for Richard's customer service - something becoming nonexistent in other businesses!

The last time I needed passport-style photos for a visa I went to CVS and they were rejected for…read morehaving too much of a shadow. I came across this Postal Annex looking on Yelp for any reviews that mentioned passport photos for countries other than the US. They were knowledgeable and friendly and were able to fill my request for two different sized sets of photos-hard copies and digital!

UPS on Regents Road in San Diego gives excellent service, for shipping, returns, and packing…read more Derrick is extremely helpful.

I've had to go here for a number of things, and all but once, the reps went above and beyond in…read moretheir help and/or attitude. (The one "bad" time, the rep just wasn't AS helpful as I know they can be, but maybe he was having a day.) The line can be long, but that's based on time of day and how much help someone needs. Since I'm not a tech guy, and I truly need their help when things are out of the ordinary, I can't blame them if others need help, too. But while waiting in line, I also hear bits of the other interactions, and it seems to me that most people have a great experience as well.

I've been using the Mail Bank for many years now. It's convenient, especially since they can do…read moreUSPS, UPS, and FedEx shipping. You can also get stamps there for the same price as at the post office, without the hassle. The service is good and the people are friendly and helpful.

I Dropped off a package that had a shipping label on it. I put it in a bin to be picked up by a…read moreusps mail carrier to take to the post office. The package never made it to the address that was on the shipping label. I filled out a missing package form with the usps and was told that the package never made it to the post office. So the tracking number I had was no help in finding my missing package. The lady at the mailbank said there was nothing she could do to help me. She said to wait and it might show up. It did not show up. I wonder how many other packages never made it to the us post office

If I could give UPS less than one star , I would. I arranged…read morefor a pickup of 3 boxes and paid 120.00 to ship with a 10.50 pick up fee. I typed a note as to where these could be placed on a hand cart and brought to her truck. The day came and I lugged the large, 25 lb boxes up to the pick up spot at the top of my stairs, and 5 hrs later my female UPS driver comes , goes to the gate, (unlocked) sees the boxes, and turns around, muttering to herself. I thought she was going to her truck for her cart , but instead, she gets in and drives away. I emailed UPS , and called them right away because as of later that day the boxes were still there. As if then I've received NO response and NO pickup This is the same UPS driver that signed a drop off slip for a package of mine that was insured for $5000 and dumped it at the end of my driveway, in a nice neighborhood sure but where thieves take stuff every day from residents. Mission Hills, San Die Okay. I don't know what happened but I could not be more pleased with the fact my same driver has become the opposite of that person I described previously! It's pretty amazing, she gets out of the truck and brings my packages to the gate, where she waits, holding a treat for our pit bull . When we get there, she greets us warmly and we have pleasant conversation, and she tells me when she signs for me. Which is fine of course . If I'm not home, she leaves the box inside the gated area with the treat right on top. I can honestly say, I love her now

I have been a loyal UPS business customer since 2012, spending well over $250,000 per year with…read moreUPS, and during our peak years, over $600,000 annually. Over the course of our relationship, we've entrusted UPS with millions of dollars in shipping business. I never imagined this is how UPS would treat a long-time, high-volume customer. For more than a year, I've been trying to resolve a legitimate international billing dispute involving China import shipments that were either returned, never successfully completed, or billed without our negotiated contract pricing. Despite countless emails, follow-ups, and promises, the issue remains unresolved. What makes this even more frustrating is that David Arvizu specifically instructed us in writing to continue shipping despite the pricing issue. When we notified him that our import incentives were not being applied correctly, he responded: "Ship them if they are ready and provide me with the tracking numbers to ensure we apply the correct incentives." (See Photo) We relied on that assurance. We had other shipping options available at pricing similar to our previous UPS contract rates. Had David simply told us to hold our shipments until the pricing issue was resolved, we would have done exactly that and avoided this entire situation. Instead, he instructed us to proceed, promising the correct incentives would be applied. That is the only reason we continued shipping through UPS. More than a year later, those promised adjustments still have not been made. To make matters worse, UPS later claimed the disputed balance was approximately $3,353, while the UPS Billing Center simultaneously showed an outstanding balance of nearly $36,000. We repeatedly requested documentation explaining this massive discrepancy and never received a clear or satisfactory explanation. Even more disappointing is the complete lack of leadership from David Medlen, David Arvizu's manager. After more than a year, neither David Arvizu nor David Medlen has taken ownership of resolving this issue or communicating in a meaningful way. Instead, we've been met with delays, excuses, and silence. This experience has completely destroyed my confidence in UPS. After being a loyal customer since 2012 and spending hundreds of thousands of dollars every year with the company, I expected accountability and professionalism. Instead, I've spent over a year chasing answers on a problem that began because I relied on the written assurances of UPS's own International Sales representative. If this is how UPS treats long-term, high-volume business customers, I cannot recommend their international services. There are other logistics companies that value their customers, honor their commitments, and take responsibility when problems arise.

5 star service. They helped me ship a very large and heavy package. Sheri was amazing.read more

This place is incredibly slow and understaffed. I came here to pick up a print order that was…read morealready printed and paid for. I spent 20 minutes waiting in line.

Brenda and Mary were so kind and patient while I returned all my annoying returns and made it super…read moreeasy. I noticed and appreciated that they even helped train and elderly person on the scanning option for returns with no impatience or hurrying them through. They helped me packaged all my items to ensure I got the money back . I'll not come here from now on. Thanks gals!

Very convenient to my house staff is always very friendly and open to help. I also love that they…read morehave self service kiosk for my Amazon returns and last is that they are open seven days a week thank you.