Like most post offices, crowded and painfully slow lines. But I would not say it would be due to…read morethe efforts of the friendly staff. Gets pretty busy in the lat afternoons and lunch hours. I would suggest coming in at non-peak hours.

Your typical post office experience. It honestly surprises me that these are government offices,…read moreyet the level of professionalism and customer service can be so disappointing. I came here for my passport appointment and scheduled it in advance specifically to save time. Unfortunately, I still ended up waiting over 40 minutes. If appointments are scheduled for a specific time, customers should not have to wait that long. In my opinion, this is unacceptable and unprofessional. Also, for a government facility, you would expect a clearly branded and appropriate drop-off sign. Small details like that make a big difference in creating a more organized and professional experience. The only great person at this place is Dickson, clerk that assisted us. HE was very patient, great customer service and answered all of our questions.

I was assisted by Kay and through the entire time I was there, she was bright, cheery and very…read morefriendly! From afar I could see that she worked efficiently and maintained her positive attitude. When it was my turn to help helped by Kay I was amazed at how easy she made everything look. Granted, I had my paperwork ready for my passport appointment but that doesn't take away just how smooth and friendly the entire experience was! I hope she is recognized for how hard she works, how efficient she is and how she maintains a positive attitude.

The service here is fairly quick. Everyone is knowledgeable and the lines move pretty efficiently…read more The workers will answer any questions you have. The best part is that they don't rush the elderly people here. Thank you for serving our community!

i left that horrific alhambra post office that is always short staffed and you have to wait 45…read moreminutes to get to the counter!!! i ran over to the post office in sg...on del mar and they had 5 people working behind the counter!!! it was nice and cool in there...the girls at the counter ver nice and i was out in several minutes!!!! for those of you who are giving this post office bad reviews....go to the alhambra post office!!! you will be giving san gabriel post office 5 stars!!!!

Our mail person cannot figure out the stop/ start mail. We stopped it starting Monday and end on…read moreSaturday. Even my informed mail email says my stop mail is ending and mail resumes. Our ring camera shows that he walks right by.

Greatest Place Good Customer Service all the personal in…read moreThis US Post Office Great People Always.

I walked into an empty post office with a lady on her phone and asked if I could get some packages…read morescanned I didn't need a receipt and she said no that's too many ... Place was empty just lazy and unhelpful

I've never had any problems at this USPS. I say that because I have had very bad experiences at the…read moreother USPS in El Monte on Valley. The worker who I've been seeing for a few years now ( a woman) is really nice and patient despite it being a stressful job. They have a convenient drop off for mail which has a sign so you know what it's for. They also have two entrances and plenty or parking. They also have PO BOX services. If you forget to bring a box or need materials they also have those available. I will continue to come here.

This location closes randomly back to back and it's really inconvenient when they advertise Monday…read more- Friday 9:30am-4:30pm but I showed up Friday , Monday , and Tuesday all during business hours and they "temporarily close" . This happens AT LEAST TWICE a week. So I'm wasting time driving to this location when I could've gone elsewhere. This is unethical of a business to close randomly & falsely advertise their hours and not updating their business hours on their website/ not notifying customers.

I got off early and decided to get my passport renewal. The…read morewait wasn't too bad only one person at the counter. Honestly the bottle neck comes from people not knowing what they are doing. Please forgive the ignorance of others, sorry we don't know better. The person at the front was very soft spoken and polite. When she said 'Next" nobody heard her. Luckily I did and I was shooing the next person to head over to her counter. Super sweet lady, she helped me out informed me of my passport being too early to renew and passport photo will take time because she was the only one there at the moment. Gave me the options of coming back in 2 months or take the picture in 20 minutes (when the other staff comes back on)

this place is a fn...joke!!! they are always short staffed and if you complain some lady will…read moresay....its lunch time!! i got there monday at 1pm. there were two people at the counter and 10 people waiting in line. one of the people was doing what behind the counter....and not taking anymore people!!!! again....wtf.. there's a supervisor lurking in the background and of course...he doesn't help!!! it's the post office...it's not his job to help!!! hire some people morons!!! i ran over to the san gabriel post office on del mar...and there were 5 people behind the desk, nice and cool, and only one person in front of me!!!! i was out of there in a mtter of minutes!!!! alhambr post office ... you suck!!!

I visit this post office almost every day to drop off my prepaid small packages, and I've…read moreconsistently had a great experience. When it's not busy, I go to the counter to have my packages scanned and receive a printed receipt. If there's a long line, I use the self-service kiosk to print the receipt (a manager kindly showed me how to use it), then leave my package at the counter. The employees are always friendly, polite, and professional. They are patient when answering questions and consistently provide excellent customer service. One experience that really stood out was when I accidentally dropped off a package without the house number on the address label around 9:00 a.m. I realized my mistake a few hours later, and when I returned around noon, the staff was able to retrieve the package before it had been processed so I could add the missing house number. I was incredibly grateful for their kindness and willingness to help. Thank you to the entire team for your hard work and outstanding service. Your professionalism and dedication are truly appreciated.

Every single time I have mailed an item here it NEVER shows the tracking. This is greatly…read morenegatively impacts those that sell online and customers feel like you're lying because the tracking show it's not been mailed. The 10 times that I've mailed from this location it's happened so it's not a one off. I've called and they can never explain why. My buyers have received item but tracking shows it's not mailed. I go to a further location to avoid mailing from this location

Buying postage stamps in person…read more.. Did you ever leave a business and think: "I should have bought _____." That's what happened after I left Sierra Madre's Post Office. As I was driving to my next destination, I thought that I should have purchased more stamps. Just then, I saw this post office in Arcadia and made a quick left into the driveway - after the post office - because there was a van coming out of the driveway closest to the post office. Turns out that what I did was correct. The driveway closest to the post office is one-way out only. I read the reviews about the older Asian female worker. She was scolding the customer in front of me. Oh wow. When it was my turn, I wondered if she was going to yell at me for paying in coins. Haha! I took a chance and unloaded what felt like five pounds worth of nickels, dimes, and quarters! It's good to put them back into circulation, right? ... because two international stamps are only $2.90 right now. It's a great time to use coins as payment for this small amount of currency! I thought I counted correctly, but all she said was, "You need ten more cents." That was my cue to give her ten pennies... LOL! Anyway, that's my way of risk-taking. I'll play it safe the rest of the day... Hopefully...

DO NOT GO HERE. I've been here a few times already and have had horrible experiences each time due…read moreto the workers. They are not friendly or helpful at all. They always have a friendly on their face and always complicate things for you instead of explaining nicely or clearly. I literally have to brace myself every time I go and dread mailing stuff out from here. I've never had such bad customer experiences before and this place takes the cake. 10/10 would NOT recommend, literally go somewhere else

COVID-19: Social distancing is not enforced at this establishment. Some of the staff wears a mask…read more All customers are not expected to wear a mask. It's optional now. There are no hand sanitizers available for customers to use. This place is open and available with no limited capacity. They are not sanitizing in between customers. COVID-19 Vaccination Proof: This establishment currently does not require proof of vaccination. While I was here in this establishment several days ago, I asked if they had any special offers and they weren't offering any at the moment. They also do not allow pets in their establishment UNLESS it's a service animal. Parking: The parking lot for this establishment is behind the establishment, and it's shared with other businesses. The lot rarely ever gets full though. So don't worry. Each parking spot is pretty wide. You can also do street parking. Take your pick. Establishment: The establishment itself is very clean, neat, tidy, and organized. Staff: The staff here are very friendly, helpful, and knowledgeable. This is one of my go to post offices in my area. I enjoy coming here because everyone who works here are super reliable, efficient, kind, and helpful.

I went to the post office to mail packages at 4:30 pm on 5/22/26. There was one lady was serving. I…read moreasked the question about the cost of the package, she treated me like a child. I understood what she said, but it showed other options of the cost on screen, I thought the cheapest one would apply. But the way she said was very rude. She should know better how to treat customer better. The location is convenient but it's still a ridiculous service and she does not care because it's a government job and not easily get hired.

Came here to get one of my books spiral binded since the pages were starting to fall apart. Office…read moreDepot on Rosemead and broadway turned me down even though I called ahead of time and they said they offered the service. Gave this FedEx location a quick call and made sure they are able to do it here, arrived and got it done in 10 minutes for $10. No fuss. Super friendly and efficient service. Thank you!

The guy name Christian very rude and unprofessional I want to ship the pocket knives by 2 days…read moreexpress he said it illegal I ship it more than 10 time it regular pocket knives he keep said it swift blade and try to call Fede. To complain they said some location can accept some can't it Ridiculous don't go they won't help you terrible service I never met in my life