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    US Post Office

    1.7 (28 reviews)
    Closed 9:00 am - 5:00 pm

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    6 years ago

    This place is absolute trash, Goodluck calling them and having someone pick up, only thing that will get picked up is your blood pressure.

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    11 years ago

    The line is usually long, and moves slowly. The package drop off shoot inside is often jammed and unusable.

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    US Post Office - Faces Book Rd

    US Post Office

    2.7(20 reviews)
    7.0 mi

    Nothing ever works in that place went there twice can't accept credit cards machine machines downread more

    I am leaving this review to share a very upsetting and unprofessional experience my mom and I had…read moreduring my scheduled passport appointment at this USPS location. Our appointment was scheduled for 11:00 a.m. We arrived 15 minutes early, to complete the DS-11 form in person, because I had a question about it and didn't want to make a mistake when filling it out at home. The question was about whether I should mark myself as a student or employed, since I am both working and studying. At 11:03 a.m., the employee assigned to passport services, Matthew, asked what time our appointment was. I told him it was at 11:00 a.m. He looked at the clock, said nothing, turned around, and walked away. We later found out he went on break during our scheduled appointment time, without any explanation. When my mom asked about it, he told us it was "not our business" when he takes his break. We were left standing there confused, with no help, during our own appointment window. Later, another employee, Diana, arrived. Around 11:08 a.m., instead of helping us, she took other customers who were scheduled ahead of us at 11:15 and continued serving them past my appointment time. During the time that was supposed to be our appointment, they were helping other people and went over time with them. I was otherwise ready, but with only 2 people at the desk I couldn't even tell them I was ready, because Diana was busy with someone else. After that, while it was still technically the appointment time of those people who were ahead of us, my mom and I were made to stand in the middle of an empty store "in case" customers with an appointment 15 minutes later might not show up and then they will be able to service me. The store was empty, there was time, and yet our appointment was completely ignored. Somehow, people who were not even there were treated with more respect than us. I have never experienced treatment like this in the United States before, especially for simply trying to make sure official documents were filled out correctly during my own appointment time. This experience was unacceptable, and I hope management takes it seriously so no one else is treated this way.

    US Post Office - postoffices - Updated May 2026

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