Somehow I have managed thus far in life, to never have to utilize a branch of the USPS. Judging from some reviews of other branches, I thought I was going to be entering the seventh level of hell. My fear for my life stands corrected. Upon entering, I was warmly greeted by a postal employee at the entrance. He asked me what I needed, which was sending a letter via registered mail. He showed me which forms I needed to fill out, and then directed me to a customer service attendant. The attendant who helped me, as well as the rest of the employees here were all in great spirits and very prompt and courteous. It looks like I landed a winner here. They offer all the normal post office services, which included PO boxes. packing materials, do-it-yourself stamp machines, and a small assortment of greeting cards and gift wraps. read more

Seems packages that should be delivered, are not....I have a wisc friend who never received the packages I sent. Tracking at this post office office is a joke. Most of the time when I go in there, there's 2 workers in the front, but the people in the line stand there for sometimes 10-20 minutes. this place seems to have no one who gives a dink about the importance of customer service. going to the next town over next time...maybe they know how to treat customers... read more

Would have gone ZERO stars if it let me. Online website says walk in welcome for passport applications tuesdays, thursdays and Fridays from 10am -1pm. Went there today Friday at 10:30 am and was told they were not taking walk ins as they were all booked for day. Was told they were too busy. I looked at the employee and said are you serious there is literally nobody in building except myself and two employees who were not doing anything. No wonder the USPS is going under it's a typical government facility no different than DMV. They put forth zero effort to help anybody. They should change website to say walk ins NOT welcome What a terrible facility read more

If you ship a package from this post office, especially the package looks like it might contain something valuable like a cell phone (those mandatory stickers showing it contains a battery, for example) be sure to ship it by a method where the postal employee must provide a receipt. Otherwise, the employees there can feel free to steal it before it gets scanned at a processing facility. Then, it's just gone for good. And nobody at the post office cares or will do anything about it. Speaking from experience. read more

I dropped off my IRS payments on Sunday night and both the outdoor mailboxes (the incredibly large one) and the indoor mail box slots were overflowing! This location must be severely understaffed because it does not appear that anyone worked there on Friday or Saturday to empty the mail pieces. I am very nervous that my IRS payments will not make it. read more

can I give thease guys a Zero 0 I forgot to tell the shipper not to use USPS Sill have nothing Note the back and forth from location to location and back this is un real Thease guys are the worst. you never get any packages on time what a joke! Just stop saying your going to deliver it on a day, you never do. TODAY Expected Delivery by 4:10pm Feb 10 3:47 am Arrived at Post Office BOLINGBROOK,IL 60440 Feb 09 12:12 pm Arrived at USPS Facility BOLINGBROOK,IL 60440 Feb 09 11:29 am Departed USPS Regional Facility BEDFORD PARK IL DISTRIBUTION CENTER Feb 09 6:49 am Arrived at USPS Regional Facility BEDFORD PARK IL DISTRIBUTION CENTER Feb 09 5:49 am Departed USPS Regional Facility FOX VALLEY IL DISTRIBUTION CENTER Feb 08 8:46 pm Arrived at USPS Regional Destination Facility FOX VALLEY IL DISTRIBUTION CENTER Feb 08 5:03 am Arrived at USPS Regional Facility BEDFORD PARK IL DISTRIBUTION CENTER Feb 08 3:48 am Departed USPS Regional Facility CHICAGO IL LOGISTICS CENTER Feb 07 10:21 pm Arrived at USPS Regional Facility CHICAGO IL LOGISTICS CENTER read more

Fast accurate service. Tall black gentleman knows his stuff. Always ready to help. Processed my passport there to. Friendly staff.

I love this post office! The staff here is very helpful. They go above and beyond to help their customers.

Always long lines, male attendant has no manners like he hates deal with people, never approach customers with a smile. Avoid going to this place for a passport, because he will give you an attitude, along with a dirty look EVEN IF YOU MADE A APPOINTMENT read more

I've been to many post offices in the Chicagoland area and this is the one I dread the most. The wait time is usually more than 15 minutes and they seem to go on forever. Sometimes you'll get 3 cash registers going and it's a quick wait but usually there is sometimes 1 or 2 and the line is 10 people deep and the wait is way too long. The people are nice but they need to get more help. read more

US Post Office - Usual lines - Post Offices Near Me - Bolingbrook, Illinois

Very disappointed in our Bolingbrook Post Office. I ship packages monthly to Deployed Military from my home with a pick up from letter carrier. Letter carrier is not consistent in scanning packages when picked up. Recently picked up 4 packages and only three are tracking. Where is my 4th package? I've contacted the Postmaster at BB post office about the problems, but they still persist. They are not consistent in enforcing policies and practices. Needs oversight. read more

Stopped by to complete an errand & the ladies working the front were very kind! This location is very clear on its Covid policies, and manages smoothly with them in place. I was relieved my service didn't take me more than 15 minutes-- including wait time. Super appreciative of their services & attentive costumer service ! read more

I mailed an important document to Apopka FL and these idiots sent it to Fresno CA? I sent it certified and paid extra for this too. The African American woman who took it needs to lose her job. She looked like something was on her mind and not focused. Now my client is upset all because these morons can't mail a simple letter? For anyone reading this, go somewhere else and stop giving these people your money. Let's make them the next Toys R Us or Blockbuster. Now I have to wait over the phone for an hour to file a claim. STOP USING THE POST OFFICE in Bolingbrook!!! read more

US Post Office - Receipt and Confirmation - Post Offices Near Me - Bolingbrook, Illinois

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My friend sent me an invitation that she mailed from inside the Bolingbrook post office. It took 2 weeks to be delivered to my residence which is about 4 blocks from the post office . My Pastor just shared that a piece of mail from village of Bolingbrook with picnic info for June was mailed in April and it just delivered on August 3. 4 months what is going on!!!!!!! Unacceptable! read more

Expect your important package to not be scanned. Why pay for tracking when they're going to "loose" it anyway. This isn't the first time this has happened and I wondered why the parking lot wasn't full this close to Christmas. Last minute update. Looks like they threw it on a truck and another location picked up the "ball" and posted tracking. I really don't need this type of anxiety during the holidays. Sure they are busy, but just scan it, OK? read more

I have been selling many things on Ebay for awhile now. Being a seller, frequent stops at the local USPS is a must. That being said, I'm not very pleased with this particular post office. It's not just one bad experience, there have been several unhappy drop-offs at this post office. For being one of the most favored delivery options for others because of the best prices around, and the very reliable services USPS has to offer, I feel that they should have A LOT more employees taking care of their customers. Walking into the post office, should not take over 20 minutes to finally get service. Walking into the post office should not take over 20 minutes to JUST DROP OFF A PACKAGE THAT HAS BEEN ALREADY PAID FOR AT HOME. Every time, is the same hassle. Pick a number, and wait at least 10, 15, or 20 minutes to finally get called, finally get some service. That to me is a ridiculous amount of time to spend at a post office. They definitely need to hire more employees. It's too busy of a business to only have just 2, or 3 employees catering to a group of 20 or more customers. I was nice enough to give 2-stars because the small amount of staff they do have is very friendly. read more

I deal with the post office as little as I can because their attitudes stink! I do a ton of business online and ship through PayPal and if it's small enough I just leave in my mailbox for "Magic Mike" our mailman who is just great! Not talking about him- I'm talking about the main Bolingbrook Postal office. What is with their nasty, bitchy attitudes? The few nice people that have worked behind the counter don't stay long and the bitchy workers are all still there?!! There is no reason why we or I need to be treated like way when we pay their paychecks! Yesterday the package drop slot inside was full so I go around and catch one of the clerks eyes and tell him the a slot is backed up. He doesn't do anything and tell anyone- just ignores me?? I had to go back and forth 3 times yesterday and am treated like this?? Nasty nasty nasty!!Now if we could not have to use them at all that would be just great! Straighten out your attitudes and know we are the reason you even have a job- a good job!! read more

The post office in Bolingbrook & Romeoville is awful. I sent 2 people gifts a week & a half before Christmas, & none of them receive their gifts even though I sent their gifts as a priority. I receive their Christmas gifts and they sent their Christmas gifts through regular mail. So from now on ill only do business online or through FedEx, because this is ridiculous. On Jesus Christ I'll never send anything through the post office not even regular mail read more

Please note if going to this post office for a passport- The website says passport hours until 4pm but they close down prior to 4pm. I arrived today at 3:50 and was told I was too late to get a passport. When questioned as to the difference between the current time and their website I was told that they need time to shut down their computers. Pick a different location or make sure you give yourself plenty of time. I would suggest the post office update their site to allow for shutdown. read more

I'm still waiting on my package that tracking said "out for delivery" on May 4. This post office sucks.....don't receive my mail till dinner time or later most days. Post office is clueless about my package, they have no idea where it could be. Smh. read more

I come here quite often, mostly for stamps. The employees here are friendly and customer oriented. I forget the lady's name, but she always knows how many stamps I need! Really sweet too. Darwin is also friendly and knows his stuff. Even when the line is long, they take care of each customer with care and efficiency. I actually live closer to a different post office, but come here because the employees are very nice, essentially Darwin and this lady(wish I could remember her name!) read more

Went in to apply for a passport. Ladies at the front desk were very pleasant and helpful! In and out in 10 minutes. Answered all my questions. read more

The service I've had at this post office have been nothing but acceptable. Darwin is always going above and beyond to service his customers. Always with a smile and respectable. NaTasha is always smiling and a pleasure to see, even if it is just for a stamp. I'd pass post offices near and far just to come to this one in town and get Great service I know these 2 will provide... read more

worst post office ever ! go somewhere else ! management is frickin lazy and wont help the one lady at the desk ! 25 people in line so you will wait ! they sent my package from Bolingbrook to Lombard 6 days ago, I LIVE IN BOLINGBROOK U FRICKIN DUMB ASSES !!!!!!! ill never go there again ! read more

There is someone in this office or a trifling postal worker that has stolen birthday cards sent to me two years in a row. My birthday is around Christmas and both years my birthday cards came up missing. I bet it was the same thief... Sad. read more

Always a long wait. Staff are nice but prepare yourself to wait as long as the DMV no matter when you go, not just holidays.

The staff is very friendly and it's not their fault that that isn't enough of them to handle the traffic. You will always be 10th in line or worse. This post office was rebuilt not too long ago and now it already looks broken down. I try to avoid this facility if possible. read more

On 12/17/2014 at 5:22pm I sent a package off to VA. I sent it off as first-class mail expected delivery on monday 22/22/14. The package was never delivered, & it was no way to track the package. Usually I do priority mail, and when you do priority mail you automatically get a tracking number. So I assumed that you automatically would get a tracking number if you got a first class mail sticker. Every year I am pleasant to the post office cashiers while the majority of the other customers complain about the line, and threaten to file a customer complaint. My items never reach the VA or PA on time, but usually i am able to track it. So this time im beyond angry because i cant even track my package. So I'll only send my christmas gifts off through UPS next time. read more

I have a great mail man On Thackeray dr but,when he is not working the person that fills in will not grab My out Going mail.Laziness,you get paid!!!Do your job!!!! read more

Extended hours, great self service, well lit, easy-peasy!

Nice and friendly people working the counter. But, not enough of them. Constant long, slow lines.

Our new mail carrier, Mike is awesome. We miss our former mail carrier Raymond. He was awesome and my son misses waving "hello" to him. Since my last review, service has improved immensely. read more

Wow what a poorly run facility all of the machines are broken and the employees are not friendly and give you the wrong information. Will pay more and use Fedex for sure read more

Absolutely disgusted! I requested a priority mail package pick up for 8/10/16. This is a package for my overseas military daughter. No pick up, no note as to why not, nothing. I didn't request a specific time for pick up, only during regular mail delivery. How hard is that?! It's been on my porch, which I specified in my online request, since yesterday morning at 7am. Mail carrier has already been by today and still didn't pick up the package! Also, our mail carriers (there are different ones) cram packages in our mailbox instead of taking the time to get out of their vehicle and put them on the porch. The packages aren't meant for the mailbox because they are not small. So the packages are crammed in with the rest of the mail crammed in around it. Very aggravating! read more

Our mail carrier is lovely and should get 5 stars the people in the office tho are zero star people and no help, and rude God forbid the old white haired supervisor has to help you his only answer was I don't know... wtf is that read more

I wouldn't mind making this half hour drive. This is my second preference instead of the Joliet Post office. They seem to know what they're doing and they're pretty calm, even with long lines. They are not bitchy!! read more

This is a VERY busy post office. They actually have you take a number for service. The staff is nice but extremely slow and they typically only have one person working behind the counter. Expect to wait. read more

This post office has to be the worst. I order stuff online regularly and every time the seller ships usps they deliver to wrong address. I've had people come to my house with my mail that was delivered to the next street over. They need to hire people that can read an address correctly. read more

SLOW SLOW SLOW SLOW plan on spending most of the day for simple things they are in NO RUSH for anything or anyone. One employee made it clear it does not matter how slow we are WE CAN NOT BE FIRED we are union. No wonder this post office is so bad. read more

missing packages that say that were put in our mailbox and we constantly get other businesses mail and vice versa. how hard is it to put mail in the correct mailbox? kindergarten work!!! read more