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    Eola Post Office

    3.3 (8 reviews)
    Closed 10:00 am - 12:00 pm, 12:30 PM - 4:30 PM

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    2 years ago

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    6 years ago

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    6 years ago

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    7 years ago

    The customer service was awful. Drive the extra mile to go somewhere else. Staff was very rude and disrespectful.

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    12 years ago

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    US Post Office - Faces Book Rd

    US Post Office

    (20 reviews)

    Nothing ever works in that place went there twice can't accept credit cards machine machines downread more

    I am leaving this review to share a very upsetting and unprofessional experience my mom and I had…read moreduring my scheduled passport appointment at this USPS location. Our appointment was scheduled for 11:00 a.m. We arrived 15 minutes early, to complete the DS-11 form in person, because I had a question about it and didn't want to make a mistake when filling it out at home. The question was about whether I should mark myself as a student or employed, since I am both working and studying. At 11:03 a.m., the employee assigned to passport services, Matthew, asked what time our appointment was. I told him it was at 11:00 a.m. He looked at the clock, said nothing, turned around, and walked away. We later found out he went on break during our scheduled appointment time, without any explanation. When my mom asked about it, he told us it was "not our business" when he takes his break. We were left standing there confused, with no help, during our own appointment window. Later, another employee, Diana, arrived. Around 11:08 a.m., instead of helping us, she took other customers who were scheduled ahead of us at 11:15 and continued serving them past my appointment time. During the time that was supposed to be our appointment, they were helping other people and went over time with them. I was otherwise ready, but with only 2 people at the desk I couldn't even tell them I was ready, because Diana was busy with someone else. After that, while it was still technically the appointment time of those people who were ahead of us, my mom and I were made to stand in the middle of an empty store "in case" customers with an appointment 15 minutes later might not show up and then they will be able to service me. The store was empty, there was time, and yet our appointment was completely ignored. Somehow, people who were not even there were treated with more respect than us. I have never experienced treatment like this in the United States before, especially for simply trying to make sure official documents were filled out correctly during my own appointment time. This experience was unacceptable, and I hope management takes it seriously so no one else is treated this way.

    The UPS Store

    The UPS Store

    (29 reviews)

    I had shipped some packages through this store and was talking about vendors for my wedding in…read moreJanuary. Found out this location does printing--I hadn't known--and they said they could help me if I wanted. They did our Save the Dates (I came up with an idea, the staff there tweaked it to make it better), and my now husband and I really liked how they turned out. We didn't want to use the cookie cutter invitations from David's Bridal (nothing wrong with those, just not our style) and the staff helped me create everything we needed for our wedding. Invites, inserts, programs, place cards, everything. They even thought of things that we hadn't, like signs for our guestbook. Just like with our Save the Dates, they used a design that I had started and made it better. There were some software glitches along the way with some formatting for envelopes, but it was pretty easily fixed and everything was still done in plenty of time. The owner Dave also helped make sure that the design guy and I stayed on track as far as weight (if you've sent out heavy invitations, you know that postage can add up!) so that we didn't go over budget. The whole process took a little longer than if you took a job like that to a shop that just does wedding invites, but I liked that I could talk to the staff about different parts of the process (we changed fonts a few times) at any time. They had everything for me to proof along the way and just made it very easy on me. They politely and professionally let me know what they needed from me every step of the way, like an address list, and it was greatly appreciated in the overwhelming process of wedding planning! Price was reasonable--for reference, we used colored ink on a smooth card stock. The invites turned out great and hopefully they can be used as samples there.

    I went to UPS today to drop off an Amazon package and there was a customer in front of me getting…read moresomething printed, and the person working behind the counter was so utterly rude. Two other customers behind me and there was a line, he did not even acknowledge any of us while we were waiting. He could not get the printer to work for the customer in front of me, so he ended up calling Kash who by the way is great and he was getting so frustrated and he was cussing in front of customers and he ended up telling the customer in front of me after 15 minutes that he can't do what she needed. He did not acknowledge anybody he is always rude every time I come in it is just not good customer service. Kash should be there all the time or we need more people like him to be working the counter.

    Eola Post Office - postoffices - Updated May 2026

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