The usps is the biggest joke there is in the shipping industry. This post office wont speak to you…read morethey push blame to other offices they wont answer the phone. If I could leave negative stars I would! and forget filing the insurance claim its a big rope a dope scam!

On Feb 14, 2025 I entered into this post office and purchased two gift cards, their priority…read moreenvelope and postage. The lady behind the counter, Emima, seemed to be very kind and helpful. Well shocker, my envelope never arrived at its destination. The last scan is still in Aurora at this post office. I was informed the post office will only cover up to $15 for each gift card even though they sell them at a predetermined amount. This type of action seems to cultivate thieves. Never will I go to this post office again since they are thieves behind the counter and their customer service seems to be fraudulent. So if you go to this post office, make sure you do not purchase a gift card and do not let Emima help you. She will steal your package. I have added a photo of her name in case I am incorrect.

If you have a package and are expecting it to arrive in a timely manner just know the morons at the…read morepost office will lose your shit even if it's addressed properly. When they were passing out brains not a single soul that works for this office was around to get one. Isn't it amazing the junk mail they discern as junk, we discern as junk we receive. But an important package they misplace. Your system that alerts about mail that's arriving for the day will show items arriving, you go to your mailbox and "shocking" they aren't there. Why we continue to support through tax dollars paying pensions, salaries, postage for a broken system is beyond me. Privatize it and see what happens to accountability and the way they spend money. Someone that answered the phone at the post office told me that she would have someone return my call today. Well guess what? I got no call. Your office sucks your people suck your service sucks

Everything the workers are nice you have to be patient every where. Stores, banks or restaurants…read morethey are the worst. This post office is very nice even open on Sunday. Keri S.

Great service and staff. The lady who runs the PO is very nice and her relief is very nice also. We…read morequit going to Eola years ago because the person who ran it was nasty and rude. Now use it all the time. Great job Eola PO.

This small "old time" post office offers full postal services, including mailboxes. Staff is…read morealways friendly, efficient and competent. Patrons can get in and out fairly quickly all the time. Parking available right in front of building. This post office is fantastic!.

Same experience as L.P. with missing postage. Two priority mail envelopes to separate destinations…read moredropped off inside and mysteriously disappeared, no tracking. Also had an issue where they wouldn't accept a prioroty mail USPS box as it was "folded improperly". So they made me put it in a new box with new label, but then wouldn't attach the label and wanted me to buy tape. Have been using UPS and FedEx since. Always amusing when one agent doesn't know how to do something in the computer system. The supervisor clearly knows but won't teach them and just disappears, leaving the lines to get longer and the other agent to finally give up and say they can't do it.

I'm very upset. I paid $50 for "Priority" Mail to Poland, which apparently means sending my letter…read moreon a month-long vacation around the world. It took a full month, wandered through other places it didn't belong, and still arrived later than a regular letter with a $5 stamp. And of course -- no refund. I'm not even asking for all the money back, just keep the stamp cost and return the rest. After this experience, I will never use the post office again. If this is "priority," and they tell you will arrive in 5 business days day then don't trust them !!!! One month to arrive !

Nothing ever works in that place went there twice can't accept credit cards machine machines downread more

I am leaving this review to share a very upsetting and unprofessional experience my mom and I had…read moreduring my scheduled passport appointment at this USPS location. Our appointment was scheduled for 11:00 a.m. We arrived 15 minutes early, to complete the DS-11 form in person, because I had a question about it and didn't want to make a mistake when filling it out at home. The question was about whether I should mark myself as a student or employed, since I am both working and studying. At 11:03 a.m., the employee assigned to passport services, Matthew, asked what time our appointment was. I told him it was at 11:00 a.m. He looked at the clock, said nothing, turned around, and walked away. We later found out he went on break during our scheduled appointment time, without any explanation. When my mom asked about it, he told us it was "not our business" when he takes his break. We were left standing there confused, with no help, during our own appointment window. Later, another employee, Diana, arrived. Around 11:08 a.m., instead of helping us, she took other customers who were scheduled ahead of us at 11:15 and continued serving them past my appointment time. During the time that was supposed to be our appointment, they were helping other people and went over time with them. I was otherwise ready, but with only 2 people at the desk I couldn't even tell them I was ready, because Diana was busy with someone else. After that, while it was still technically the appointment time of those people who were ahead of us, my mom and I were made to stand in the middle of an empty store "in case" customers with an appointment 15 minutes later might not show up and then they will be able to service me. The store was empty, there was time, and yet our appointment was completely ignored. Somehow, people who were not even there were treated with more respect than us. I have never experienced treatment like this in the United States before, especially for simply trying to make sure official documents were filled out correctly during my own appointment time. This experience was unacceptable, and I hope management takes it seriously so no one else is treated this way.

Someone in that office stole my package, because of the warning sign on the box that stated it was…read morea battery inside they knew it was something. They stole my phone that I was trying to return. Now I have to pay for it.

Very disappointing experience. It is nearly impossible to reach anyone by phone--after calling…read moreabout 20 times, no one answered. When I finally did get through, I calmly explained my concern about a missing package. Instead of helping, the employee hung up on me. This is extremely unprofessional and unacceptable, especially from a location with government-backed jobs where customer service should be a priority. I hope management addresses this issue and improves their communication and service

The absolute best local post office! Never a long line a good selection of stamp choices and such…read morefriendly service. It's almost like an old-fashioned post office. I prefer it to anything else in the area. And they are a passport location too.

Fast service and knowledgable cashiers. Always ready to help. With what ever you need.read more

Clean, well-stocked, and nicely organized Post Office. Friendly and helpful staff. Ronda was very…read morekind and helped me score some cool new PTSD-support stamps. Great selection of stamps today. Used the self-service kiosk and service desk and both experiences were ideal. Minimal wait and plenty of free parking. Everyone was masked, which I appreciate. I will definitely return to this location.

My girlfriend and I currently visited this Postal Office to ship out her used phone. We had the…read morephone packaged up already and taped but on the side of the box, the tape wasn't sticking so we asked the lady behind the desk to see if she possibly had tape around; considering that it is a postal office, so we could ship our package out. Unfortunately, we received very bad service from this lady. She rudely told us that they do not do that but that I could purchase tape. We only needed like 3 inches worth of tape and we did not want to spend $4 on tape where we will only be using a piece. We did not appreciate the bad service and the attitude that we received. Hopefully this does not happen to anyone else!