I came to renew my passport here in person for my first adult passport, the clerks were very…read morepatient, helpful, and non condescending. I recommend this place!

I've had SEVERAL PACKAGES LOST and these people don't care . You call the 1-800 number stay on the…read morehold for hours and there's no solution. I've had too much of my mail delivered to the wrong address and my package thrown over the balconies because the mail carriers don't care . I'm here today fighting to find yet ANOTHER lost package and they are in the back of this place laughing. The manager I guess walked away from me because she didn't want to be bothered with my situation. I presented FACTS to her and she could not deal with it. Not my fault my mail was delivered to wrong address. Not to mention this place looks like an unsanitary dump. USPS is constantly increasing prices yet this place looks like it hasn't been cleaned in 30 years.

They are very helpful with packages and quick in/out compared to main post office. Has packing…read moresupplies available if needed.

So I came here to drop off 6 packages. As you all know it's hard to find a postal office. Well I…read moresend several packages. So as usually I drop off my packages. I wanted a receipt well I guess ink was low in the package. Well the lady was throwing my package and said she didn't have time up scan my package that she is too busy and did me to go home and reprint all 6 packages!! Of course that's ridiculous. Well thank God a USPS came I nicely asked him if he could scan my packages because the lady had an attitude about it. Well she didn't like that and started yelling at me in front of the USPS man. Told me not to come to establishment. Which I am perfectly fine with that. Mind you I not once yelled at her because unlike her I am a professional!!!

Charges more than DOUBLE $$$ than the USPS for flat rate envelope shipping. Drive a couple of…read moremiles down the road to the real post office!

Have used this postal service location for 13yrs. Owner/operator is ALWAYS friendly, professional,…read moreaccurate, gives great suggestions for mailing. We have boxed, she has boxed, priority mailed passports, Xmas gifts, online shopping returns, etc. Mailed by UPS, FedEx, USPS. If go there 10a-2p, usually no lines & open 6days/wk. My church even used mailbox in this store. This is BEST mail station I have used. Thanks for your continued excellent service. Ms Bradshaw

I've used this location for many different things - shipping, notary, printing, and as my home PO…read moreBox. The shop is always clean and tidy. And they have plenty of supplies, if you don't have your own. Mr. and Mrs. Patel are so helpful! They've gone above and beyond for me on several occasions - including helping me figure out how to nicely print some documents that I couldn't figure out at all. They often have a line in the store because they're the best and everyone goes to them! But no worries, they have a pretty efficient system and handle their customers really quickly. If you're in need of a PO Box, I would highly recommend. They have different rates to fit your needs, and give consistent updates on packages and other relative information, too. Thanks for your kindness!

I can't wait for another UPS store to open and take all your business. Your customer service is…read morehorrible. You really need to work on doing this right for the client if you don't know how to do something like reprint a label which is very basic then you should train your staff a little bit better I understand that if a label is messed up, it's hard to scan. Good news. Is you have a system there that can track the package and reprint the label and instead of offering that as a solution you send people away.

The best one stop shop. Been dropping of my work items for the last 10+ years. Very friendly…read morestaff. Thank you.

Notary Service Very…read moreconvenient location. Very professional and helpful. Will recommend this location to friends and will definitely return. Thanks so much. KDF

Super amazing staff! Always helpful and small family owned business. I will drive out of my way for…read morethey're service because how good they are

This place is terrible, the staff's attitude is awful, and they even charge extra to drop off…read morepackages, which is ridiculous. I strongly don't recommend it. There are other mail services both before and after this location, and they're all much better than this one.

As a small business owner, I've been using this location for all of my business and personal needs…read more Customer service is top-notch! Staff is friendly and welcoming.

as a small business owner, i have been coming to grand lakes postal for the better part of a…read moredecade. the lady at the front is probably my favorite person in the world. they always ship packages on time and are so helpful. there are so many things you can do there like rent a PO box, get something notarized, rent a uhaul, or even get a unique gift or card for someone.

Lisa is the beautiful black woman with make up and clothes…read morethat's our on point she works along side Mr.Patel the owner Her title is customer service rep she is amazing !!! with a Capital A !! wonderful and way professional in person !!! Mr. George from the store near Pablo's on the other side of 359 really should have her train him again how to handle customers Because it is written all over his face He don't want to be bothered... Lisa my Angel stay that way Diva and the pups

If you don't feel like approaching chaos, please come to this store!! The customer service is…read moreamazing and quick. They attend to your needs as soon as you walk in and are very friendly, compared to the other locations.