fast service really recommend this spot , james & ebony are great staff, service is very quick,…read morenice local spot.

Staff are rude and irresponsible. They are reluctant to answer a simple question. Whoever is the…read moremanager here should be fired immediately. I am shocked that this place is still open. This is a perfect example of government failure.

I've heard horror stories of this place (poor customer service, random lunch hours, etc), so maybe…read moreI just got lucky during my one encounter here. Honestly I was expecting the front window/door to be closed upon my arrival, but I was pleasantly surprised that there was somebody actually at the window. I simply dropped off my mail to be routed to another address, asked if they could check if I had any mail for me that needed to be picked up, and that was it.

If I could leave a 0 rating I definitely would. Not only did my package not get delivered to my…read morehouse, per my shipping instructions, it landed here where I had to wait in an extremely long long with other unserviceable customers. No response by the only worker that seemed to be on site. If packages that USPS loses in their system are you g to be dropped here, it would be helpful as customers to have a system that is sufficient for servicing customers that were already in-convinced.

Dedicated parking lot, and extra hour open for po b ox customers and lots of signs up front to keep…read moreaway the riffcraf. No loitering, drinking begging. Lots of signs up front. Barbed wire on top of chain link fence. Says more about neighborhood than business. Sidewalks could use some warm soapy water and scrubbing.

I go to this post office almost every week to drop off my packages. The workers are very polite and…read morehave helped me a lot since i've first started selling items online. Sometimes i come in with 8+ packages and they have been really patient and helpful!

The thought of going to the post office is scarey. Why? Let me tell you:…read more 1. There's almost always a line. 2. It may be a short line but you can be there for 20 minutes with only 3 people in line. 3. Once you see the line you realize how unimportant your package or mail is. (eh, I'll pick up my package some other time) Now, understanding that the post office will be slow. I volunteered to go with the Boyfriend and do his errands. I'm pretty patient when it comes to lines -especially when I have no place to be at a certain time. The Boyfriend how ever is incredibly impatient when it comes to lines. Within 2-3 minutes standing there and listening in on some of the people's concerns and questions at each station, he realizes it was going to be a long long wait. What doesn't help is that the staff seems to be moving extra slow. After only a few minutes, we decided to leave without getting stamps -our main reason of being there. The office is a bit run down but not messy. No parking lot available so please find a parking on the main street. So basically, we never gave it a chance. Patience isn't one of our virtues.

The tiny worker lady here totally disregarded my request about my package like she didnt hear me…read more However, she talks more than necessary and in a robotic computer manner. I dont think shes looking to be helpful, but just to get the job done. I didnt bother arguing or mentioning it, just mentally thinking "she got problems" in my head. She doesn't look happy with the job but why take it up on me?

Hours say open 10am but 30 mins later there was a line and it was still not open. Heard the…read moresupervisor couldn't be found. Disappointed at the inaccuracy, but thankful for the honesty.

Worst post office I have ever had to deal with. I have had hundreds of dollars of product stolen…read morenot by porch pirates, but by the USPS employees. Do not use if you have ANY OTHER OPTION!

This is my local post office and today I needed to send out a package to family with an…read moreinternational address I was unsure of. I asked for help from the person working with the customs form and to make sure the address was correct. She was able to assist me without any problems. While I was filling out my paperwork to send the package a big line of people cane in and were all out by the time I was done to go back to the counter and pay. Completely done in 15 minutes. Great fast helpful service usps!

This branch has become progressively worse over the years. I avoid going there as much as possible,…read moreand would rather drive to Orinda USPS. The problem is that our mail service is from the El Sobrante P.O., and our regular mail man, who was AMAZING, is no longer around, it seems. They have not settled on a regular replacement and the service has been inconsistent at best. I can't even rely on them to fulfill a package pick-up request on time. This never used to be an issue. HORRIBLE SERVICE. They need to overhaul this entire branch. We are so done with this crappy service.

They have a nice little parking lot in the trees. It helps create a peaceful tone. The line was a…read morebit long and slow, the staff were friendly and helpful though. When I got to the counter she thanked me for my patience and apologized for the long wait. Good customer service in terms of treating people kindly and doing a good job. Once a second staff person came in, the line went pretty fast. Overall maybe a 10 minute wait.

Stopped by the Pinole Post Office on Friday around 1 PM to send some mail to my aunt. This is the…read moreonly post office in the city, so I expected a bit of a wait. There were only two women working the counter, and the wait ended up being about 5 minutes. Given the circumstances, things moved along reasonably well. The woman who helped me was actually very nice and helpful, which made the experience easy. Customer service was good, and I appreciated her patience. That said, this location could definitely use more staff, especially considering the time of year and how busy it can get. Overall, it was a good experience. I'd recommend this post office and would return.

Went in for a money order. First time there. I had a short…read morewait, service was kind and quick! I never blame the staff at USPS offices when I have a long wait. It's public knowledge that they are understaffed, underfunded, and there's a push to shut them down because you can buy stocks and make money off of them. It's a very said situation for all of our social programs aka, services that support the working and middle class. I don't know how the workers keep going. 4 stars for the workers who keep this amazing service going! I'll be back!

Needed an important letter mailed off. Do, I walked crossed the street to El Cerrito post office…read more Completely empty nice. Purchased a stamp. $.78 placed it on my envelope. And left. Ummm employee eeh!

Wanna know a secret? This is your BEST option when it comes to UPS store options for the…read moresurrounding area ! a highlight of services I have sought and been provided by various members of the team. - notary service - copies - amazon returns Each visit was always highlighted by the level of customer service provided to me. World Class, I say. They are excellent multitaskers who are well versed with the value of professionalism. When I spend my time and money here, it's always worth the trip.

Stopped by this location again and was pleased to once more receive top-tier customer service, this…read moretime from Rainier. Although it was a busy lunch-hour afternoon, Rainier handled everyone with patient courtesy and thorough helpfulness. Please commend his commitment to continued excellent customer service at this UPS location.

Excellent customer service! Great employee service! Convenient location! Best Post Office in the…read moreBay Area!

I came in on a Saturday and was surprised. They opened until three P.M. The two ladies at the Desk…read morewere both very helpful and knowledgeable. They offered alternatives to very ccunbersone bureaucratic requirements. And also we're very honest about the best ways of shipping.