This place is legit! A friendly and efficient government service. As a taxpayer, this makes me somewhat hopeful, though not reallyz. I packaged a box with my items and went straight to the counter, with no line. The guy told me if I put the stuff in a flat-rate box it would be $5 cheaper. Sweet! I thought it was already in a flat-rate box, but apparently not. He grabbed one for me and transferred the items. It's quite a paradox. If USPS had a good business model they would be pulling in more revenue to get themselves out of the red, but who wants to be upsold at a USPS? Not me. I often try to avoid USPS's and opt for private industry just based on principle, but this place is so close to me, and remarkably good. It's the needle in the haystack. read more

Mary and the entire staff working today 10/6 deserves a customer service award for our experience today! We had a passport appointment for our 6 day old daughter, and went above and beyond in assisting us in getting a photo for her. We had not scheduled an appointment for the photo just the passport, and had gone to 3 different places who all said they wouldn't do infants. I was extremely stressed and worried since we just had the appointment for the application, we'd have to reschedule and try and figure out somewhere else for the photo. We're traveling in less than 6 weeks, so it was important for us to get it submitted as soon as possible. They were so patient with a very fussy baby and spent extra time with us making sure they got a photo that met all of the requirements. I wish I had gotten everyone's name but literally everyone working at 1145 today was amazing and I hope they all get formal recognition. read more

This was one of only 3 post offices out until midnight to pick up those taxes. I was happy to see I wasn't the only one taking advantage of it. Yea, yea, I'm normally better than that. But this year The Girlfriend owed some, and rather than paying to e-file for both of us at $17 a pop times 4 (that's almost $70) I'd make the run to a post office and give her the cash instead for Uncle Sam. But anyhow - we made the drive there and as we were in the turn lane to go on Van Buren when suddenly a big guy pushing a cart comes running up to our car, looking half out of breath, followed by a guy wearing an official polo and lainyard w/ id kind of thing, and then a woman with one of those orange traffic vests and a cop. He gestures to open the window and then it hits me that I recognize the cart. He's collecting mail. As I lower the window he yells "Is it already stamped?". When I say yes he reaches out his hand and, trusting the guy with the id, the cop and the every so official looking orange vest, I decide to give him our taxes. He then makes the trek to the car behind me. Bravo USPS! You are already working late, and working hard as this is one of your busiest times of the year. But then you go and actually think about your customers enough to have someone waiting before a main turn to eliminate a good chunk of the traffic that would be coming into your location. Totally made for an easy mail drop experience. We celebrated by getting ice cream at Dairy Queen. Thought about bringing something back for our little tax day Village people group on the street, but figured they couldn't really do their jobs well with sticky hands from that dipped cone. But we totally give ya props. read more

I frequent this post office weekly - I always have good experiences! They have great hours - open on Saturdays too! If I don't know how to ship something, I bring all the supplies and they help me at the counter. They are always helpful and lines are not very long most times. They have a helpful gentleman that is usually there scanning drop offs/ pre-labeled items. He is my fave! Easy in and out most of the time! read more

Seriously... best Post Office ever! Lines aren't that bad... staff is friendly (for the most part). One postal clerk is seriously... like the friendliest Postal worker ever. What is her name?? I forget.. I'll have to look at her badge next time I go. But I love how CONVENIENT this P.O. is. They're open til 9:30pm M-F, and til 5:30pm on Saturdays. I predominantly use the APC here. But occasionally I'll have media mail that requires me to go to the que. And just an FYI... this P.O. is a Factory. Literally... So if you get one of those peach slips to pick up mail, this isn't the place where they hold it. This is the Main P.O. factory in PHX where everything is sorted. Tip/Trick: When I mail my items here via First Class mail, they typically arrive 2-3 days. (I think it's because this is the main originating P.O. in PHX.) So start your mail's journey here, if it's convenient for you. read more

The passport lady with poofy dirty blonde hair sucked the life out of me. I was so excited to apply for my first passport but she was so rude throughout every step of the process and acted annoyed any time I asked a question and I only asked two for clarification. Sorry to bother her. Also they made fun of my passport picture and wouldn't let me take a new one even though I told them I would pay again. read more

This post office is the best. I live about 3 blocks from another location and go out of my way to come here. Friendly helpful staff, short wait times and a nice big parking lot. read more

I like how everyone leaving raving reviews for this place is all "I know, 5 stars for a post office, wtf?!" BUT! This P.O. earns every star! Friendly staff! Hardly any wait! I finally (whoops) mailed out my Christmas gifts yesterday afternoon, and even at 12:30ish when the line was snaking around the whole room, I only waited 10-15 minutes. In and out! They are fully stocked on regular envelopes and boxes, those flat rate shipping products, fancy and fun holiday and birthday accoutrements, etc. etc. etc. Like everyone says, the thing that makes this location is the staff. They know what the heck they're doing, and they do it well. I know serving up quality customer service can be a bitch sometime--ESPECIALLY during the holidays. I can't even imagine working for the postal system this time of year, but they are pros! read more

The cream of the crop. Fast and efficient service from the employees working there everytime I go in. They are polite and friendly. It's open until 9:30 pm weekdays - what more could you ask for? read more

Terry was amazing and helped me find the right box for the best price to send my gifts to my parents. She went out of her way to help me and I was very grateful for that. The lines moved quickly as well. read more

I have to say I had low expectation when I came here, based on some experiences I had with other USPS locations. But I was surprised that the staff here are actually really friendly, and their work is really efficient. Thank you very much for the help and service. It made my day better! read more

Great attitudes! This post office is Open late for international shipments. Steve really made my learning curve with paperwork easy! Great vibes in here! Who cares how far you have to drive... This is the place! read more

If I could give a negative star to the USPS, I would. It took nine days to deliver a package "First Class" from Phoenix, AZ to Hayward, CA. I could ride my bike there in less time!! Two calls to the USPS customer service and the package was finally delivered. No explanation. No apology for their incompetence. No returned calls, despite promises to call me today. If it positively has to be there ... ship Fed Ex. I think Congress should shut down the USPS and contract it out to Amazon. They know how the deliver! read more

Everyone is so nice and helpful! Plus they are open late so people with a traditional work schedules can actually make it in and get. stuff. done. Thank you to the post office gods for this gem of a location! read more

Is there a stereotype with Post Office employees? Everyone here is always super friendly, the environment is tidy, plenty of parking, working air conditioning, and it's greatest perk is that it's open before and past typical 9-5 business hours. My go-to spot for delivering packages. read more

My brother uses the post office. A lot. Like almost every day. And this is his special location. They actually have REAL people working the office until 9pm most nights and they are the coolest people working the USPS around town...or in the US. I swear. Efficient, funny, good looking...even under the bright orange lighting, I have come in completely confused about what my brother wanted despite his written instructions and they have deciphered with flair what he wanted for me. Plus, this is the best people watching around town on a weeknight. Look for me-I am the chick with high heels, all slutted up for a night on the town with eight packages and mail with a scrawled note of instructions from my brother as a favour for using the car. And while you're looking for me-offer to buy me a book of stamps or a G&T-I'm easy like that! read more

This is my favorite post office to visit because this post office is always stocked with plenty of mailing boxes in various sizes, always provides fast service, and has with enough open windows to keep the line moving quickly, it always has the sheets of possibly and it's open (with clerks available) until 9:30pm. read more

Procrastination is no longer a problem! 9:30 drop off times with easy parking and drop off. Thanks USPS! Finally, a schedule that works for me. read more

I didn't think I would come across a post office I felt the need to review, but after speaking with Gail on the phone today, I felt compelled to give this post office 5 stars! I haven't been in person, but can see from other reviews that it's a great location. I called today for information on bulk mailing and Gail was absolutely wonderful and provided me with a ton of information. She even explained it all to me (more than once!) so that I had a thorough understanding of processes, as this was information I was taking back to my company and I wanted to be sure I had everything right. After my last experience trying to get this information with a different location, I thought I was going to be faced with a lot more trouble. Thankfully, this experience was much better! read more

Terry helped me promptly when I arrived, offered to help me with the address label and so I didn't have to do the self serve and saved time. She was very friendly and fast. I was in and out in less than five minutes to send a package. read more

I never thought I would be reviewing the post office, but that day is here! This office is the most friendly USPS I've been to in 4 different states in my adult life. The staff is very polite and professional, attentive, caring, and proficient. Their small (in terms of ratio of the rest of the building!) but effective window service is cleaner and brighter than many other offices I've seem. Unlike many "abandoned" offices, this place is trying to stay alive. For the past six months using their services, thus far nothing has happened to our packages. Overall, I rather come here than any other nearby offices in Phoenix. :) read more

Best customer service with a smile! Open late which means you can still get your packages out on time AFTER a typical work day. I was harried for no reason and my service desk person (I didn't get her name), invited me over, helped me out by getting the right box after I had used an incorrect one, taped up my package for me and sent it on its way. Best USPS location! read more

Stays open late which is nice, wish that was the case more often. Judy was very nice and so was the rest of the staff. But it's still a post office. Don't expect much, except the staff being very nice read more

I just had a great post office experience thanks to Terry. She was extremely nice and went out of her way to save me money and help me out. I was looking at flat rate priority shipping boxes and she asked to weigh the things I was sending. She told me that I didn't need to do the priority shipping because the things I was shipping could be shipped for cheaper. She said I came to the right place and she always tries to help people out when she can. A little gesture like this made my day. read more

Very friendly and helpful!!! We went on Sunday as a walk-in for passports, there was no wait and the service was excellent. They take debit cards and will process a money order right there for the application fees! I would highly recommend this location for passport applications! read more

They have the most counter employees I've seen at a post office. Not only are they fast and courteous but they have gone through several boxes from the back to find something that my item will fit in and be economical to mail. This location has a lot of semi-truck traffic, safety deposit boxes and is located in a less than stellar neighborhood. It is still an awesome example of our postal service at work. read more

This is the post office of my dreams. Wonderfully helpful and friendly staff. Extended hours, including weekends. Short and fast moving waiting lines. Extremely fast shipping times. And tons of parking. I've moved further away and still make a point to drive to this location when I need to ship packages, because I know they will take care of me. read more

This place really does earn 5 stars1 The customer service is excellent... I just arrived from Florida and told the front desk clerk I thought I was dehydrated from the heat, and she gave me a bottle of water! That is going above and beyond! read more

Everyone at the USPS is friendly, helpful, and professional. They always provide excellent services and ensure that customers' needs are being met. read more

The staff is very nice and knowledgable :) I have a mail box here and I love how this post office stays open 24-7. I found that to be a huge plus! read more

This is the best post office I have ever visited. The employees are always very quick, helpful, and friendly. I even stopped by a few days before Christmas and they had the line of customers in and out quickly. I would drive out of my way to use this post office over others. read more

This USPS has the least helpful and rude employees I've ever encountered. They were condescending and unprofessional. I ended up walking out and shipped neither of the 2 items I came to ship. read more

I've had so many bad experiences with post offices but this one is the exception. The people who work here are awesome

This post office has very friendly employees with lines that move quickly. It's the best post office I've been to in the valley, and I am an eBay-er so I have been to many! read more

Have sent 2 packages to a customer in the 85040 area and neither one has been delivered. Postal Service "claims" that they have left notices on signature confirmed package. They have not been left. Now I have an angry customer and a Paypal dispute because the mail carrier is not doing there job! Spoke with two people, Kathy and some other associate. Whom were extremely RUDE! Like I was causing the problem. Leave your personal problems at home. This office needs to have a customer service training update. I will never use this service again. Going to start using UPS! At least you can speak directly to the carrier and find out whats really going on! read more

This review applies to the US Passport Office at this location. Thank you to the kind employee who took care of my mom's passport this morning. The employee was extremely courteous and professional, going above and beyond. My mom would not hesitate to return to this office for any passport needs. read more

Get staff and no long lines very fast and always friendly, been coming to this place for years and never waiting more then 5-6 minutes. Would recommend to people in a rush, have great day! read more

I purchased a PO Box box here, these are the most helpful and polite people I have seen in a long time.

I LOVE this post office. Their hours are convenient and the employees are almost ridiculously friendly and cheerful and helpful and patient. It is the polar opposite of some -other- post offices who shall remain nameless (*coughTempePostOfficeOnSoutherncoughcough*) read more

This is absolutely the best post office ever. It's open until 9:30 pm Monday-Friday and until 5 pm on Saturday, the employees are friendly and helpful, as well as efficient, and they stock a nice variety of greeting cards, gift cards and mailing supplies. I always leave here with a smile on my face. read more