Mr. Kim is so kind and always helpful. I have been utilizing this location since 2019. I love the…read moreflexible hours and open on Saturdays 10-2pm. He provides so many services like LIVE SCAN, Mailbox rentals, notary, passport photos and renewals, and so much more. Highly recommend this All In One Mail Center.

The guy in charge is very rude! He wouldn't notarize my form because I didn't wrote my name on it…read more That was my third time getting the form notarized, I was told by the DMV not to include my name only my LLC. However, my name went on the bottom of the form. He got upset, threw the paper at me and told me he's not going to notarize/fill it out. Terrible customer service!!

Kaylee and ebony helped me out with printing my nieces graduation pictures and they handled it with…read moregrace and so perfect! I had went to staples and nobody could help me out. I also went to cvs and people were acting like I was speaking another language! I just wanted my pictures printed for my nieces graduation poster, so she could see me cheering her on as she was walking down the field getting her diploma! They were very patient and took the time to make sure I knew what size photos I wanted, so that way it came out perfect, even though I was in a rush because I had wasted most of my time looking for other places to help me. After figuring out what prints I needed, they even cut them for me because they knew I was in a rush. So that way, all I had to do was put the tape on the back of the photos and place them where I wanted them. It was nice of them to not charge me for a roll of tape either! I would definitely recommend coming here, if you want the best customer service! :)

Great customer service. Friendly and efficient. Helped me get the best value for my needs.read more

I came here to get my live scan done and the process was super quick and easy. I honestly wish I…read morehad come here sooner! She was very sweet and welcoming, which made the whole experience even better. My friend recommended this place, and I'm so glad I listened. I only paid $25 for the live scan, and they accept card payments, which was really convenient. There are also plenty of parking spots available. Highly recommend!

I came here to do a live scan for a school program, the man that helped me was very kind and made…read morethe process go by smoothly. Great place to come if you need a live scan done!

First time using LBC and I had a wonderful experience! The best part of the entire process was…read moredefinitely my interaction with Mr. Reynaldo. I was scheduled for an AM pickup, and he called ahead of time to let me know he was on his way. Within minutes, he was at my place and walked me through the entire process. He was quick, efficient, friendly, and so easy to talk to. He really made the whole experience smooth and stress-free. Mr. Reynaldo was definitely the highlight of the entire process, and because of him, I'll be using LBC for all my future Balikbayan shipments. Thank you, Mr. Reynaldo!

I'm sharing my recent experience because it was really disappointing. The service has noticeably…read moredeclined. In January 2026, they picked up two boxes from my home in US but neither was shipped out for nearly two weeks. Worse, the boxes were split--sent to different locations and arrived at different times. One box finally reached the Philippines in early April, but the second one still hasn't arrived at its destination city. I'm now returning to the U.S., after my vacation and the box has not arrived yet. Honestly, this level of inconsistency and lack of follow-through makes me question if I'll ever use them again. There are other forwarders out there offering better service and great rates--it's clear they're not the only option, and maybe not even the best one anymore.

A huge thank you to Esmeralda for providing such professional, friendly, and efficient notary…read moreservices! She made the entire process quick and stress-free. One of the biggest reasons we chose this location was the convenience. The UPS Store in Norwalk is open until 7:00 PM, and we were incredibly grateful that Esmeralda was available for notary services right up until closing. Since we both work until 5:00 PM, finding a notary during traditional 9-5 business hours is almost impossible, especially with rush hour traffic. Being able to stop by after work and get our documents notarized gave us complete peace of mind. It's a service that is truly invaluable for anyone with a busy work schedule. If you're looking for a reliable, professional, and accommodating notary, I highly recommend Esmeralda at the UPS Store in Norwalk. We'll definitely be back for any future notary needs!

The service is always quick. I like to come here as it is very convenient, and quick. The staff is…read morealways friendly and very helpful. They scan the barcode, give you the receipt and you're done.

This location is in the same plaza as 99 Ranch…read more I often see the same few people that work here and they're always friendly and efficient. If a line starts to form and there is another employee they just hop on another register/scale and start to help. It seems so common sense but it doesn't happen at other places anymore, happy to see the fresh customer service.

This was my first time going to this UPS location for package shipping, and I couldn't have asked…read morefor a better experience! The store personnel were welcoming, friendly and ready to help. I was attended by a sweet Asian lady- she made the process so simple and got everything handled in just a few minutes. I really appreciate how efficient and professional she was. She didn't rush me, answered all my questions, and made me feel like a valued customer. If you're looking for reliable, friendly service, I highly recommend this UPS Store! I'll definitely be coming back in the future.

UPDATE: my package is magically starting to en route 2-3 hours after I came to make a scene at this…read morelocation and wrote this review. This package has not been moving in 8 days. What a coincidence! THE WORKERS NEED TO BE INVESTIGATED. So many people lost their valuable packages here. So I've been dropping off packages at this location for years without a single issue--until I dropped off a package contained an expensive purse inside. Now, suddenly, tracking shows the package never left the facility. I went in to check, and conveniently, no one could find it. The worker, who was a tall, Samoan looking female scanned my package, and also told me to file an online claim for my $4000 purse. It's awfully suspicious that the only package to go missing just happens to be the first high-value item I've sent. I trusted this location for a long time, but after this experience, I highly suggest you think twice before leaving anything valuable here.

The employee who typically works mornings to early afternoons at this location has been…read moreconsistently difficult to deal with. I sell clothes through Poshmark and usually reuse small boxes from my Amazon orders to ship items. Other USPS locations always accept my packages without issue. I come to this USPS because it's the closest to my workplace, making it convenient to ship packages during my lunch break. However, this specific employee always insists that I use USPS-branded boxes instead of my recycled Amazon boxes. I don't understand the issue--aren't we encouraged to recycle? I've encountered this problem with him three times now, roughly a year apart each time, and each time, my package is rejected. The service is frustrating. I always end up going to another USPS location where my packages are accepted without trouble, but it would be much more convenient if I could ship from this location without hassle

Don't send your box here. It will take forever to arrive. So many cancellations and mechanical…read moreproblems. This is not reliable company to ship your box. Don't waste your time and money

BASTOS! I called this number to get quotes - 479-420-1450 and 417-299-2689.The person who answered…read morewas a Filipina. She said she was going to text me the sizes of the box. She texted 24" x 17" x 24". I texted back and I asked where i can get bigger boxes. That woman on the 479-420-1450 called me yelling at me and telling me that I did not understand her and was talking down to me like I was a stupid little girl. Needless to say, we had a text exchange that I can post here if anyone is interested. She was VERY VERY RUDE. In her text messages, she even threatened to come to my house and explain to me in person about the boxes. I told her that she cant threatened people and if she does that, she will get a police report and I will shoot her on my property. Imagine that exchange???? I emailed customer service and told them everything and they said that it was just a misunderstanding. Misunderstanding my ass. I will report this company for having psychotic employees.