Terrible customer service. Rude employees not willing to help or answer questions. Do not go to…read morethis location if you need assistance.. you better have your stuff ready to go with your wallet ready or they will tell you to come back

Had a package that was seized due to a fraudulent shipping label. Website wasn't helpful, nor was…read morethe 800 number. So I found the actual 843 number for the office. Employee was very helpful and even sent me an email explaining what happened so that I could get my refund. Tommy is the man!

Went here for the 1st time on Tuesday October 14th 2025 with my dad. We had to mail a letter and…read moredecided to mail it in the post office. We also decided to go inside to mail the letter so that I know how inside looks like since we moved here and am new to the area. It is big, had a big line too for packages and postal questions. They are open on the weekends too. They also had people selling cards inside and shipping materials! We found where we can mail the letter, and mailed it. 5 stars for the easy experience in the post office. Not sure if this post office is responsible for the mail we get- but sometimes it can be slow. For instance, the app informed mail shows that mail will come- although it does say coming soon... but then i check the mailbox and it's empty. Although oftentime when that happens, we get the mail the next day. Also all packages so far have been received in a timely manner. I also noticed that mail often goes to columbia to get sorted, so maybe that's why it may be slow.

absolutely the worst service , was to receive a package today and get an email that I need to pick…read moreit up at the Carolina Forest location now closed. I never requested it be held for pick up. constantly mis delivered mail at Bella Vita Community and one night over a hundred central boxes were completely open and no one in site.

Always excellent service by friendly people. They even have a Notary on site…read more all the time for $5.00, notchargd by the page.

We are new to the area. We needed custom invitations for an 80th birthday party. The invitation…read morethey created in one day is beautiful. They went above and beyond to do this same day. Lots of beautiful cards and other services available. The staff are terrific and really helped us define our graphic design. They are locally owned and a great place to buy beautiful cards for every type of event. They also have copy services and more. We appreciated their extraordinary service. Good business to support.

Dropped a parcel post with a tracking number off into the self serve area. It's been five days and…read morehas yet to even be scanned in as received by usps. This is the second time in five months this has happened at this location.

We were at the USPS today and Tim didn't treat us well. He was racist and rude. He humiliated us…read moreand said that he does not have time to waste helping us, We are really disappointed to be treated this way.

Being mid-week, off-season we had noone ahead of us in line; so our transaction was quick and…read moreefficient. The facility is clean and well-maintained; with the supplies one expects to be available at a Post Office. All and all; ours was a positive experience here.

Most of the staff is very kind. I bring in my packages for my small business here maybe once a week…read morewhen I am in the area (I usually use the Conway Post office and they are not always in a good mood but never rude). The staff here I have dealt with is all very nice except for a lady with short dark curly hair. She sighs and makes nasty faces at me. I usually bring 2-3 small packages in mailers. Just to have them scanned and to get a receipt because I need to be sure I have proof for the app I use to sell. She makes sure to be so kind and generous with praise to the people who drop the packages on the crowded table for drop off. She makes it clear it is a a HUGE inconvenience to scan 3 4-5 ounce mailers and hand me a receipt. She chucks my mailers with aggressive force as though hoping to damage them. I have never been so disappointed in my life with a postal worker! I always smile and just say" good afternoon! I just need a receipt for these please!" Ask her how she is (she ignores me). And tell her I hope she has a good day (she also ignores this) I'm not sure what I have done to wrong. It's not like it takes more than 30 seconds in all to complete the transaction. I feel disrespected and anxious when I end up having her as my clerk. I triple check to be sure they didn't lose my packages (I would be out the shipping and my item) that's why I always need a receipt. It's not a fun game for me it's how I afford to buy food and pay for gas with the crazy high inflation!

Pleasant employees; efficient and easy! Dropped off my package and left per Vendor RMA…read moreinstructions. Great service!

I had to ship an item to the west coast and asked for a shipping bag to place the item in. The item…read morewas in the factory box with the company logo on it. I was worried about it being opened or stolen due to the logos. I was assured it would be placed in a bag. The item was delivered to its recipient today and the UPS pic of the delivery clearly shows it was NOT placed in a shipping bag. I have not spoken to the recipient yet, but the item better not be missing or damaged.

Visited the SSA office today. Had a wonderful experience…read morewith Miss Long We appreciate you

We had a really frustrating experience at this Social Security office while applying for an SSN for…read morea P-3 visa holder. Staff didn't seem familiar with the P-3 visa category and repeatedly insisted a work authorization card was required, even though SSA guidance indicates it isn't necessary for this visa type. This led to a lot of confusion and unnecessary stress during what should have been a straightforward process. Several interactions also felt dismissive and unhelpful, which made the experience even more difficult. Hopefully the office improves training around non-immigrant visa categories so applicants receive accurate information and a smoother experience moving forward.

Been using this location for shipping for the past 9 years including when it was still Jerribobs…read more Since this location has been bought and changed to Coastal Postal, I haven't noticed any difference. I still get great service and all my packages get to their destinations without issue. The staff have all been very nice and helpful in every transaction. Some prices have increased, which does not surprise me since everything does. Note: this location is not a UPS store, they ship for the carriers but are not directly affiliated. I do my free Amazon returns at Kohl's or UPS directly. If you need mailing or shipping services, Coastal Postal is a convenient and easy provider to use.

I read all the bad reviews but decided to patronize a local business. Bad idea, went there twice…read moreto get notary service, both times the help told me the owner was not there to notarize. A lot of wasted time. Don't advertise notary service if you are not going to be there.

So 1st time going into the Post Office in Pawleys Island because I work down the street, All I can…read moresay is never again, It is Tuesday January 18th 2022 There are 2 women working there, I went to the counter, to the woman on the right, to send out a small package, this is not a word I use often but all I can say is what a bitch, I work with people all day everyday so if you don't have the personality or the patience to work with the public then stay home!! I will forever go to my Post Office in Murrells Inlet where the people are friendly, pleasant & helpful unlike the Post Office in Pawleys, I never leave reviews but I am so tired of miserable nasty people!

Why can I get postage ONLINE when I'm home, but when I'm here, I have to get INLINE ? No postage…read moremachines ?