Dropped a parcel post with a tracking number off into the self serve area. It's been five days and…read morehas yet to even be scanned in as received by usps. This is the second time in five months this has happened at this location.

We were at the USPS today and Tim didn't treat us well. He was racist and rude. He humiliated us…read moreand said that he does not have time to waste helping us, We are really disappointed to be treated this way.

Terrible customer service. Rude employees not willing to help or answer questions. Do not go to…read morethis location if you need assistance.. you better have your stuff ready to go with your wallet ready or they will tell you to come back

Had a package that was seized due to a fraudulent shipping label. Website wasn't helpful, nor was…read morethe 800 number. So I found the actual 843 number for the office. Employee was very helpful and even sent me an email explaining what happened so that I could get my refund. Tommy is the man!

The people there are so nice. Also, the people who retrieve packages that weren't delivered called…read moreme after I registered the missing package and he found them right away. A substitute mailman made mistakes, as long as I get my packages. It's understandable. Jan Harvey

SOCASTEE Postoffice horrible always line out the door not enough help when you go there…read more been getting other peoples mail for 2 years put in a service request last month still getting other peoples mail tried calling SOCASTEE Postoffice just keeps ringing and ringing no one picks up phone to help you mail currier keeps giving me wrong peoples mail after they told them and requested was in also missing my packages this is the 3rd time he must put into someone else is numbered mailbox and they kept it never received my package this is really horrible service had to get a replacement this is so ridiculous and frustrating to say the very least !!!!! Horrible service get someone to do the job right!!!

My mail was tampered with, opened, and delayed at this post office. I've reported them but the…read moretampering continues

Those laze people never delivery on my home. They make me drive every single day 10 min to pick it…read moreup. I just moved from a furnished home to an unfurnished, so I'm literally shopping every day. I can't imagine if I was disabled and with no car. That is unacceptable. I not even live in a building that could justify that. I live in a home with no gate, no code. They have access direct to my door. I never had problems with FEDEX or UPS. They are great and always put my packages on my door. And when I try to ask then at the facility they are always extremely rude to me and not even answer my question. USPS became a nightmare mare on my life! I wish I could give zero stars

Being mid-week, off-season we had noone ahead of us in line; so our transaction was quick and…read moreefficient. The facility is clean and well-maintained; with the supplies one expects to be available at a Post Office. All and all; ours was a positive experience here.

Most of the staff is very kind. I bring in my packages for my small business here maybe once a week…read morewhen I am in the area (I usually use the Conway Post office and they are not always in a good mood but never rude). The staff here I have dealt with is all very nice except for a lady with short dark curly hair. She sighs and makes nasty faces at me. I usually bring 2-3 small packages in mailers. Just to have them scanned and to get a receipt because I need to be sure I have proof for the app I use to sell. She makes sure to be so kind and generous with praise to the people who drop the packages on the crowded table for drop off. She makes it clear it is a a HUGE inconvenience to scan 3 4-5 ounce mailers and hand me a receipt. She chucks my mailers with aggressive force as though hoping to damage them. I have never been so disappointed in my life with a postal worker! I always smile and just say" good afternoon! I just need a receipt for these please!" Ask her how she is (she ignores me). And tell her I hope she has a good day (she also ignores this) I'm not sure what I have done to wrong. It's not like it takes more than 30 seconds in all to complete the transaction. I feel disrespected and anxious when I end up having her as my clerk. I triple check to be sure they didn't lose my packages (I would be out the shipping and my item) that's why I always need a receipt. It's not a fun game for me it's how I afford to buy food and pay for gas with the crazy high inflation!

CONWAY SOUTH CAROLINA POST OFFICE - not sure who they are hiring to deliver mail. I have lived here…read morein the Sugarloaf development since it was built. For 5 years I have dealt with missing mail, mail put in someone else's mailbox, etc... It's not rocket science to deliver mail and put it in the correct mailbox! I'm beyond frustrated today as I am missing 2 additional packages again that say they were delivered 6 days ago!! Where? I don't know, but definitely not to me. I don't know what can be done about this legally. Messing with my mail is a federal offense and someone needs to be vetting the people doing the deliveries because obviously there is a MAJOR concern with the system.

Went here on Friday December 12th 2025 with my mom to mail a package for Christmas. We decided to…read morego to this location because they closed at 5PM. My mom works from 8-4, so this location worked perfectly for us. We drove there, found fast parking, and went inside. First we looked for an big envelope that fit a Calander, and they had one that was suitable in size. They also had tons of options as far as different sizes of boxes and envelopes for packaging needs! We then filled out the package details, while we waited in line. While there was a line, it moved quickly, and there was 2 people working there at that time. It was finally our turn, and the person who took care of us was pleasant. He weighed the package, made sure the address was correct, and explained the shipping options. It was about $11.00 to ship our package using the standard delivery option. The clerk also said that it would arrive by Friday December 19. We paid via credit card and went on our merry way! was given a receipt with tracking info too. Overall pleasant experience, and would ship an item here again. Also, must have got right on a truck or something because the package was delivered on Monday December 15 to the right address! Glad about the quick shipping too!

Conveniently located on Smith Avenue between US 17 and business 17 in Shallotte, this post office…read morebranch has everything you need. There's plenty of parking, and the employees are friendly and helpful. I stopped in recently to get some free boxes to ship a care package to my nephew, who is currently deployed with the US Army in Syria. If you have an APO, postal rates are the same as domestic packages shipped within the United States.

I am sick of USPS losing my packages. EVERY time I order something it comes up lost or missing…read more Why have a tracking number? I have complained to both the business using USPS, (in this case it was Amazon), and to the Post Office with no results. I call the US Postal service also to voice my complaint. After filling a complaint, I receive the last this on the tracking number.

I ordered a package and it was supposed to be delivered today and wasn't they delivered two other…read morepackages but because my package didn't fit in the mailbox they didn't walk it to the door but instead brought it back to the post office which is closed on Sundays so I had to wait to pick it up until tomorrow

Information regarding my package delivery says it arrived in Ocean Island Beach on 3/28 @ 7:40AM…read moreand it is in transit to another facility. It should have been delivered from the OIB post office to my hone on 3/28. Never happened it's being sent somewhere else. The personnel at this facility are incompetent. Stuff like this happens all the tine, they are always a day or two and some times a week late. This USPS office needs a change in personnel top to bottom.

This is a real shit post office! Good luck with them..They deliver to Eagle Run in Carolina Shores…read moreand they do not keep up with the boxes in the neighborhood..Always under repair. they also do not answer their phone at the main office.