I frequently come to this UPS for my shipping needs ! Service is always friendly and pretty quick…read moreupon entering. Of course it depends on the time you visit to depend on how busy it is . I usually get all items shipped with care and the prices are reasonable. They were able to ship items as requested.

Good service when needed. There's usually a line and they stay busy at this location. I LOVE the…read moreself-serve kiosk!! Im disappointed in no more Sunday service though. I relied on it.

Information regarding my package delivery says it arrived in Ocean Island Beach on 3/28 @ 7:40AM…read moreand it is in transit to another facility. It should have been delivered from the OIB post office to my hone on 3/28. Never happened it's being sent somewhere else. The personnel at this facility are incompetent. Stuff like this happens all the tine, they are always a day or two and some times a week late. This USPS office needs a change in personnel top to bottom.

Had a package delivered to the post office after it was closed. They sent it BACK to the shipper by…read morelunchtime the next day. I was told they hold packages for 48 hours. The 150 year old woman I spoke to, after telling her they sent my package back in less than 24 hrs, stated that the clerks make that decision. So apparently, they DON'T hold packages 48 hours! Ridiculous & unnecessary mess!

terrible service, came to do passports with everything ready an hour before it's done, nobody…read morewaiting for an appointment and I go in, get a nasty response from person up front, then after 10 minutes of waiting someone else comes out and says they're not doing walk ins today but they normally are just decided not to today. Didn't realize government agencies just decided not to do government jobs just because like it's some home run business. Terrible attitude and service and needs to retrain or hire better reps. Came in a previous time and my ID expired that day so needed to get a new one, whatever, but the guy seemed more worried about going to Lunch than doing my sister's passport and acted like everything was an inconvenience.

Went for a new passport as the website stated walk-in service available from 11 am to 3 pm. I…read morearrived with a completed application and all required documents and a photo.The passport office was empty ie: no customers and no employee. Finally an employee came but said they were not doing walk-ins that day as they were " just too busy." What?? He told me to try back tomorrow. I went to the USC post office on Hampton Street in Columbia. I was in and out in less than 10 minutes. The employee was most knowledgeable, efficient, polite and pleasant. This post office is open daily from 8am to 2pm and walk ins are welcome all day. PS: The Lexington County Clerk office no longer does passport applications despite what is documented on their website.

Quaint local Post Office. Usually only one person behind the counter services the general public.read more

This is by and far the worst example of customer service I have dealt with in a long time. Several…read moremonths ago I ordered a package that was to be delivered to my home (3 blocks from the post office). It was first sent from Southern Pines to the Aberdeen post office and then back again. After several phone calls(they take the phone off the hook so you can not get through) and a refusal of the office to give my package to someone I sent with identification to pick up the package on my behalf, I took off work early to retrieve my mail. Upon arrival, I was informed that I would have to pay for the package being sent back and forth and never delivered to me. I refused. After escalating the issue with the regional office I was refunded what I had to pay to pick up the box. Today I had a package that was scheduled for delivery. I made sure to leave a note that it be left beside my mailbox on my doorstep as I work over an hour away and am never home during hours they deliver. My request was ignored. I needed the package TODAY which now leaves me with the only option of leaving work early to retrieve the box again. This is the third time this has happened.

My mail was tampered with, opened, and delayed at this post office. I've reported them but the…read moretampering continues

Those laze people never delivery on my home. They make me drive every single day 10 min to pick it…read moreup. I just moved from a furnished home to an unfurnished, so I'm literally shopping every day. I can't imagine if I was disabled and with no car. That is unacceptable. I not even live in a building that could justify that. I live in a home with no gate, no code. They have access direct to my door. I never had problems with FEDEX or UPS. They are great and always put my packages on my door. And when I try to ask then at the facility they are always extremely rude to me and not even answer my question. USPS became a nightmare mare on my life! I wish I could give zero stars

The people there are so nice. Also, the people who retrieve packages that weren't delivered called…read moreme after I registered the missing package and he found them right away. A substitute mailman made mistakes, as long as I get my packages. It's understandable. Jan Harvey

SOCASTEE Postoffice horrible always line out the door not enough help when you go there…read more been getting other peoples mail for 2 years put in a service request last month still getting other peoples mail tried calling SOCASTEE Postoffice just keeps ringing and ringing no one picks up phone to help you mail currier keeps giving me wrong peoples mail after they told them and requested was in also missing my packages this is the 3rd time he must put into someone else is numbered mailbox and they kept it never received my package this is really horrible service had to get a replacement this is so ridiculous and frustrating to say the very least !!!!! Horrible service get someone to do the job right!!!

I spoke with Joy regarding a failed delivery supposed to be returned to them. The original delivery…read morecompany was listed, in my email, as FedEx smart post. I thought it probably was a scam. She searched and enlisted the help of a gentleman. Who after searching and even trying FedEx agreed. The gentleman suggested I go to dispute with PayPal. I want them to know I went to PayPal and they immediately refunded my money, so we were all right thinking it was a scam. I appreciate the time they spent in trying to help me. I apologize to me fellow patrons for the delay in their service. They were both courteous and I felt like they spent their time on my problem without being rushed. This issue was not their problem, but they took it and gave a lot of help.

Driver stated delivery attempted, but insufficient address information. The address has been…read morereceiving packages for over a decade and we were Home at the time the delivery was supposedly attempted. The lazy driver just didn't feel like doing his job and returned my package. Funny thing, 2 packages were delivered the very next day.

I have given 3 stars as it's a mixed bag every time I go in here. Some of the counter staff and…read morevery friendly and helpful and some are just outright rude and extremely unprofessional. I visited recently and both times the same lady "helped" me, I asked a few questions and she seemed like I was totally bothering her, she even rolled her eyes at one point. I actually don't think she even knows she's doing it as when I asked was there an issue she seemed unphased like this was just a normal situation. I wish I could get the same guy every time I go in. But I'm really looking at trying to find another post office as this place is just unpleasant most of the time sadly. I did call the location recently and after waiting 45 minutes on hold I gave up trying. Quick update - since posting my review on the webpage for USPS I have had a call back from the manager of the location. She took my feedback seriously and was goingt work with the employee. I really appreciate them listening and taking the time to improve the service.

I can't say all of the front desk staff is unhelpful and unkind, but there is one lady there…read more(usually afternoons ~12pm) that is extremely condescending & unhelpful. From the start, she acts like it's an inconvenience that I'm even there and then if it's something she "can't" do, she immediately shuts you down and is extremely rude when giving other options. I don't like to leave bad reviews and I typically give people the benefit of the doubt, but this has happened now twice with her and I'm very disappointed. I try to use the self service kiosk when I can, but some things, I have to go to the front desk. If I have to do that, I will go to another post office, because both times I've been turned away saying there's nothing they can do or that id have a charge of $200 for a package that depop made the label for. Save your time & go to another one unless self service!

My package was misplaced by the mail carrier Saturday 3/14/2026 when it said delivered I was highly…read moreupset about this , so I had to wait until they reopend Monday morning so i Arrived there first thing and spoke with a guy so he told me me to call back until he could find out , but later on that during the day I called and this gentleman name Michael Murphy assisted me very well after I told him what happened I think he may have been a supervisor or something , he took my number and said that he would call me back after we hung up, sure enough within 3 minutes he called me back , he told me that he would personally come to my apartment complex to the mail room to locate my missing package and he did he was there in about 20 minutes, and he opened up all the security mail boxes and there it was my package, the package was put in someone else's mailbox, what a nice gentleman he was and that was outstanding customer service, I want to say thanks again to Michael Murphy

A quick stop at this post office to drop off some bills. The parking lot has two entrances and two…read moreexits. There are mailbox drops at the exits for each of them, which I found to be most convenient. There is lots of parking available. I did not need to go inside today. [Review 14615 overall, 115 of 2021, number 765 in South Carolina.]