This location may be a smaller post office, location is ideal with a rustic charm located in the…read moreheart of the village of Lancaster. Staff are friendly, most customers abid by the COVID19 guidelines, being a smaller location their is a limit of 3 customers in the lobby area. Yes, online is faster...but when you need stamps, or to mail packages the US Post Office is where you head too. If your in the Lancaster area; most of the time this is a quick transaction.

One thing that USPS is known for is their customer service, and not in a good way. Its almost…read morealways horrible no matter what location I go to. We get it, you hate your job, we all do but can you atleast put on a fake smile? There is one lady that was working at the counter at this location - I'm sorry I didn't get her name but she was so helpful. Even gave me a smaller box for my return because she didn't want me to have to pay more than I needed to for a return. She was very nice and walked me through each step of the process. Because of her, I will continue to go to this location over any others!

Absolutely lousy service. If you set up a "hold mail" they will mess up the dates. Also, the…read moredaily internet notification of incoming mail....dont count on it being accurate. If they feel like it, they'll deliver the mail that day or, simply not deliver that day at all.

I like this Post Office. Its a little out of town, but its large and has easy parking. Usually…read morethe line moves quickly, but Ive only been here 4 times. I stop in when I'm in the area, and am often able to get stamps I have not found in Buffalo for a while. And since I send a lot of snail mail, I'm always looking for interesting stamps to use. Super easy parking.

If I could leave negative stars I would. Worst post office I've ever been to in my life . I had a…read morevery important business package that I've now had to order 4 times because of this post office. They claim my place of business hasn't gotten mail in a year ( completely not true) and when I asked if I could get my package there because they were holding it to send back, the lady at the counter said " your package is in this bin behind me but there's a lot of packages in there so I'm not going through it." Honestly what was the point in telling me that my 3rd package that your post office has failed to deliver is behind you but you're too lazy to grab it for me when it's actually vitally important to my business . Honestly she was so rude I will never go back there . So now I'm ordering it a 4th time with fedex because this post office has permanently lost my business.

Rudeness and Authoritarian attitude from Ashley. I come in…read moreall the time to get my mother's mail. Everyone is so so nice and asks how mom is doing. She is 92. I am an owner of the property and have full POA. I came in and said "I am here to pick up my mother's mail". Ashley asked rudely, " Do you live there?" I said no, trying to hand her my license (same last name). She would not look at it. She abruptly stated that they needed a signed form from my mom. She did not ask if there was one on record. I said I do this all the time. She said they are wrong to give me the mail. She was talking at me vs. trying to help me. The Worst customer service ever.

Tiny post office with no parking lot except for the employees. You have to park on the street. Good…read morecustomer service and everytime I go there no more than four or five customers in there. So you're in and out pretty quickly. They can help you with any paperwork you might need for example passport renewal

This is a fairly large post office in the town of Florence. The service area was well man, and…read moresuper helpful. There is a large amount of parking in the front.

The United States Pots Office is where you go for either (a) some ceramics to hold your shrubbery…read moreand plants in, or (b) some medical marijuana. However this is not a review for that place. This is for a different place entirely. I think this is a fairly unfriendly post office, though it depends on the employee. It is often pretty busy and you can face a wait time of anywhere from 5 to 25 minutes, but the place is in a really nice suburban-wooded setting, and if anyone tries to hold you up and steal the bills you are paying and your stamps, you can just report it to the police station which is just next door. Elizabeth gave this place 4 stars a day after I gave it three, so now I feel bad. Sorry Post Office. I hope you will forgive me one day.

Love Stephanie and Tony, they are always helpful ! They both helped me with many different things…read moreover the years and always do it with a smile .

I've been having serious problems with my mail which goes through the Orchard Park, NY post office…read more 1. A charge bill payment and electric bill payment, both mailed together in OP on the same day, did not get to their destinations. I only found out when the electric co. sent a notice to turn off my power and the Visa co. charged me interest. 2. Three separate checks were sent together on the same day and not one of them got to their destination. 3. This month an obvious birthday card with lottery tickets inside was mailed inside the OP post office. It hasn't been seen since. 4. Another card with lottery tix was sent this month and also disappeared. I now have to send special cards in the large cardboard envelopes which can be tracked. Cost more for postage than the card is worth. Ridiculous!! Thieves in the post office and nobody seems to care.

The women behind the desk at this post office needs have a lesson in customer service. She is rude…read moreand seems to think she's the queen bee of post offices. And what's up with a 1-1/2 hour lunch break...seriously???!!! I've read several complaints on Yelp and Goggle...the manager of this post office needs to look at this mess! This post office deserves zero stars!

Closed 12:30 - 2pm for lunch. Glad we all pay taxes to have the United States Post Office take…read morehour and a half lunch. And I can hear them laughing in the back through the closed gate which means one person could take a break at a time! Ridiculous.