As great as the customer service is here they really need more employees. It's gotta be frustrating…read morebecause the lines are so long and sometimes there is only one person working. It's frustrating on both ends. Good part is the employees are very polite and efficient.

Five cheers for the Westside Post Office. I lost my phone (which also happened to be my wallet,…read moreouch!) last week. I was looking forward to getting out of obscurity and this digital-less world with a shipment of a phone, but when I got home at literally 4:55pm there was a slip for a signature needed. I called the West Side post office and while it was busy until 4:57pm, I finally reached someone at 4:58pm. I told them I'm a few minutes away and they said they would hold the door for me. I sped over there and there was quite literally someone at the door with my package. Customer service doesn't get any better than that. To my credit, I did get there around 5:05 or 5:07pm so it was only a few minutes after closing time, but man -- I'm glad I don't have to go phone-less for another day. Thank you to the Westside Post Office for the excellent customer service. I definitely love you!

Had he the worst post office! It always under staffed. The staff they do have are miserable. Always…read morelow on stock items. Unfortunately when I went in last week I actually had to leave and go else where. The one person working the desk was disabled and unable to communicate. I was unable to understand her and get any questions answered. No disrespect to her, but working the desk where questions may need to be answered is not the right position.

I really wish there was a way that if you're just picking up, your experience could be expedited…read more Standing in line waiting for people to individually stamp their box full of cards is insane especially during the holidays. There should be a separate line for pickup only to make life just a little bit easier. I understand workers are being overworked but there's gotta be a way to make it easier for everyone somehow.

Very unfriendly. The employees hate doing their job. I had an employee call my personal cell phone…read moreasking me to stop placing pick up orders because it is not convenient. I've had them leave packages on the side of the road and on top of the mailbox. There has been days I expected things to be delivered , no driver would come but they would mark items as "delivery attempted" I've never met a group of people that equally hate doing their job. Wish they'd hire people that were willing to do their job without complaints and rude behavior

This is a fairly large post office in the town of Florence. The service area was well man, and…read moresuper helpful. There is a large amount of parking in the front.

I recently became an online seller, and needed to ship packages via US PS. Our local postmaster…read morewas very instrumental in helping me get my packages in transit!

Small Post Office in a small town outside of East Aurora, NY…read more I've passed this PO a number of times, this is an area I am often driving through. Each time I mean to stop by and check it out. Finally I did. And this is what I found. This is a standalone building, with clearly marked hours, both the service window and the lobby (where the PO Boxes are). It was neat and well organized inside and outside. Easy parking, large lot. Everything you want in a Post Office.

Some days there are a long line today wasn't one of them. It took little bit to get my mail the…read moregirl was so helpful so waiting wasn't that bad.Small post office but have things you can use for shipping to buy even cards incase you forget one!

Need a stamp? Need to send a package? Need supplies to send something? Need a passport? where…read morecan you go to do all this and more...The post office. They move like clock work and get everyone needs taken care of and always offers information to help you out. Best thing they were open on a Saturday for those of us who work during the week. Great place to go and wonderful people who work there.

I'm here fairly often. Manhattan street location is closer to my house, but I come up this way…read morefairly often, and the parking here is easy. But the lines can be very long, and it doesn't always move quickly. So there's that. Sometimes if the line is too long I simply turn around and come another time. But, when you do make it to the counter the employees are nice and focused on you. Update 116 2021

This is the main post office I go to. It's 2nd best out of…read morethe 3-4 that I hit up some times. This location (Hertel Avenue) is usually very slow. The employees work as if there's no one in back of the customer,even though the line is almost to the door. Sometimes you'll get a really nice worker who really helps you out & tries to give you advice on how to send something the cheapest way,the fastest way & figure help you out totals of a package,when figuring out how much everything is worth inside the box you're shipping. Others are just rude af ,and make u reopen things,go through it,take crap out & they are just simply bastards. The guy I had today was straight out of "Woodstock" ,listening to some whacky music that does not suit a post office at all. He acted like he was on acid,or just as high as a kite. I felt uncomfortable & all I was doing was buying 2 books of stamps. Lol But,I do have to say,I love the way they have such a huge selection of stamps and all different things from shipping box sizes,to cards,labels,etc.... Such cute stuff.

This location is hidden inside the Brighton-Eggert Pharmacy and for a long time I didn't even know…read moreit was there. Shows how observant I am driving by.... That said, since I have discovered it, I don't go to any other post office location (at least not if I'm leaving from home) because this one is so convenient. Plus, it has better weekend hours than the Post Office on Bailey. You can get stamps, mail packages, and do all the things you normally would at the Post Office but without the lines that I've encountered at pretty much every other Post Office. I don't think I've ever had more than one person in front of me. The staff is very friendly and helpful. And if you need to get something from the Pharmacy while you're there, it's super convenient. Parking is easy, as is getting in and out of the lot. Yay for convenience and easy.

How have I not reviewed this tiny post office? I've actually been here a number of times as I'm…read moredriving NYS. It's an easy place to stop. Small PO in a small town. They occasionally have stamps sheets other places don't have anymore. Easy parking because it's rarely busy.