As great as the customer service is here they really need more employees. It's gotta be frustrating…read morebecause the lines are so long and sometimes there is only one person working. It's frustrating on both ends. Good part is the employees are very polite and efficient.

Five cheers for the Westside Post Office. I lost my phone (which also happened to be my wallet,…read moreouch!) last week. I was looking forward to getting out of obscurity and this digital-less world with a shipment of a phone, but when I got home at literally 4:55pm there was a slip for a signature needed. I called the West Side post office and while it was busy until 4:57pm, I finally reached someone at 4:58pm. I told them I'm a few minutes away and they said they would hold the door for me. I sped over there and there was quite literally someone at the door with my package. Customer service doesn't get any better than that. To my credit, I did get there around 5:05 or 5:07pm so it was only a few minutes after closing time, but man -- I'm glad I don't have to go phone-less for another day. Thank you to the Westside Post Office for the excellent customer service. I definitely love you!

I recently became an online seller, and needed to ship packages via US PS. Our local postmaster…read morewas very instrumental in helping me get my packages in transit!

Small Post Office in a small town outside of East Aurora, NY…read more I've passed this PO a number of times, this is an area I am often driving through. Each time I mean to stop by and check it out. Finally I did. And this is what I found. This is a standalone building, with clearly marked hours, both the service window and the lobby (where the PO Boxes are). It was neat and well organized inside and outside. Easy parking, large lot. Everything you want in a Post Office.

This little post office is located next to the Tops complex and I've only had good experiences with…read morepeople working here. Because it's small, it has a limited number of shipping items you can buy (e.g. shipping boxes and envelopes) as well as a small selection of greeting cards. There are also only two cashier stations, which means, when there's a long line (esp during the holiday season), you'll be waiting a while. They're pretty efficient and fast with taking care of customers' business, but it could get backed up. Although I've used the self-service shipping center a couple times, I still prefer shipping things in person. That being said though, the self-shipping stand is very convenient. :)

This location is hidden inside the Brighton-Eggert Pharmacy and for a long time I didn't even know…read moreit was there. Shows how observant I am driving by.... That said, since I have discovered it, I don't go to any other post office location (at least not if I'm leaving from home) because this one is so convenient. Plus, it has better weekend hours than the Post Office on Bailey. You can get stamps, mail packages, and do all the things you normally would at the Post Office but without the lines that I've encountered at pretty much every other Post Office. I don't think I've ever had more than one person in front of me. The staff is very friendly and helpful. And if you need to get something from the Pharmacy while you're there, it's super convenient. Parking is easy, as is getting in and out of the lot. Yay for convenience and easy.

Friendly and quick service. Another customer there was having a problem finding their package and…read morethe agent did a great job helping them to figure out where it might be. The inside space is small but they do have the normal post office stuff - shipping supplies (and you can buy tape if you forget yours like I did), specialty stamp designs, passport forms, and tables with pens so you can do the addresses right there. The only downside is that this post office does not have a separate parking lot so you have to park in one of the mini-mall lots next door or along the street.

Came all the way here to pick up a package we got a card for. This was the address on the card…read more It's not our local PO so we were surprised but ok. Well turns out the card was wrong. Our local PO is where I should have been. USPS needs to train their temp staff better. Meanwhile this is a cute PO. No parking though. But lots of PO boxes. Must get busy in the no parking zone in front of the PO sometimes. Employee was polite.

Fahim, Seema, & their team ALWAYS over deliver and provide top notch service and quality. It is…read morealways a pleasure to stop in for all my shipping & printing needs.

A+ A+ A+ A+ Talk about customer service. Literally every…read more single. employee that I've ever interacted with here are top notch. Exceptionally friendly and kind, for sure! I am here at least a couple times a month to drop of prepaid packages to be shipped back to vendors. They make it so quick and easy, esp. since there are no UPS or Fedex stores on the island!!!

There's the US Post Office, the THEM Post Office, and hopefully someday the EVERYONE Post Office…read morewhich will be my favourite. Until that day, I'll have to use the US one. This is one of the quieter post offices I've been to. I've never waited as long to mail out stuff here, as I have to wait at Clarence and even sometimes Akron. And don't get me started on some of the West Amherst, Cheektowaga, and city locations. I'd say it was my fave location in WNY, but one of the employees in particular (no names mentioned) occasionally has an attitude problem, so we'll stick with a 4. Not to mention, the products sold inside are infinitely more expensive than the same products at any one of many nearby stores. But I do find this location US-ful.

A lot of my friends complain about the post office, but I can't identify. My post office is…read morefantastic with a great, friendly staff that is always helpful and really makes you feel like your business matters. Most of the time I use the self-serve kiosk. It's really convenient and there's rarely a line. If you feel like it's a whoopin' when you have to go to the post office, try this branch.

Yes, another post office review here. I know, you see many of those from me. I'm an active stamp…read morecollector, always looking for the newest stamps released by the USPS. (Also, I still use the old fashioned "snail mail" more than most.) So today I went to this office, its listed on the usps.com website as having Buffalo's philatelic window. Usually that means they have stamps some of the others wont have. Especially "non forever" stamps, so those with postage that's not 46 cents. This one is next to the Broadway Market, so made for another easy errand run there too. It has a HUGE parking lot, which was almost empty. Got to love that. Although I'm sure on Sat its full with Broadway Market visitors. This looks like a smaller office from the outside, and it is. Two windows. It does not have full day hours, only 9-1:30 M-F and 8:30-12 Sat. The counter person who helped me was great. She was not aware her site was listed as the Philatelic one, but she did have some stamps other locations have not had. She did say she was new to that location. So this is not a PO that's super close to me, but if you are looking for someplace without long lines, easy parking, polite help, and you have a reason to be in that area, I would go here without hesitation.

Closed today without any explanation. About a dozen other customers were also confused and…read moredisappointed.