Not sure what to expect here, I came without an appointment. Not sure an appointment would have…read moremade a difference. Technically opened at 9, but the only way we knew was by trying the door at 9:05. Oddly organized. By 9:10 wearing room was full, receptionist arrived around then and took names. People with appointments were not helped on time. Looks like previous reviews were correct, none of this is organized. The employee who seems to be to one to do the process was trying to get her computer to work. This is a very odd place and I'm surprised the US give considered it remotely "secure". We could hear her trying to get help. This is not well run.

Hot garbage. I've had an appointment scheduled since1/8. Rushed over here from work in rush hour…read moretraffic on 2/3 to find a little sheet of paper on the door saying they'd be closed today and tomorrow and "sorry for the inconvenience." Really? You have all my info and you can't call to let people know? Called the customer service and feedback lines and they are a joke as well. Do yourself a favor and find somewhere else. **location is closing permanently on 2/17/23. Opened at 27 Clyde Ave, Buffalo as of 2/3/23, and the new place is super sketchy. Lmao

Went there to get fingerprints done to renew my Florida conceal carry so I didn't have to go to…read moredowntown Rochester. Courteous, friendly. I was in and out in 15 minutes. Two weeks after I got a rejection letter from Florida saying that I need to go through a law enforcement agency. I called stating this and I was told they do this all the time and they would call and inquire as to why I was rejected. I followed up with him and he said he never got a reply. They did offer to redo my prints (which would only get rejected again). I called Florida law and was told they do not accept 3rd party fingerprinting services. I told him what they said and asked for a refund. He told me to ask Florida Law for a refund because they didn't put that information on their renewal form. How could he have done this before if they don't accept 3rd party? Steer clear!!

Had to get some legal documents professionally fingerprinted on extremely short notice. The…read morelocation is tidy and professional and i was in and out in 10 mins. Really saved my butt in a pinch. Very professional and will be going back.

John was a life saver for our predicament. We are a US…read morecitizen and a Canadian citizen/US permanent resident who reside in the US. We had to travel to Canada for a family emergency in the midst of purchasing a home in California. We had to have our loan documents notarized by a US notary. We were on a very tight schedule. The US embassy in Toronto was closed and we could not schedule an appointment with the embassy in Ottawa before the loan deadline. California state does not recognize remote/e-sign notarizations. We exhausted all other options. Crossing the border into Buffalo in the midst of a pandemic and border closure was very risky, but it was our last and only hope. John was responsive, informative and very patient with us considering our panicked state of mind. When we met at a post office in Buffalo, he reviewed and took the time to explain each document. He was calm, friendly and thorough. Without John, we would not have been able to close the deal on our first home. We had no issues at either border due to our status's. Thank you, Buffalo Mobile Notary Services!

Incredibly friendly, responsive, and convenient -- the best mobile notary in Rochester.read more

So happy I found this service. Needed a document notarized for my homebound elderly mom. Kim was…read morevery responsive. Amazing that she was able to come to the house within a few hours of my call. Very friendly and knowledgeable. Fee was very reasonable compared to others that I called. Will definitely call Kim for future needs! Thanks for making a stressful process a breeze.