I showed up early on a Wednesday morning for my appointment. Danny was helpful, friendly, and knowledgeable. He took my photo and did a great job. He assisted me to sign my papers and to check my passport application. It was a pleasant experience. This location is right in Marietta behind the Gresham Rd post office. He has worked at this location forever. I highly recommend using this location to receive the human Southern friendly experience. Now I'm just hoping that my passport will be expedited very soon. read more

I went to this post office and they were closed for lunch. They were supposed to reopen at 1:30 PM, but didn't come back until 1:45. When they finally returned, there was no apology at all. I mentioned that several people had been waiting for 15 minutes and that they were supposed to reopen at 1:30. The employee, a middle-aged blonde woman with glasses, simply said "yeah" and continued chewing her gum, which came across as very rude and unprofessional. I usually don't leave negative reviews, but the lack of basic courtesy and professionalism really disappointed me and left me no choice. read more

Don't come here because this store be closing early. I got there at 4:30pm sharp and they were already closed up and this location is always doing this... I went down the road to the other USPS location and they were still open at like 4:58-4:59pm! So shame on you all for closing so early. I won't come here anymore due to how lazy your employees are apparently. read more

The passport office--says they accept contactless pay and they don't, so I had to run to the bank. The guy behind the counter was condescending and clueless. Doesn't know how to use POS system. When I came back with cash, earlier than he had even asked me to come back btw, he proceeded to start eating behind his desk. It would've taken a minute to check me out. I asked if I could expedite my passport and he yelled at me about how it's not possible. Okay...relax. He also didn't thoroughly check my application. He kept saying "you don't haaaaave to fill that out" with the clause "nobody's forcing you" or "your application might be denied." Ok so then I have to. Why not just be clear and stop playing games. He also didn't let me expedite my passport. Acted like bc he already rang me up, he'd have to do it all over again and that's some kind of huge deal to him. I sat around 30 more minutes waiting for him to check me out anyway. read more

US Post Office - Passport office - Post Offices Near Me - Marietta, Georgia

I had a good experience at this post office. I was in and out in a matter of minutes and the postal worker who served me was very polite and friendly. I showed up around 11:30am on a Thursday and there was no line. Two employees were working. I just needed to mail a small package to North Carolina. I had already sealed and addressed the package so all I needed from the post office was postage. I was charged $4.44 for First-Class Package Service with 3-day delivery and USPS Tracking. I was able to get a detailed receipt both printed and emailed to me. The email contained a link I could click on to track the package. It was delivered in only about 48 hours, sooner than expected; it arrived around noon two days later. Wow. Fast. I liked the detailed tracking history on USPS' website. It was very informative. Like other post offices, this one is old and and has that distinct post office smell (kind of reminds me of an old library smell). This location is the only one in Marietta with a passport office. read more

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Danny did an excellent job in Passports..... he is a rare native to the area and it was fun walking down memory lane.

I have not received any mail in my P.O. Box in 7 days. I have people and companies checking on replies. I always have something even if it's junk mail. I asked the only person working at the front counter . he said no problems with my payment they were just running way behind and he was the only person working. So nobody sorts mail but him ? This is insane. I can understand a day or two but nothing for 7 days. I'm sorry but they need to do something! read more

I am so grateful that this post office is in close proximity of my residence! Every time I've visited it has been an positive experience!! Great customer service and speedy service!!! Kudos to this Cobb Location!!! read more

The only thing this post office has going for it is that it's the only post office in Marietta where you can get a passport application in for minors without having an appointment. The whole process will take about 2+ hours so bring books, Ipads, anything to distract your children from the wait. If you can, come in before they open. If you're an adult, just mail in your application. If you have the time, set up an appointment elsewhere. If you're applying for a kid passport and you can't wait for an appt and don't want to drive to midtown, this is your place. It's not terrible if you know that you'll be waiting for the luxury of being able to "walk-in". Once we got in the office it was pretty much smooth sailing. read more

Made an appoint For a passport a MONTH in advance. Came in and got the run around of "you don't have an appointment". Absolutely ridiculous! Now I have to wait another month to get this done due to THEIR ERROR read more

Had to write a review because we made our passport appointments here for the whole family and I panicked after reading what others posted here. But we had a great experience. The gentleman working knew what to do, got all our paperwork in order, did 2 adult renewals and 2 new kid passports all in 30 minutes. Super easy process, right at our appointment time. read more

This is the biggest rip off for passport. They overcharged me $50. What a racquet and they claim their prices are on the wall... NOT. I called to complain to government because they directed me to this place and didn't inform me that they could charge me an additional fee of 25.00 just because on top of expedited 185.00 plus they even charged me an additional charge of 23.00 for a total of $250.00! For a lost passport.... read more

Very unfriendly staff, no smiles, no friendly tone of voice and overall acting like they don't want to be there. Applied for my passport here, and when I signed in at a court minutes after 11am, the lady saw me and even to me to sign on, though I had just done so. The she took in another customer and when finished right at 11:30 am, she proceeded to take her lunch break without saying a single word to me. She could have told me at sign in, tone back by noon. What a waist of time. read more

If you have kids and are having to get passports, then this post office in all likelihood will be your destination. Besides being a Pokemon Go stop, I can't really think of much positive about my experience here. Be prepared mentally for the long wait, get their early if you can to sign in, be ready for lackadaisical employees, bring your kids things to keep them occupied and you will soon put this experience in the rear view mirror. Good luck! read more

So it's Christmas time and only 2 tellers!!!! Really....... Every time I come here! 9 people in line... All I need to do is drop off a package read more

US Post Office - Post Offices Near Me - Marietta, Georgia

So I've spent the past few years supporting the post office and refusing to pay bills on line. I've bought stamps and used the USPS over alternative shipping methods when available. I write hand written letters to family and friends to help support this great icon of American capability. I tried supporting an institution started by Benjamin Franklin at the birth of our nation. In the past year I've seen service deteriorate and customer service evaporate. I have no interest in ever coming back to this branch of the once revered national service. I hope the postmaster reads this and understand that this is a message directly to you by a customer who has gone out of their way, on purpose to support you. read more

We arrived at 8:10 on a Monday morning and were the 1st in line. After about 5 minutes, our documents were reviewed by the check-in person to make sure we had everything we needed. Then we waited about 20 minutes to be seen by the next person, who processed our paperwork and accepted the passport payments. Then we waited about 2 minutes in the regular post office line to pay for mailing the passport applications. Everyone was nice and professional. To make your experience pleasant, make sure you have everything you need before you go and get there before they open. Lots of people showed up around 8:20 and after so if we had arrived later, we would have been waiting for a while. read more

The walk-in passport process is inefficiency at its height. Sign-ins begin at 8:30 with no limitations on their list. People then wait HOURS until the government employees get through some number, and then they blithely close the door on these same people. I understand that only a certain amount of people can be seen but the list should be limited to what they can do. This process had the foresight and planning at first grader level. read more

Worst post office ever! Prime example of why government employees are awful. The employees never have any sense of urgency and no one is ever working. This location is dirty and only had ONE window open! Hire better employees please. read more

The most helpful and kind USPS workers I've ever seen. Definitely my favorite post office!

Whether there is 1 person in line or 25, there will only be one register open. It has taken me 40 minutes to pick up my certified mail. The employees make no attempt to speed up the line either. This location is beyond inefficient. read more

have been calling the post office every day and the phone only rings as if the phone is off the hook. the reviews below seem to make more sense why now. read more

Okay, this is the worst place to go but for some reason the gov't website directs Cobb residents to this location for initial passports. It is a no appointment facility which may be why I went there to begin with bc appointments at other locations were a month out and I thought this would be faster. I just wanted to get my 2 little ones passports, even though we had no trip planned, we just wanted to be ready should the need arrive. Picked kids up from school early one day to get there b4 school rush. No good. Never would have made it out b4 close. Schools now on break so we went up there b4 open and were number 11 in line b4 it's even open! It takes the person working there at least a half hour per passport so u can do the math on that. Got angry at the bureaucracy so took the family for donuts instead of standing there with little kids all day. Did some more research while enjoying said donut and called North Fulton County Court House and Services. They were awesome. Drove over there in 25 minutes. 3 people actually working and being helpful. In and out in 20 minutes. Don't be like me. If you don't want to wait for the appointment just go here and get it done. They were soooo much better than Gresham Rd. read more

Extremely bad service. Went to make passport for my two kids. There were still couple of hours left for them to close the application acceptance window. I was first asked to register myself to be in the line then told that they did not think they will be able to take us so if I choose to wait it may be waste of time. I was told by another passport employee that as long as you get into the building before the hours listed on the door they have to take me. Also I feel if you are not going to take a person then don't make them sign the sheet. Any ways grumpy employees who do not want to be there. People were sitting on the floors and had been waiting for couple of hours. Wow if it was up to me I would take their privilege to serve as a passport acceptance facility away. read more

Went to get a passport. The woman who helped me couldn't have been more unpleasant. She was middle aged, heavyset with brown very curly hair and rimless glasses. She sent me back to the lobby because I hadn't filled out the application ahead of time. Then she sent me back again to fill out another form that she knew I needed when she gave me the first one. She didn't smile once. The whole process was somewhat intimidating. Then the woman who collected my $25 fee (the clerk behind the counter) was essentially non verbal. No stars for this operation because there are a lot of people who would love to have their jobs. read more

Service here is horrible when applying for a passport. There were actually on two employees that were not only rude but ignorant to the guidelines of applying for a passport. I was told that I didn't know what I was talking about even while I had the U.S. Passport website opened trying to read the section to them for children 16 and under. I had all of the appropriate paperwork and was still told that I wasn't able to apply. After demanding to speak to someone with some knowledge to the guidelines, I was helped and processed by another clerk. Danny and Walter were of no aid and actually made the situation worse with their lack of customer service skills, lack of knowledge and the ability to be quiet and listen. Neither offered an apology after they were informed that I in fact had all of the information I needed and they were wrong. I hope I never have to step foot in that post office again. Please hire some qualified people. read more

before going that post office i was very scared after reading lots of negative reviews but my experience was amazing, i had been there for making my son's passport. i reached there at 8:45 am and we got first number after few min. they call us and all the formalities done in few min. the officer was very kind. we were there on Monday morning coz its my opinion that less crowd on Monday. so i really want to write this review only for nice n humble staff :) read more