This location is pinned in my maps, absolutely love the environment. The staff here is always very…read morewelcoming, friendly and helpful. There is a gentleman at the front counter that is amazingly welcoming and makes the experience a good one. The line sometimes may be a bit long but it's not horrible. I enjoy traveling to this location for service.

No bad experience period , sometimes the line is long.The older black guy, don't know his name…read more He's tall and always makes you feel welcome. Great service every time.

I don't know what the issue is with the younger lady that works there but damn she got some issues…read more We all got somewhere to be but if your job don't work with your schedule get a different job. Has a HUGE attitude when people are in there 10 min before close if you are going to have an attitude like that you should NOT be working in customer service so please do everyone a favor and get another job.

The people here are so miserable and need to retire. I filed a claim for a missing package and I…read morereceived a call today stating my package was brought to this location by the mail carrier. I walk in and tell the old miserable rude lady at the desk that I received a call that my package was here. Her response "we don't call people so I don't know who called you". Just nasty for no reason. I just knew based on her attitude I was leaving there without my package. She ask for my address and walked to the back for 2 seconds. Comes back and says "we don't have it, file a claim". Ma'am I did file a claim and they called me and told me you had my package. No help what so ever. Just rude and nasty. If you don't like your job don't come to work and take it out on the customers.

I called for 39 minutes straight, they probably unplugged the phone. My mail box is damaged from…read morethe carrier pulling off turned too sharp, mail was hanging on by a prayer. What a joke this place doesn't care. Zero accountability. Very sad. I mean it's almost 5pm. Duh . Why would they answer. S.m.h. not even complaining about not getting bills but getting others mail. You bent Mt mailbox now what ? S.m.h.

They are friendly at the counter, and I wish I could give higher marks, and to be clear this is not…read morenecessarily against the staff I have encountered. This has more to do with the poor management of the facility, which may even be out of their control. Lately the 24 hour lobby has only been open during operating hours of the service counter. This is highly inconvenient especially when I pay $232 per year for a PO Box, so this is uncalled for. Having a PO Box supports the operation of the Post Office, so this is a slap in the face to their customers that directly support them. Due to this ongoing issue, I will no longer use a PO Box and save that money instead.

To be clear - I'm never thrilled to have to go to the post office. I try not to let my past…read moreexperiences stigmatize me - but I'm only human lol. Having said that - this location always seems to be operating 'better than the rest.' They're one of those locations that stays open until 6:30pm - which is nice - since I can never seem to wrap up and leave my house before 4pm thanks to my clients 'last minute' needs. When I venture in - and the lines are long, there will typically be an employee that comes from the back and asks if anyone is paying with cash, just needs stamps, just dropping, or just picking up - and the line whittles down quicker. Last visit - there was an employee that did this and even escorted myself and another customer over to the kiosk to purchase our postage. It was nice. I can't say I would recommend the kiosk - because it was not intuitive - and even the trained postal employee (that took us out of line and was assisting) had some struggles (albeit minor) with he interface. All in all - nice little post office. Workers are slooooow, but it's a Mayberry type slow - let's annoying because they're chatty and friendly with the slow movements - lol... so you don't mind it as much.

So fucking annoyed with this place and their unprofessional behavior. The slick remarks to…read morecustomers are unnecessary and management needs to start over with a new team. The employees chose this job and they act like they hate it. SMH

I am having issues with 2 other USPS office due to a move and called and talk to Anthony and he…read moreinformed me his office did not service my address but he gave me advice on two issues which surprise me as he easily could have said he couldn't help me. He told me he tries to treat people the way he would want to be treated. Kudos to Anthony for doing a wonderful job. Well done!!!

This Post Office is tucked away in the corner of the Planet Fitness shopping center that sits at…read morethe corner of Spring Road and South Cobb Drive. It is a tiny Post Office that is big enough for an 8ft counter, prep table for your labels and a few P.O. boxes. In all it's glory it is a drop off location more than anything. There isn't a sprawling store where you can purchase items, a business center for you to print and make copies or a plethora of associates to assist. If I am fully prepared with my package and don't really need anything more than a drop off location, I will hit this spot in order to avoid the train wreck that is the one on Windy Hill. Service is decent. They aren't too friendly, but most PO folks aren't, so I take it for what it is and keep it moving. As long as they can get my package out or sell me some stamps, we solid! Hours are limited here as they close each day at 1:45 PM and are not open at all on the weekends. Overall, it is a limited service and resourced Post Office, but it get's the job done when I need.

I came here at about 1:30pm on a Tuesday afternoon. Just my luck there was a line of 12 other…read morepatrons ahead of me and only 2 USPS workers to help which added up to a 25 min wait. Plenty of parking outside. Good location also. Fairly close to the FedEx office too. Came back again in the morning and no line at all. Very helpful staff especially if you got a little one too.

horrible post office worker. She skips. takes the person after me. helps him fill out all his…read moreinformation . the person who jumped in front me apologized after he took care of all his needs, which I did not take because she just don't walk in front of everyone and get served then turn around and say sorry. the post office worker felt that she had the write to void my emotions and feels. she tells me I am rude, and miserable and impatient and it did not take a long time for me to get things done. she nerfs training in life skills and how to deal with people

I've been here multiple times to mail packages and I'm always greeted with excellent customer…read moreservice. It's never too busy and I'm usually in and out in five minutes or less, even at the end of the day. My preferred USPS!

Fairly positive no one actually works here. "System Down" printed on a piece of paper is pretty…read morecommon.

I wish I would have read these Yelp reviews prior to making a trip here. Unfortunately, the service…read morehas not improved despite some of these comments being posted four years ago. :( I rushed to this location on a Friday after graduation to mail a gift off and the door was locked, although the door clearly reads open until 5 PM. This was at 4:05 PM. Eventually, a few other customers started walking in and we were all baffled. To be honest, if it wasn't for another postal worker who was making a delivery, we wouldn't have known that they were on a "lunch break " ... which lasts for an hour... so they would not be reopening. Lesson learned. I will not be back to this location.

i had to send some documents to another state, i went on Monday July 27, 2026. they offered me 2…read moreservices: pay $12.99 of it to be delivered today Thursday or pay $35.90 to be delivered the next day which it was July 28, 2026, i decided to pay the $35.90 because i needed this papers to arrive quick, and y'all would see it in the attachment bellow, at 12:35am the package arrived at the Atlanta GA Distribution Center, up until this point when i woke up on Tuesday July 28 i was happy because at least the package has arrived at another destination. the day went by and the package just didn't move, the day was over and the package was still at the same place, i was still giving it the benefit of the doubt and said maybe they'll deliver it on Wednesday, Wednesday came and it was still NOT delivered, the day FINISHED and still nothing today is THURSDAY and it was barely moved to DULLES VA DISTRIBUTION CENTER and who knows until when it will arrived to the destination. I PAID EXTRA FOR THIS PACKAGE TO BE DELIVERED AS SOON AS POSSIBLE, because ITS VERY IMPORTANT i called yesterday and didn't give me no explanation whatsoever, i called today and they said for my refund i needed to go to a physical post office or do it online which it takes 7-10 business days for be mailed to me. JUST IRRESPONSIBLE, if the package it's going to be delayed for whatever reason, IT IS NOT GOING TO HURT TO LET THE COSTUMER KNOW, obviously yall don't care because it's not yall sending but WE DO, yall don't know how important or fast we want those documents to arrive and most important WE ARE PAYING EXTRAAA for the faster service, just HORRIBLE.

Top top customer service. hats off to Rodney J. A pleasure to have him assist me.....Adrienne Lread more

Terrible service and gross. Gave me the wrong information for my passport renewal. Would NOT…read morerecommend coming to this location for anything.

There are a couple of good folks that work at this post office but in general based off of their…read morework performance and general personalities it seems that they recruited most of the employees through the prison release program including the new post master. They are rude, lazy, and truly have no business working with the general public. Many packages that make it to this post office are going missing before ever getting scanned. They ask the community to leave packages in an unsecure area where anyone from the general public can access and take the packages from the bin after they are left by customers. Many of the employees are rude and argumentative. If you are able, the smartest thing that you can do is avoid this post office altogether and go to the nearby Winston post office.

My mail carrier ran over my box on Monday. I was told it would take 2 to 3 days for it to be…read morereplaced. I called Thursday and was told the supervisor would call me back. Friday I called again and was told I have to file a claim. Why was I not told that Monday?? I will just file a police report and have the carrier arrested for damage to federal property. See you in court wesley.