Great location speedy service, friendly staff. I got great customer service here today. I will let everyone know about this location. It's in the area cause it's not too far from my son's home... Female customer service rep name Yamada if I'm spelling it correctly gave outstanding service.. very professional thank you!!! read more

US Post Office - This is really nice post office. I haven't seen one design like this ever really nice.!!! - Post Offices Near Me - Woodstock, Georgia

Twice this month a card and a letter that I mailed in person from this office never reached their destination. When I asked the postal worker when the card would be delivered, she replied "We don't guarantee anything right now". Both the card and letter had my return address btw and I haven't gotten them back either. What has happened to the US postal service? Where are the card and letter that I paid extra postage for? Do postal service workers just throw mail in the trashcan? Is it just this postal office or is this everywhere? read more

I find it unexceptable that you can get no one to answer the phone . I have been trying for 3 days constantly to talk to someone and it rings and then disconnects. How professional for a GOVERMENT agency to conduct themselves. I have not had my mail delivered all week because my mail person has stated I need to move my mailbox (after 34 years) because it hurts her to open and close. A handwritten note was left for me- and I did address it with someone after I filed a complaint, but have not heard anything back- and I have not received any Mail since. If they are holding my Mail I would expect some kind of notice. I'm waiting on important Mail, which has been sent. Who is responsible for this matter? I did notice there are no updated reviews and can only guess why. read more

Clement Greene is the man! Understanding, patient, verbally a happy all around guy willing to help. read more

Mail pickup from Woodstock. Some mail not delivered yet after 12 days. Causing major problems with bills being late or not delivered at all. Who's responsible for this? read more

Today I am reminded why I love this post office. I had three packages that needed to be postmarked for today. So at 4:30PM I showed up at the Holly Springs post office only to find out that their counter closes at 4:30PM. So at 4:40 I drove from exit 14 on down to exit 6 and made it right at 5pm sharp...and what did I find out? they close at 5:30pm! how awesome is that! love it! read more

US Post Office - Office hours as of 05/02/2019. The hours are wrong on the yelp page - Post Offices Near Me - Woodstock, Georgia

I have never written one of these in my life, and this is the first time I've ever been on yelp as a website... But I had to come on here and shout out Clement. This morning was the single best customer service interaction I've had in my lifetime. I don't know what my man is getting paid, but he deserves a raise. As a matter of fact, they should find out where his parents work and give them a raise too. I don't care where in the Atlanta area I live going forward, im going out of my way to come back here again. Protect this man's happiness, he has a golden heart. Celebrant if you ever see this, thanks for being a blessing brother! read more

I recently went to this post office to ship a couple of paintings. Mind you, I have never left a review on a post office - so you know there must be something in the water! That something on this trip was FANTASTIC customer service. The gentleman helping me was Clement. I was unsure the best way to handle my items and he guided me right through the process and really went above and beyond during our interaction! Clement, if you ever see this: Thank you for being great at your job! Two thumbs up!! read more

I'd give ZERO stars if I could!! I went into this post office today in order to get two APO/FPO/DPO flat rate boxes so that I could send care packages to two soldiers that I'd adopted. When I asked the worker who walked up to me where I might find such boxes she quickly said "oh we don't have those but we have large flat rate boxes which are the same size and cost to send right over here" I immediately knew she was lying because I'd researched the costs earlier!! APO/FPO/DPO boxes cost $2 less to ship than a large flat rate boxes which are the same size!! Since I was sending these boxes to soldiers in a APO/FPO/DPO area I was entitled to use the APO/FPO/DPO boxes! When I CALMLY pointed this mistake to her she started screaming at me to put on my mask or get out of her store before she called the police because I was being unruly! First off the door literally had a sign that said "masks recommended" NOT masks required and she didn't have an issue with that until I pointed out her flaw. Secondly I would've been glad to talk to the police, seeing as I'd done nothing wrong!! read more

US Post Office - Post Offices Near Me - Woodstock, Georgia

Had to come to the post office to get some stamps. Was met with a smiling face and excellent service.

Hands down the best customer service I have ever received at a post office! They always greet you with a smile and go out of their way to help! Today I was assisted by both Clement and Emily and they both set the bar so high for excellent customer service!! It is much appreciated! read more

They lost a letter that was supposed to go from their building to a PO Box 20 miles away. How do "professionals" fail to perform the simplest of tasks? I will never use the USPS again for any reason. They fail to achieve the minimum standard of taking something from point A to point B. I wonder if they are proud of their work? read more

I've had nothing but problems with them since I've moved to woodstock. For the last 30 mins I've tried calling them. They literally let it ring 10 times and pick up and hang up. Government owned what do I expect. read more

The operating hours posted on the website for this post office are incorrect. Please update to reflect your actual operating hours. Thank you. read more

Excellent first experience at this USPS! Four employees were helping customers simultaneously and my wait was less than a few minutes. The associate who helped me was very friendly. Though I live about 10-12 minutes away, accessing this post office is quick and easy as it's right off 575. After previously visiting the Holly Springs location, I'm definitely making this location my long-term go-to! read more

The worker Clement is such a nice human! Always welcomes every customer with the biggest smile on his face. Wanted to make sure to shout him out because he deserves it :) read more

I can not get my magazine. when I have another carrier I get all my mags. right on time when I have a reg. carrier I get no mags. I have talked with the post officer a lot of times about this same problem to no luck at all !!!! does any one know how I can bypass the local office and talk to someone I pay for these mags.and money is hard to come by this days. read more

Ben at the 575 location was incredibly helpful and patient to help locate a lost/incorrectly mailed package. It's very reassuring when an organization as huge as the USPS can take some time and help you on a personal level. read more

They are soo nice, made my day. Picked up some very heavy packages and they helped me to car and loaded for me. Never been to a nicer post office and all employees were fabulous read more

Most efficient Post Office I've ever been to! There is sufficient staff working each station at any given time in the lobby which keeps the line moving quickly. I've never seen them miraculously need to take a break with a line out the door as I have seen employees do at other locations. In addition, there is always an extremely friendly lady taking care of certain customers in the line to help reduce wait time. Coming to the Post Office is not a daunting task when you visit this location! I'm always in and out in minutes! read more

Went here after hours to mail a package. They have self service machine but could really use two machines, there is plenty of room for a second machine. This would help speed things along as more and more of us like doing things on our own time line. Also it would be helpful if before they close for the day someone would restock the self service area with boxes and envelopes. read more

They are somewhat able to deliver a parcel from Texas that arrives in their own Zip Code to someone (doesn't matter who) in their own Zip Code...that seems to be the upper limit of their precision. Not much attention paid to "minor" details like names and addresses written on packages...or where delivered. read more

I went to the FOREVER BUSY Woodstock Post Office to mail my Christmas package today..line was littered out the front doors I figured I'd be waiting FOREVER but I was in and out in less than 10 minutes!!! Everyone working were in a SUPER FRIENDLY AND CHEERFUL mood I received SUPERIOR SERVICE FROM PAMELA AND MARLENE...they even went the extra mile and gave me lots of FRAGILE AND THIS SIDE UP STICKERS! Great team at Woodstock Post Office...don't want to leave out Will or Richard as they are always awesome as well!!!! read more

Every time I've gone to this post office there's always a line of people waiting. They really need to add more postal workers.

Many people have been quick to tell me about negative experiences they had with this particular post office, after they heard about my own horrible experience. I ordered some stack rings (with the names of my children, and grandchildren... some living, some dead... engraved on them) from a seller on Etsy; so it was a very personal package to me... but a new postal carrier accidentally took my package to my former address (even though I had filled out a change of address card). At first, employees at the post office, were very sympathetic, and apologized about the new carrier's mistake, and assured me that my package would be redirected to my current address. A few weeks later, I received a peach slip on my front door, stating that someone had tried to deliver the package to my current address, finally. But since I was not home, they did not leave the package. So I checked a box, on the slip, giving the carrier permission to leave the package even if no one was home. More weeks passed... And I filled out online forms with the USPS, requesting that my package be delivered to my current address. Eventually, Patricia Lancaster, from this particular post office branch, contacted me, and assured me that everything would be taken care of, and asked me not to fill out any more online requests. Ms. Lancaster told me that the package would be found and re-delivered... Especially since it had been brought to my current address at one point... And if it did not show up, the carrier would have to refund the money that I had paid for the rings, in the lost package. I thought that was only fair... And I notified the seller at Etsy, and told her that I may have to re-order the rings once I received the refund. A few weeks later, Ms. Lancaster called me, and said that she had contacted someone at the leasing office, of my former address, and they had told her that because I had not filled out a second change-of-address for the locker portion of the mailboxes, it was actually my fault that the rings were lost, and they were closing the case, and there would be no refund. Of course that sounded very sketchy to me, so I emailed the leasing office, myself, and they stated they had never said anything even remotely like that. They said ONE "change of address" card was all I needed to fill out. So the USPS was just trying to shirk their responsibility of losing my package, and shift the blame to me. I forwarded the email from the leasing office, to Ms. Lancaster, at the post office, giving her even more proof that my lost package was the fault of the USPS, and not my own... and I reminded her that since the package had finally made it to my correct address (when the peach slip had been posted on my front door), that it had nothing to do with the lockers, or a bogus required 2nd change of address... The post office had actually lost the package, again! I asked her if there were other people I could contact at the post office that would be more helpful, and she just stopped replying to any of my emails, or returning any of my calls, at that point.. When her attempt to blame me for my lost package fell through, she realized the fault lay directly with the USPS (particularly this location), yet made it perfectly clear that they would not accept responsibility... and she completely stopped responding, and refused to give me the name of other people I could contact for help. I doubt I will ever receive my package... And Ms. Lancaster has made it clear there will be no refund for my lost package. An average of three stars for a review is an embarrassing score for a government agency. But I completely understand why the score at THIS particular post office is so low. Such incompetence!...embarrassing. Beware. read more

the worst post office. i try to avoid it but today i went in. 15 people in line, 2 windows open, one couple at one window was standing at the window mailing 1 package from the time i got there to the time i left 35 minutes later. the open window that was waiting on everyone else had the employee visiting with everyone. She told the story 3 times about how she started working at the old downtown location years ago. Eventually someone came from the back to help. Immediately the gossiping woman closed her window and left. When I left there were at least 25 people in line behind me. Very mis-managed post office. read more