Great location speedy service, friendly staff. I got great customer service here today. I will let…read moreeveryone know about this location. It's in the area cause it's not too far from my son's home... Female customer service rep name Yamada if I'm spelling it correctly gave outstanding service.. very professional thank you!!!

Twice this month a card and a letter that I mailed in person from this office never reached their…read moredestination. When I asked the postal worker when the card would be delivered, she replied "We don't guarantee anything right now". Both the card and letter had my return address btw and I haven't gotten them back either. What has happened to the US postal service? Where are the card and letter that I paid extra postage for? Do postal service workers just throw mail in the trashcan? Is it just this postal office or is this everywhere?

This is my local post office and today they have gone above and beyond. My boyfriend and I were…read moreexpecting a package today but we both had to work. This particular package had to have a signature to be delivered and we were unable to be at home for the first part of the morning. This package was very important and we needed it today, not tomorrow. I got home and there was a little orange notice on my door stating that I could pick it up tomorrow at 8:30 am. So I called them and asked if there was any way I could just swing by and pick it up tonight. Nope. We couldn't since the mail person wouldn't be back until after four. So they called our mail person. Turns out Courtney had only just left and was just around the corner. She turned around and drove back to deliver our package. I am so happy that we have such an amazing team at our post office who are willing to go out of their way to make sure people get taken care of!

Cannot get anyone to answer the phone at 3:15 on a Thursday afternoon. Calling because they will…read morenot pick up my packages after filing for a package pick up the day befopre. Then they marked the the packages picked up, even though they were not. Still unable to get ANYONE to answer the phone.

Great location with plenty of parking, one entrance in and one exit out. Kiosk available to quickly…read morepurchase stamps and labels for packages (takes debit/credit card). They offer post office boxes and have large tables to prepare your packages or space for writing. Very clean and spacious. They have a variety of cards for purchase should you need a last minute birthday/anniversary type card, different options for packaging and mailing, stamps, bubble mailers and more inside the customer service area.

The lady working there couldn't print THEIR own shipping label for my packages. She said I could…read morego to the UPS store-their competitor-get the labels printed and bring my packages back to them to mail.

They want you to buy a roll of tape for $3.99 to put a label on a box. Customer service is crap.read more

I've been using this post office since I was in middle school. I use to come here to mail letters…read moreto my international pen pals and even got my first passport here. The place hasn't really changed much. The lobby is bigger and the parking lot is a lot bigger. I've always gotten great service here. This place is always super busy...I mean lines out the door busy...but if you come in the mornings and after 2-ish you might be okay. They do passport here but you do need to make an appointment so check their website for info https://www.usps.com/international/passports.htm

Dropped off a package with a prepaid label on September 10 at 2:38. The tracking number states the…read moreitem was delivered September 10 at 2:38. A person picked it up. The package was going to Ohio. How could it possibly have been picked up or delivered? Sounds a little sketchy to me. Wish I would've read the reviews in advance. This Post Office clearly has problems. Will never go there again.

I had to pop into this FedEx location to mail a package and outside of finding a parking space and…read moredodging vehicles and people, the experience was stellar! This particular FedEx is located in the small, yet busy Woodstock Exchange complex located on 92 that also houses Firehouse, Moe's, WingStop, Leslie's Pool and a vape shop. Parking is a hot commodity here, especially around lunch time, as the three eateries next to FedEx eat up most of the spaces. In addition, the lot is small and narrow, so be careful when pulling in and out...folks ain't paying no attention! The interior of the store was well kept, organized and clean. It is spacious for a FedEx and has all the goods and services you would need including scanners, computers, printers, fax machines, packing station, etc...Additionally, they have a good selection of packages, packaging material, greeting cards, school and office supplies. Service was solid. When I walked in, I was greeted by two employees, one on the floor and the other behind the register. Justin is who assisted me with the shipment and he was friendly, helpful and an overall pleasure to interact with. Overall, when I am in need of a FedEx service, this will certainly be my go to location!

Delivered quality product (business cards) on time at a fair price. Simple design and order process.read more

Low energy staff, not looking out for their customers. Sent my son over to ship a package out,…read morecharged him $200 to ship something over night, when i found out, i asked him to go back in and cancel that and he went to a different person and 2 day was $25, lets to better explaining pricing to people.

I am sad to write this review, but even UPS Corporate doesn't understand why this happened. (I had…read morecalled to speak their Customer Service Department.) A package was sent to this UPS Store rather than my home because it was a gift for my wife. For any gift delivery, I have always had the packages shipped to a secure location for pick up. (Obviously, you don't want a gift shipped to your home where the recipient would get it. The surprise would be ruined.) The package was signed for and received by this UPS Store during their morning deliveries. After receiving notification on my phone, I went that afternoon to show my identification and pick up the package. Here's the crazy part. I was told that even though they signed and received my package, they were not going to give it to me (even though I presented my drivers license for identification) and that they were returning it to the sender. I was told that this was their policy. The main issue is that they SIGNED FOR and RECEIVED my package. They accepted the responsibility for it when they did so. I would not have been frustrated if they had simply rejected the package and not signed for and received it. That's what everyone is supposed to do. The line is crossed when they accept something which is not theirs. If it's their policy not to receive packages because of liability, then they need to follow their own policy. What's the big deal, you ask? I should state here that the value of the package contents was $10,000. So, you can see why this is a big deal. I've only had one previous issue with UPS (not at this store) in a similar situation. I plan not to let this happen again. Incidentally, I've never had this problem with a few FedEx stores in the area where I've had packages sent there to be held for my pickup. I highly recommend using FedEx for these types of deliveries and not UPS especially this one on Highway 92 at Trickum next to the Publix. I will be checking on this with UPS Corporate as I have a case number with them and will amend this review upon that future conversation.

I have been going to this location for years now. I own a small business that requires weekly…read moreshipping and my husband buys way too many things on Amazon, that adds Amazon returns to my tasks when I go there. I preprint my mailing labels so i am basically doing drop offs most of the time. I've also had to have a few documents notarized, my passport photo taken and they have been very helpful with that. Pros: My transactions go fairly smoothly. I get receipts for my shipments and returns. They have a kiosk for Amazon returns if you want to self serve. Most representatives are friendly and helpful. Cons: Parking - the parking lot is thunderdome - lol Do yourself a favor, get in a few steps, avoid close calls backing out and park in the Kroger parking lot.

Omg the girl that works there is SO RUDE!!!!…read more Also, you offer printing services that require your patrons to email you what needs to be printed but you dont have wifi??? Make it make sense.

Customer service 1-5 Visited this store to drop off an…read moreAmazon package. Unfortunately, they don't offer this service. Fair enough! Upon entering the store, there was one customer and two workers The young man was attending to a customer, and there was another worker in a chair on her phone. when I walked in, she looked up never greeted me, and went back to her phone. Customer Sevice at this location ris dead. Luckily there's so many other places that I can obtain service from that have great customer service. Unfortunately this is not one of them . But, thanks to the young man!

Cute Little Mailbox Store. Very Helpful. Tons of services. Allowed me to use a computer for a small…read morefee. Friendly staff. Neighborly atmosphere

Nobody has answered the phone or opened the store in four days!!!!! This is crazy we need our mail…read moreto have bills to pay and packages with a medication I need to pick up can someone please help me!!!!!

I just drop off postal mail here. I have never spent a dollar here but the people here are always…read morefriendly and helpful. I am always overwhelmed by how good the customer service is.