Over the years I have had mail delayed by several weeks…read more I have experienced loss of mail. Recently , I received an offer through the mail from american express and the envelope was obviously open by an individual , not a machine in sorting the mail! To think that , the united states postal service is raising the rates again!!

This place just keeps getting worser. I wouldn't recommend anyone to go there. It's a pity what the…read morepostal service has gone down to. My latest experience, I walk in with a package to ship internationally. I was informed I came after the cut off time which fine I understand. They no longer have the customs forms or any other forms, you have to go to someone at the counter to get one. I know this as it's been that way a while. I go and ask the lady at the counter for one and from the moment I walked up she looked pissed. I just don't think she was having a good day and that had nothing to do with me. I get the form and try to start filling it out and she said the cut off time for international packages was done which I was fine with. As I get ready to leave, she says loudly something about me taking tape which I didn't. I came in with my tape. At this point I'm annoyed and I say I didn't take any tape what made her say that. She starts going off on me and I tell her she was rude from the beginning. She told me not to come back and I think she even gave me the finger. I've seen multiple incidents with rude employees and customers at this location but I didn't think I'd ever encounter that myself. I've worked in customer service so I know how hard it can be. One thing I DO NOT like is unnecessary rudeness. Since I was told not to come back, I won't go there and I also encourage others not to. Go somewhere else even if you have to drive further just so you can have your piece of mind. I don't know how many times people have to complain about this type of treatment before something is done about it. But nothing will probably change.

Worse post office ever! Never answer the phone. Disorganized, loses packages, are not greatful…read morefor their customers. No one cares in this location! I wouldn't even give a star but they made me....

Terrible! Horrible! Cannot find the words to describe this place. The service is the worst ever,…read morethe managers don't care. You can wait for one of the employees to be serve you while 10 of them stand outside talk and laugh. If you ask for their help they will tell you to 'ring the inside bell' and someone will eventually come. Can take 15 minutes till someone show up. They are rude too. 'The fish stinks from the head' and this is exactly what is happening there. Starting with their managers and down to most of the people working there. If you own a small business you are likely to fail working with them. Better pay a little more and use private companies like UPS, DHL, FedEx. If these people were not working for a government entity they would have not survived anywhere else with their attitude and lack of customer service.

I have always found the staff to be very courteous and helpful! The manager is excellent and it is…read moreextremely conveniently located. I don't understand all the better reviews. I think that they do the very best! Our Postal Service in Roswell is fantastic.

From the very moment I walked in I was greeted, with great customer service , a lovely woman by the…read morename of Shaun assisted me with a very urgent express priority shipment. She was very professional, attentive, & carried such a kind demeanor that made the experience genuinely pleasant. I look forward to returning to this location for all my future needs .

The employees are friendly and efficient. I am here frequently and never had a negative experience…read more John is the best.

This USPS location doesn't look like much from outside or inside for that matter, but don't let…read morethat stop you. I've never seen a line at this location and the employees here are pleasant. I always bring my packages if I'll be in the area, because it saves me time and the service is impeccable.

Hours of operation are convenient at this location. They always seem to be busy, particularly…read moresometime before closing time. They do however have their stationary area open the whole time which is convenient. That section stays open until the post office is closed. When making a turn into the post office off the street, you can easily miss it as there is no big sign or anything standing out that shows you it's there. So you have to pay close attention so as to not miss the turn. The parking around it is sort of in an L shape around the building so pay close attention to cars moving in and out as it gets a little busy and congested in the parking lot sometimes.

The worst! A line out the door and workers don't care. Slow and incompetent. No forms to fill out…read morewhile in line. A total mess.

parker is the best. she's always positive such a breathe of fresh air. and her efficiency is truly…read moreunmatched.

This post office uses any excuse not to deliver the mail. Today it was apparently too cold (just…read morebelow freezing with no precipitation). Last week mail was not delivered two days, with no explanation (I asked the carrier but got no response). So much for "Neither snow nor rain nor heat nor gloom of night stays these couriers from the swift completion of their appointed rounds." To say nothing of the discourteous personnel at the office. The incompetent Northridge ZIP 30350 Station Master needs to be replaced.

Always a quick and smooth interaction with the staff at The Shipping Post! Bree is a ray of…read moresunshine with excellent knowledge that helps me choose the best shipping method for my needs! Thanks for always making my drop off and shipping needs so easy and quick!

Julie was so sweet and kind! Amazing help mailing my package. The service was so quick and…read moreefficient definitely recommend mailing stuff here.

Came in about 30 min before closing. Everyone was happy to assist and help me get my package…read moresecured and shipped!

Take your print orders elsewhere!! The store associates are incapable of or unwilling to complete…read morebasic Copies and Quick Prints on time and according to specification. I am disappointed in the service I received when picking up print orders placed on June 25, 2021 and August 23, 2021. The order placed on June 25th was not ready when I arrived at the store, even though I called in advance after the order was due to be completed and was told the order was ready for pickup. When I got to the store, the associate had not started the print job. I waited in the store close to 30 minutes then left and came back for the order later that day. The order placed on August 23rd was not ready when I called to check the status of the order two hours after the order was scheduled to be completed. During the call, the manager told me they had issues opening the documents included in the order and offered to waive the cost of the print job. The manager didn't keep his word to waive the charges even after I emailed the stored to notify them that the charges had processed on my credit card. The store may be fine to drop off packages for shipment, but take your print order elsewhere.

I experienced excellent customer service here today. Malik was extremely helpful and professional…read more My request consisted of getting three packages returned to Amazon. I needed labels printed to allow the returns. Malik was patient and knowledgeable. His professionalism showed the way he effortlessly took care of other customers while assisting me. Multitasking with his great attitude is a skill many don't possess. Thank you Malik, you're an asset to UPS.

Received an "Out for Delivery" notice from Staples for June 28, 2024, (Did Not Show),…read moreThen again "Out for Delivery" notice for Monday July 1st (Did not Show) and another notice "Out for Delivery" on July 5th. You guessed it, Did Not Show. Two phone calls to Staples were met with abundant apologies and a discount. Those were an additional waste of time! Have never engaged with an organization as low class as this one is. Nobody gives "a rat's ass" about the customer at Staples. Hell will freeze Over before I buy from Staples ‼