I mean it's still a US post office but this location is far more pleasant and faster than the one down the street on Floyd Road I have never waited more than 20 min. The staff is friendly. I have had a constant and reoccurring issue with packages being delivered since moving to the area a few years ago and every time the post master at this location handles it personally. It's pretty much as much as you can ask for from a post office (especially considering what's going on with Atl USPS currently) read more

US Post Office - So much faster and more pleasant than the one down the street - Post Offices Near Me - Lithia Springs, Georgia

I don't know what the issue is with the younger lady that works there but damn she got some issues. We all got somewhere to be but if your job don't work with your schedule get a different job. Has a HUGE attitude when people are in there 10 min before close if you are going to have an attitude like that you should NOT be working in customer service so please do everyone a favor and get another job. read more

The people here are so miserable and need to retire. I filed a claim for a missing package and I received a call today stating my package was brought to this location by the mail carrier. I walk in and tell the old miserable rude lady at the desk that I received a call that my package was here. Her response "we don't call people so I don't know who called you". Just nasty for no reason. I just knew based on her attitude I was leaving there without my package. She ask for my address and walked to the back for 2 seconds. Comes back and says "we don't have it, file a claim". Ma'am I did file a claim and they called me and told me you had my package. No help what so ever. Just rude and nasty. If you don't like your job don't come to work and take it out on the customers. read more

Very annoying! Does anyone even work there? No one ever picks up the phone when I call.

the ladie at the front desk always has an attitude. everytime i have to ship a package i get scared because of the ladie.

Unfortunately I read the reviews before coming but did not have any preconceived notions. I asked a question and the response was very aggressive and turned out to be incorrect. After a back and forth exchange she finally gave me the answers I was seeking. My only suggestion is to "TREAT PEOPLE THE WAY YOU WANT TO BE TREATED ". You're in customer service and if you don't like customer service then ask to be put somewhere else. read more

It's fast easy in and out, the downside is that there's only one person most of the time. They should definitely hire some people

This outside location just below Thorton Rd. is a sure shot to visit when you want to get your mail out in a timely fashion. If the lines are long and it appears to be a long wait there are service agents behind the scene to break your wait from minimal to moments. Todays visit was great! After the line accumulated there was a very articulate clerk that came out from the back and handled the line in real time, addressing all questions and concerns. This location is always a low volume mass from a users standpoint. But today the planets are aligning up some universal magic for our favor. There is ample parking in the lot and you have a self service station as well to get pass some of your straight forward transactions. The thing I love about this location are the people that work here. They pay attention to detail, they are engaging and have the desire to help you make your visit complete. read more

US Post Office - Long line- no attendant - Post Offices Near Me - Lithia Springs, Georgia

11/23/21 - WHY OH WHY do I keep giving this post office another chance?! I went in today and a family of 4 was at the window getting passports. That left only 1 other worker taking care of customers for a looong time. She was a rude black lady wearing a harley davidson shirt. Post office workers are supposed to wear a uniform and are even paid for that uniform. There was 1 customer in front of me and she finally got tired of waiting, threw the items she was going to buy on the counter and stormed out. I figured since I was now next in line, I'd wait. Well, I waited and waited and waited. The passport family was being overly talkative and the nice older black lady was indulging them even though the line of customers was growing and growing. The kids didn't like their passport photos so the lady was retaking them. I finally spoke out in frustration to the 8-10 people in line behind me how this wait was "PAINFUL" and that I "USUALLY GO TO AUSTELL" because lithia springs is so slow. The harley shirt wearing lady sarcastically told me I could go ahead and go to austell if I wanted. LOL. I told her NO THANKS since I was next in line. This place is so bad. I bet it is one of the worst post offices in the entire country. Everyone in this post office needs to be fired except the nice older black lady. She's so sweet and helpful. Sometimes too helpful though. read more

US Post Office - Check out this workers "uniform". You'd think she works at Harley Davidson!? How does the USPS allow this? - Post Offices Near Me - Lithia Springs, Georgia

this is really a -1! The workers are you very disrespectful with a nonchalant disposition as if the customers are a bother. Especially the female with the gray hair. Out of the very many times I l went ..it was only 1 OK experience. i have seen their passive aggressive behaviors toward others as well. I hate going here! I ONLY go when it is an absolute last resort even thought this is the branch that services my zipcode! read more

They're never open. I've come here during normal business hours 3 times now to find them closed.

this place is complete trash. I literally cannot WAIT to move so I will have no more mail come through this shithole. they NEVER scan packages so it makes it impossible to track. read more

The red haired mail carrier is the rudest person I've never even met ! She didn't like I put a note asking to close mailbox and since then she refuses to deliver my mail . Said my box was too low even tho she had been delivering to us for months. I fixed the box and she still refused to give me my mail. And the supervisors condone this behavior cause they don't rectify the situation. I have to constantly call or email or complain to the inspector general and all I want is my mail . This last incident the carrier told them she gave me the mail when clearly she rode past my house and gave me the bird instead. She doesn't want you to talk to her or ask questions and now she want to be petty with a stranger . Clearly she has internal issues and needs more than a job . The supervisor renicha also developed an attitude with me I guess because I'm always calling to get my mail instead of making this mail carrier do her job . The are condoning unnecessary childish behavior. Even have the clerk on camera saying how nasty of an attitude the mail carrier has and how she cursed him out before . Idk why they are allowing this and I pray this girl get the mental help she needs cause all I want is my mail delivered. read more

US Post Office - She gave my house the bird cause nobody was outside. Weird behavior - Post Offices Near Me - Lithia Springs, Georgia

They need more than one worker at the desk. Today the overworked postal worker and her postmaster worked he was as slow as hell and she was working like a Trojan. Did it take 35 minutes to serve 10 folks ? hhhhhmmm WHY? WHY? YESHUA take the wheel!!!!! read more

I will go out of my way to go to this poss office because EVERYONE there is so friendly and nice they move fast and they are super knowledgeable read more

Every worker I have come across at this location has an attitude. It's clear they don't like working with customers and yet still choose to have this job. I would not recommend going to this location unless you want to deal with workers who could care less about you and speak to you in a condescending way. Unacceptable. read more