I had a highly unprofessional cashier today named Givens check me out. He was bad mouthing the…read morepatron before me who had just left, while there was a shop full of customers. Absolutely unnecessary and wrong, especially when you have a long line of people waiting to be served.

Cleanest and friendliest UPS store experience within a 10 mile radius. Glad I looked up by zip…read moreversus going to the location of habit. Staff of 3 young ladies were very nice, friendly, attentive and fast. If in need of a notary they offer it as a service outside of shipping/returns.

I never expected to leave a positive review for a ups. Not because ups isn't good but because i go…read morein, ship my stuff and leave. Today i had to get some papers notarized and was stressed and Gavin was the most welcoming and good all around guy. He not only helped me but whenever anyone had trouble with carrying anything or even general help he was immediately helping them. Really makes a difference to see and get that kind of service.

Will never use this location again -- serious price gouging, ridiculous return policies and rude…read moremanagement. The Hank Aaron location is a much better option.

I teach Exceptional Children, one morning before going to work I stopped at Staples. I was…read moreassisted by Christian and Kasey to finalize a yearbook project for my class. I am so glad to have been assisted by them. As each listened to my request, I noticed how well them worked as a team. I was prepared to leave my project with them. However, they immediately addressed my project, after waiting a while the completed yearbook was returned to me. Not only did they prevent a return trip, but the finished product was much better than I expected! Great job to both of them! The customer is happy; and the parents were surprised by their gifts. I had a GREAT visit t at Staples - East Point!

DO NOT GO IN THIS STORE IF YOU ARE NOT AFRICAN-AMERICAN…read more I have repeatedly been given "the treatment" at the check-out counter at this store, which is designed poorly to sort out people who have simple purchases versus people who require customer service. In the past, I've been toward the end of the customer-service intensive line watching the people in front of me fail to avail themselves of an open POS terminal in which the clerk asked for shoppers. After 5 or 10 minutes, I moved to the POS aisle only to be berated by staff who think I'm cutting in line because I'm white and all these poor people in front of me are being dissed. I guess they'd rather stand there doing nothing than checking out customers. Today I stood in customer service line for over 30 minutes. At no time was a non-customer service-intensive POS terminal clerk available for customers who didn't have a "return issue" of some kind. When I got to the desk, I was told I was in the wrong line. At no time did ANYONE announce that they would take non-customer-service oriented (simple purchases) to the main queue. A time or two a manager came with (elderly) shoppers and then quickly moved off without asking if anyone else had regular purchases. To me it meant that they had no interest in helping customers check out. No questions about helping. It must be a game for them: get whitey to stand at a vacant terminal asking for check-out and be called names for being "entitled" or waiting in line while no one is the simple check-out line because no clerk is standing there and then get called out because I'm in the wrong line. Some annoying woman at the back of the line who had not seen anything that had happened or not happened over all this time started schooling me on etiquette and that she was sorry I didn't get the life I deserved. I will do just that....NEVER use this store (and for that matter, shop) at Camp Creek Marketplace.

If you're in College Park in the Old National Hwy area and need to drop off an Amazon package and…read moreyour Google maps takes you to a shopping plaza and tells you, you have arrived, you probably have. I drove around the entire shopping plaza twice trying to locate this UPS store and couldn't find it, then I look up and see the smaller store sign under Ace hardware. Yup, that is right, this UPS store is located inside of Ace hardware. When I went in there was no wait and I was greeted by a kind young man, he was on the phone and ended the call to help me. He was also patient as I pulled up each barcode on my phone, I had a total of 3 packages to return.

This store is located inside the Ace Hardware so don't be confused. I had 5 Amazon returns and the…read moreyoung lady behind the counter patiently waited for me to pull it up on my phone. I was in and out in less that 5 minutes. This will always be my go to for the friendly faces and good service.

Any time I've shopped at this location, I've found the staff to be extra helpful and always hard at…read morework. Fresh produce and nice selection. A bonus is they always have the best music playing. Very enjoyable shopping experience. Highly recommend.

I finally made it to this Whole Foods, and I have to admit, I'd avoided it for a while because of…read morethe prices and the "Whole Paycheck" rumor! Typically, when I'm shopping for fresh produce, I head to Dekalb Farmers Market, Trader Joe's, or Kroger, but what really drew me in this time was the Amazon Return section. Surprisingly, the prices weren't as steep as I expected, and honestly, I'm leaning toward convenience over a longer commute these days when it comes to getting fresh groceries. As I walked around, I was impressed by the store's layout and selection. I do have some questions about the value of certain items, especially considering their price points, but I think with time, I'll get more familiar with the brands and what they offer. Right now, I'm really focused on putting quality food in my body, and I'm looking forward to learning more about what this store has in terms of options. The store itself is very clean, modern, and my overall shopping experience, including checkout, was smooth. I also had to check out the famous Hot Bar--ended up grabbing a few things. While it was a bit pricey, it definitely added a fun touch to my day, and the convenience was worth it! They also had a wide variety of choices, including Take Aways for meals at home, which was a nice bonus.

Dante, one of the service reps always has a smile on his face no whether whether it's the beginning…read moreof the day or the end of the day when you know a lot has gone on before hand, especially during Christmas time where everyone's shipping and have little time to be polite! Dante is always friendly and always so accurate in knowing exactly what my needs are and how to meet them! The rest of the crew is great as well! It's always a fast in and out because they're so efficient! I am really sad when I have to go to other UPS stores and deal with poor service and poor attitudes. These people really rock as far as knowing how to please a customer. UPS store is to the left of the cleaners and to right of the Publix grocery store I will continue to come here as long as I can.

I have had a mailbox at this UPS location for nearly 20yrs. Today I closed it due to Kirsten…read more(unsightly brunette with glasses) sabotaging my incoming mail/packages. Over the years, I have had a few unpleasant exchanges with her over my mail/packages and today was the last straw. Well, I was expecting a package from Canada which was due to arrive on Feb 4/26. The items were for my brother's funeral so when I received an email from these people that my package had arrived, I swung by to pick it up. It was not the correct package so I tracked the package on my phone and saw that it was refused by the receiver (UPS @ 2451 Cumberland). I explained to her that the package coming in from Canada may require a custom fee. She (Kirsten) admitted that earlier in the day she refused a package because they didn't have any cash on hand however, she didn't bother to look at the name of the receiver or inquire what the cost was. I found that rather odd and off putting but didn't bother to question her further. She suggested I call the 1-800. I got in my car and did just that. The cost was $44.99. I immediately called back the store and spoke to Kirsten's dad (older man). I asked him how they would handle packages that required Custom Fees/COD. Her Dad explained that their 'protocol' for packages requiring Custom Fees or COD are: They would call the customer (myself) and confirm whether I wanted them to accept and pay for it on my behalf and then I would in turn reimburse them. My package was redeliverd on Feb 6/26. I went in to pick it up and asked the dad for clarification on why his daughter (Kirsten), would refuse a package without looking at the name and wouldn't even bother to follow 'protocol' given the fact that, yes, I've been a customer for nearly 20yrs. He staunchly defended her saying that maybe my name was not on the package, that I should have given them a heads up about the custom fees and blah blah blah. Sir, I just spoke to you a couple days ago about your protocol!!! None of this sat well with me so I returned by mailbox key and demanded a refund on my mailbox. The only thing consistent in this place is POOR, UNFRIENDLY, SURLY CUSTOMER SERVICE!!!!

My husband and I stopped by to return an Amazon purchase, and we were honestly surprised at how…read morefriendly and welcoming the employees were. The woman working the Amazon returns was very pleasant and complementary, and she greeted us as we walked in and invited us to come on over since the Amazon counter is now in the front. Three other employees greeted us as we walked through the store and asked if we needed anything. Then the woman at checkout was very polite and helped me with a coupon. Honestly, we're so used to employees in other stores who seem exhausted and don't want to be there that this was a shock in a very positive way. I've worked in customer service for many years and I just really appreciate how pleasant and kind everyone was during our visit. Thank you!

Today, I came in excited to pick up items for my granddaughter, who's heading off to college this…read moreweek. Unfortunately, the checkout experience left me disappointed. The cashier, Pina, offered no greeting and only spoke to push a credit card application. There was no thank-you, and I actually had to help sort my items because bath products and clothing were getting mixed together during bagging. I did try to call ahead and speak with Store Manager Stan before posting this, but the person who answered was reluctant to even share his name--which made it feel like feedback isn't welcomed. I'm still deciding whether to keep my purchases, because the experience really took the joy out of what should have been a fun shopping trip. But more than that, I want to see this store live up to its potential. Customer service matters, and I believe it can improve with attention and care. I'm sharing this not to criticize harshly, but in hopes that someone will listen and act.

Ty was very helpful with returning my Amazon package. Very pleased with this location since my…read morestore closed.

Came to return an Amazon package and Felicia was so kind and helpful! Was in and out and she made…read moresure my package was tapped and labeled.

I've always had a positive experience with this location. Staff is always helpful and happy…read more Quality of food is always fresh. It is in a busy area, but that's city life. If you don't like traffic, Sat. or Sun. mornings are very calm. I never feel rushed inside the store. A huge thank you to the staff for their hard work. Highly recommend.

Meh, small neighborhood store with limited inventory on this Sunday. No fresh fish at all, produce…read moresection empty too. Not worth the time to park in the garage and walk up into the store.

This place is excellent. Mohammed is extremely helpful. I shipped a large painting cross country…read moreand everything went seamlessly. I will always come back to this UPS Store.

I went to this location to get a mailbox and received excellent service from JJ, the manager. He…read moretook the time to explain everything, answer my questions, and show me the box. I noticed that although he had a line of customers he wasn't' rushing through the transaction, he was present and focused on what he was doing while still acknowledging the customers waiting. I appreciated the great service! This location is in the same plaza as Trader Joes and with the new nail salon, and breakfast spot there is very limited parking. There are a few spots directly in front of the UPS store that are marked for 10 minutes, if you're planning on coming in and out this is probably the best place to park if the lot is full.   I called a few UPS stores and I noticed that they each have different requirements. One place did month to month but didn't have personal mailboxes, it was held behind the desk, another required at least 6 months, and this one required at least 3 months. It's a pretty convenient location so I decided to select this store for my temporary mailbox. You receive an update when you have mail, and you have a key so you can come after hours. You can also have packages delivered here.   To get the mailbox I needed to provide two forms of ID, I couldn't' used a credit card so I used my medical card and DL. The total was $136 for 3 months.