Employees were friendly and helpful....from the person who answered the phone when I called to ask…read morequestions to the person who helped me make colored copies. I also observed the same behavior when they helped other customers. Kudos to them. I'm willing to driving a bit further for great service.

Very efficient & friendly. Found a shipping container the right size in under 30 seconds,…read moredetermined which shipping method & got the label printed in no time. I paid & was out the door without feeling rushed, and my package is on it's way. Excellent service, reasonable price. Makes me wish I had something else to ship.

Around the corner from the house. Nice staff and fast service. Dropped off my Amazon .Thanks guysread more

I walked in to get help and the girl was ready to help and the other lady said no to go use the…read moreself serve scanner. I asked why and she said cause she's busy although she was ready to help me. I went to the self serve scanner and start doing it myself and two other people walked in and she helped them. So why couldn't she help me is the question and they were served. I felt discriminated and couldn't understand why I couldn't get her help and they did. This was unacceptable and bad service. And don't tell me to go somewhere else when the girl was ready to help. Crappy service all around.

Amazon drop off. They are quick and make life so much easier when returning items. The staff can…read moremultitask and are very friendly and professional.

I would like to provide feedback to your store located in Manteca on Main Street. I was told twice…read moreby a specific employee ( possibly manager) that she would not release my package unless the ID matched the package. I went in at different times using my official ID and was released packages before by other employees without a problem. My ID still has my maiden name and correct address on my packages. In addition, I did not specially ask for my packages to get delivered the UPS point but was somehow automatic in the system. I did try multiple times to have the employees look into it for me to get it corrected with no solution but to call the 1 (800) 742-5877 customer service number. I did call the 1 (800) 742-5877 number as well with very poor solution to my problem of my packages not getting to my house. I would like you all to consider as a company the compassion of women changing their names after getting married takes some time through drivers license and social security. That other forms of legal proof should be considered. I was not given that option of other forms of ID to consider that can be helpful for accepting packages. This location provides notary services so they should at least be trained and familiar with different forms of ID for proof. This location does not provide good quality service and I really hope to never have to go back to this location.

Getting ahold of this company isn't impossible, but it might as well should be since whoever…read moreanswers the phone will have no answers for you. Apparently they can't locate my package but yesterday it was "they can't find a driver to deliver" then the day prior was she simply didn't know anything about the package, THEN apparently it's not at the Manteca location but literally it's been verified that it's at that location. Asking to talk to somebody who's in a higher up position is impossible. Once i know my package will be delivered, i'll delete or edit my review but so far there's no improvement and by reading these reviews, im starting to think this won't be resolved.

We've been a customer of Mountain Valley LTL since back when they were DC Logistics, and it's…read morehonestly shocking how far their service has declined. What used to be a reliable company has turned into one of the most frustrating carriers we've ever worked with. Communication is practically nonexistent. Emails to customer service go unanswered, and trying to get any kind of update is a waste of time. We've repeatedly asked for a manager's contact information and have been completely ignored every single time. It's clear there's no accountability or concern for customers. On top of that, delays have become constant. Shipments rarely arrive when promised, and no one seems to have any answers or urgency to resolve issues. When you do manage to get someone on the phone, the customer service is often rude and dismissive, as if they couldn't care less about the business they're losing. We've spent a significant amount of money shipping with them over the years, which makes this decline even more disappointing. Unfortunately, the level of service has gone completely downhill, and we can no longer rely on them. I would not recommend Mountain Valley LTL to anyone looking for dependable freight service.

On 7/24/26 was helped in the printing area by a knowledgeable and kind employee named "Monica ". On…read moremy receipt it says cashier #2020572. I wanted to acknowledge her good service and thank you for having such a great employee!

Cashier was kind but what happened to maintenance of store. The store is in shambles, restrooms…read moreterrible. What hsppened to cleanliness and neatness?

Went to get fingerprints done twice, and both times she was in a rush, and both times they couldn't…read moreread my fingerprints, so I went to the ups by Walmart and got them done the first time, so I don't recommend this place for fingerprints.

The lady was really nice and she was quick!! I needed a Livescan and didn't have an appointment…read more Called her up right as she was opening and she got me in and out! Was affordable and she was patient with me even though my hands kept shaking making it hard to get those individual scans! If you need a Livescan done quick, easy, and affordable definitely recommend this place!

Previous post was a big negative but deleted by admin. Had shot them down previously because…read moreprevious staff did not give me a receipt for proof of shipment. Was told that if it's prepaid they won't give one to you and that you can just take a picture. Fast forward to now, current staff was friendly and quick and gave me a printed receipt without any hesitation. Now, that's what I call good customer service!

The mail delivery employee did not attempt to deliver my package containing prescription medication…read moreto my house. I had already missed a day and if I didn't take it, the next day, I could have suffered a stroke. Today was the next day and I got a notification at 4:37PM that the package was attempted to be delivered but the customer (me) Requested to be held at the post office. That is false. I never requested it to be held at the post office. I paid for the expedited service to be delivered to my house to prevent complications by not taking the medication. I rushed over to the post office and arrived there at 4:59 PM. The doors were already locked. There was no one else but me and the lady that was locking the door. I asked politely if I can pick up my package please. She said no we're closed. Come back tomorrow. And now I have to miss another day and I will rush there in the morning to go pick up my package. If I make it through the night without having a stroke. I would give it a zero review cause they don't even deserve one star. There should be violations for this type of work ethic. The post office is a customer driven business without human beings the post office wouldn't exist. It's not only about customer service. It's about being human and understanding what it means to take care of people's mailing needs. Seems like nobody cares about customers needs at this post office. The Mail delivery person didn't care and the person inside behind the counter obviously does not care. I know there's nothing I can do but writing this review hopefully wakes somebody up.

GARBAGE. Can't do the simple job with which they are tasked. They delivered damaged goods, I…read morerejected the delivery, and the guy bitched and moaned about having to return the order. I took photos of the damaged order (you could see the damaged tile). The following week, the same time mysteriously appeared in front of my property. I called them, and their higher ups said they didn't have any record entered for my rejecting the order. I had the pictures that proved they had already brought it once, and it was clearly same tile. So they picked it up. The following week the replacement order was supposed to arrive. Why they used Estes again, I don't know, but the order just kept gettin rescheduled without explanation, after tracking showed it 'out for delivery" 2 days in a row. Avoid this company at all cost. They are truly garbage.

Great place to work for if you like taking 30min breaks, take breaks whenever you feel like, and…read moreare not a team player. Bad place to work for if you're a hard worker that likes to get things done the right way. You will never get noticed for the hard work you do and will probably never move up in ranks. They treat their delivery drivers like shit, usually threatening them with harder routes or losing their jobs if they don't pack their trucks with freight (usually damaging the freight). I'm surprised no-one in the corporate has noticed how bad this terminal is. Stockton and Sacramento terminals look down on the Manteca terminal yet nothing has been done to fix it. It would be an embarrassment to work there, if you're a hard worker. Again, great place to work if you're lazy and don't like working hard. If I could I would give this place a -10 out of 10

came in to do a quick print and the gentleman was so kind, he didn't charge me. I was attended…read morequickly too!

Needed copies and Gabe this place a try. Walked in and the person working there didn't acknowledge…read moreus. When we were helped to have copies made we needed them to be front and back. The person who helped us didn't know how to accomplish this task. My wife had to show him how to do it and then we had to arrange all our papers back in order. .20 cents per copy for 34 pages. Odds are we will not be going back to this place for any kind of service.

You really have to make me mad to write a negative review, so here goes: I wish I could give no…read morestars because the service at this sad, little post office is absolutely awful. The old, bald guy at the counter is a real jerk. And don't bother complaining to USPS "management" because they'll just send you a generic "apology" email about the service not being what "you expect." Really? What should a customer "expect" exactly? Maybe polite customer service? What a concept! Trust me, don't waste your time going here, just go to the Manteca post office where you'll be treated with politeness and respect.

I've moved to Lathrop 3 years ago in the Stanford Crossing area. I used to get my mail btwn…read more11-11:30am daily. A year later, my mail was coming after 12pm. In 2024, btwn 1:00-2pm. Now, my mail are being delivered after 3pm & sometimes after 5pm. Yes, I agree with most of the reviews here with the actual PO location on 7th Street with rude workers who do not want to be there. It's sad that people are not grateful for having a job to pay their bills.