Interesting older almost historic building. Has the old time bronze ornate PO boxes inside which I…read morelike. They have 1 self serve kiosk inside. Parking is on the side and in the back. The parking lot wraps around the back. Looks like it gets gated when the post office is closed with a barb wired gate and metal bars on all the windows. The building is older. Had a Fallout Shelter sign in the backside. This post office is located in downtown Livermore toward the south end. Lots of construction going on in the area. It wasn't too busy when I went by. Was able to use the self serve kiosk pretty quickly.

The USPS service is hit and miss. Sometimes fine, others times not so. Lines can be long, but you…read morecan avoid this problem by using the self service station located near the P.O. boxes. I have also found shorter lines when it's almost closing time after 4 pm. There is street parking and you can park also in their lot just behind the post office. There is also a drive by mailbox in their parking lot where you can drop off letters.

I give this post office location five stars due to the fact I've been coming here for years. And in…read morethat time service has improved. They're a full service post office: passport services (make sure to make an appointment), PO Box rentals, packaging, gift cards, postage stamps, and cards for sell. This location can get busy during peak seasonal times, arrive early and be patient. The postal workers are kind and accommodating.

Beware, they will not accept your passport photos and have you take it with them to make extra…read moremoney. Waste of time

The self serve kiosk and PO Boxes are not accessible outside of business hours. Not sure if this…read morewas a mistake, but this morning when I tried to enter the building, the front door was locked. There were a bunch of people in the parking lot who also were trying to use the kiosk. Also of note, I know this is a USPS so my expectations shouldn't be super high, but the line moves pretty slowly. Like... very slowly. Ample parking

Open up the doors for after hours. I have to get off work early to drop off a package…read more Total BS., can't drop off at the mail box outside either. Post office has two people and mines out the door Horrible

I was able to walk right in, finished what I need to do with the help of a friendly employee. I've…read morebeen here before over the years and have always had good service. Seem like they had all the supplies that you would need. She even offered some cool stamps to choose from. This was on October 31st about 12:30 p.m.

Hacienda Station is my favorite post office. I'm hesitant to let people know about this. Every time…read moreI come in here, there is no line. I get to walk straight up to the counter. I'm afraid that if everyone else finds out about this little secret, then they will all start coming here. I don't want to see a line next time I come here. Maybe I should give this place a low rating. No, I can't do that. The people who work here are always great. Every one of them that I have encountered has had a good, helpful attitude. I actually enjoy dealing with them. Even though I see other customers in here, the employees treat me like I'm the one who matters. That's real customer service. Maybe this hidden gem isn't as crowded as the three other P.O.'s in Pleasanton, Dublin, and San Ramon because it's not on a main road. It's only a block off of Hopyard, and you can actually get to it through the parking lot from Hopyard. I better stop giving away the secret or else everyone will start coming here. Don't go to Hacienda Station Post Office!

**America is still alive!!!**…read more I had the absolute best customer service experience in at least the past 5 years at the San Ramon USPS Post Office - hands down the most outstanding and stupendous service I've ever received from any business. During the chaotic Christmas week, a delivery attempt was made to my closed office on Christmas Eve (Wednesday). With Thursday being Christmas Day, I waited until the next business days - Friday the 26th and Saturday the 27th - but there was no sign of my package. After calling USPS customer service, I was told it should be at the San Ramon location. I went in and explained the situation to an older African-American clerk (I regrettably forgot her name). She was incredibly patient and helpful from the start. When the package couldn't be found initially and I mentioned how important it was - a discontinued, very expensive product - she went completely above and beyond. She searched multiple areas thoroughly and even escalated it to the supervisor. It turned out there was a scanning issue after the Christmas Eve attempt; the package hadn't been properly logged back into the facility or was still on a truck. They took my contact info and promised to call. Just 10-15 minutes later, while I was driving home, I got a call from Supervisor Will - he had the package in hand! Even though the post office was closing, they invited me to come right back so I could pick it up that day. This level of dedication and genuine care simply doesn't exist much anymore. They turned a stressful holiday mishap into a complete turnaround, saving my Christmas week entirely. I can't express enough gratitude to the wonderful clerk and Supervisor Will - you restored my faith in people. In places like this San Ramon USPS, the real America I grew up in is still very much alive. Thank you from the bottom of my heart!

I am writing this to mention that the San Ramon USPS office went above and beyond to get back to…read moreme: a package their mail delivery agent had initially misplaced. I was to get a set of important documents last evening, the tracking site said it was delivered, but it was not in my mailbox. I went to the USPS office, supervisor Cook tracked the package down, it had been delivered to the wrong address, and waited back at the office post regular times and called me and waited till I came and picked up the package. Thank you, those were important documents.

anyone know why Hayward Ca. USPS is unable to ship package within 1 day of receiving it let alone…read moreto ship it within a week of receiving a package? The logistics of this hub is absolutely horrible and unfortunately the quality of service is a direct reflection on management, therefore in conclusion the management of this facility should be terminated or put back on the floor and every position should be looked at as temporary until proven to be productive and packages are shipped within 24 hours of receiving the package.

This woman is a manager, so rude, never helpful, never even try, she charge $4 for taping 1 small…read morebox , she is so uglyy and so mean..... Don't come here

I had to send a very important Packet as quickly as possible but no kne would be at home. she…read moresuggested Priority Mail and helped me with it. i go often to this Ellsworth street Post office ans she is akways kind and helpful. very thankful to her.

This post office sucks soooooo much. Cranky old Asian lady was super unhelpful and difficult. My…read morepackage wasn't completely sealed and I planned on using the label to finish off the deal. Wouldn't let me and said no. So then I said fine I'll pay for some packing tape and just seal it up she refused. Absolutely ridiculous. If you're going to be cranky and rude and unhelpful to customers stay home.

What a great store,friendly staff,fast service all your shipping needs and services really…read moreimpressed will definitely return!!!

Tried to mail out an international package but the woman watching the store seems disinterested as…read moresoon as I walk in, did not even say hello and unwelcoming face. I said I will mail a package internationally, and she immediately said: "Are you sure you want to start the process? It's a lot of work and expensive because you have to pay tariff. I said I was willing to pay whatever amount, however she said it is not worth it and her attitude turned me off so I just left. Will just mail directly to USPS or FedEx or UPS. The store was empty and no other customers are present.