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US Post Office

2.5 (156 reviews)
Closed 9:30 am - 5:00 pm

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2 months ago

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5 months ago

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2 months ago

The staff was friendly. I wasn't in the business too long. I had a quick drop off and that's what it was.

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2 months ago

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3 months ago

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11 months ago

April is amazing...made my visit here super chill and personal...best service by a post office clerk ever!

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1 year ago

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3 months ago

The mailbox has been blocked with yellow tape since last year. Why? How can the handicap people drop off their mail?

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2 years ago

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3 years ago

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6 months ago

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6 months ago

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7 months ago

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1 year ago

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1 year ago

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10 months ago

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5 months ago

kiosk is down. outside Mail Drop is closed. they are hardly open. Lines are long and my package is lost. I'm not happy.

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1 year ago

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2 years ago

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2 years ago

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2 years ago

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2 years ago

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10 months ago

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7 years ago

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1 year ago

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5 years ago

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2 years ago

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7 years ago

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4 years ago

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6 years ago

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6 years ago

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4 years ago

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9 years ago

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6 years ago

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3 years ago

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5 years ago

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8 years ago

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Ask the Community - US Post Office

Review Highlights - US Post Office

Staff here are friendly (yes, service with a smile on their face and in their voice!), knowledgeable, fast and super efficient.

Mentioned in 3 reviews

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US Post Office

US Post Office

(281 reviews)

**America is still alive!!!**…read more I had the absolute best customer service experience in at least the past 5 years at the San Ramon USPS Post Office - hands down the most outstanding and stupendous service I've ever received from any business. During the chaotic Christmas week, a delivery attempt was made to my closed office on Christmas Eve (Wednesday). With Thursday being Christmas Day, I waited until the next business days - Friday the 26th and Saturday the 27th - but there was no sign of my package. After calling USPS customer service, I was told it should be at the San Ramon location. I went in and explained the situation to an older African-American clerk (I regrettably forgot her name). She was incredibly patient and helpful from the start. When the package couldn't be found initially and I mentioned how important it was - a discontinued, very expensive product - she went completely above and beyond. She searched multiple areas thoroughly and even escalated it to the supervisor. It turned out there was a scanning issue after the Christmas Eve attempt; the package hadn't been properly logged back into the facility or was still on a truck. They took my contact info and promised to call. Just 10-15 minutes later, while I was driving home, I got a call from Supervisor Will - he had the package in hand! Even though the post office was closing, they invited me to come right back so I could pick it up that day. This level of dedication and genuine care simply doesn't exist much anymore. They turned a stressful holiday mishap into a complete turnaround, saving my Christmas week entirely. I can't express enough gratitude to the wonderful clerk and Supervisor Will - you restored my faith in people. In places like this San Ramon USPS, the real America I grew up in is still very much alive. Thank you from the bottom of my heart!

I am writing this to mention that the San Ramon USPS office went above and beyond to get back to…read moreme: a package their mail delivery agent had initially misplaced. I was to get a set of important documents last evening, the tracking site said it was delivered, but it was not in my mailbox. I went to the USPS office, supervisor Cook tracked the package down, it had been delivered to the wrong address, and waited back at the office post regular times and called me and waited till I came and picked up the package. Thank you, those were important documents.

US Post Office - postoffices - Updated May 2026

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