Everyone at that location has been very helpful and considerate of my situation and needs! My only…read morecomplaint is one that they have no control over and that is the cost of the rental boxes. The government needs to address that and understand we already pay considerably for the cost of stamps!

Came by to grab some stamps for our post cards…read more Good service, and employees were very patient to a guy who was angry because he wanted to cash a check for $900. They didn't have enough cash, and they tried to politely explain to him. Not sure why he was trying to cash a check, very strange. We left quickly because the guy was getting agitated by the min.

Returning item to Macy's. With no Macy's on the island, UPS Store is a godsend. Staff assist with…read morepackaging the item, sometimes at no charge. Service is quick, efficient.

Horrible service. Before sending an email with VERY CLEAR INSTRUCTIONS for printing, I called to…read moremake sure I could print Construction plans at this location. The woman I spoke with said yes and assured me it would get printed but may take 24 hours. I called back 2 days later and it wasn't printed. I sent another email with clear instructions again. Called back two days later and ANOTHER employee answered, had no idea what I was talking about. I had to reply AGAIN with the instructions that were written in the email only for the employee to give me excuses, no apologies, and then HUNG UP WHILE I was talking. HORRIBLE HORRIBLE SERVICE. Go anywhere else if you need help because they will only give you excuses and take NO ACCOUNTABILITY.

Plenty of parking , and easy access in the town among the shopping center…read more Dropped off post cards, everything look d clean.

Super convenient Post office just an easy in and out off the highway!…read more Some of the things I've mailed from here: Business proposal Gift cards Tax returns Post cards Film rolls Souvenir Birthday gifts. Etc... Just what you would expect only on Island time. There are some negative reviews of Hawaiian Post Offices. Cut it out. Different lifestyle lovely people running the shop Aloha

We can't receive U.S. Mail at our Hawaii Homelands street address, so we have a P.O. Box at the…read moreAnahold Post Office. The ladies are all very nice and helpful, and it's great to have a place to get packages delivered so they don't sit out on the porch.

I am here on vacation, and I accidentally left my address book. I was at the beach and received a…read morephone call from a lovely woman ( I didn't catch her name) saying I had left it. Even though they were closing she told me if I rang the bell she would come out and give it to me. She took the time to look for my number and call me. I was so grateful. I had a lot of personal info and even a blank check. THANK YOU!!!!!

Well, it happened again! Two birthday cards sent from the Kapaa Post Office and they both…read moremysteriously did not arrive. Steal much? Come on Kapaa Post office, get it together!

10/25/24 Dropping off postcards for friends…read more This little post office is located in Hanalei. For the "older" & wiser crowds lol, remember Puff the Magic Dragon by Peter, Paul, & Mary? The song was inspired by Hanalei. This P.O. Is tiny, as most of the ones I have visited on this island but it serves its purpose well. Staff are friendly & conversational, fairly efficient. The P.O. boxes are showing some wear & tear--what do you expect for this type of humid & salty environment? Parking is about 6 spots including disabled access. I wanted to buy different postcard stamps but the only available ones are the sailboats, they're out of the tropical fish- that would've been perfectly ideal. DaRn. Let's hope the postcards are delivered before to the addressees before we return the mainland. (Ha! Wishful thinking)

There is a common misperception that the Princeville "Mail Center" is the Princeville Post Office…read moreand reviews get switched. The POST OFFICE is directly across from Tiki Aniki. There is a single lady there who runs the place as if there are 10 people there. She is always friendly, goes out of her way to help customers, keeps the busy line moving and is incredibly efficient. She has been helpful in so many ways that I had to giver her a shout out. The Mail Center is a different establishment.

I live in an isolated area and do not have home delivery mail service. Instead I have a P.O. Box…read moreat this branch office of the United States Postal Service. Yes. It is a hassle to get my mail because it is a 15 minute drive each way. Yes. Post offices always have very limited open hours for counter service. No. Nothing is automated at this post office - no stamp machine. Yes. There is always a line. But the last couple years we have seen new employees at this location that make the difference. Real true customer service with genuine smiles...and they take the time to know your name. Thank you Patrick and Alicia (spelling?).

10/28/23 So convenient at the time! We were around Big Save in Hanalei & I wanted to send…read morecorrespondence to my friends from Kaua'i-this one was a stone's throw away. I entered the small PO and a postal worker was perched on a stool strumming his ukulele. I immediately thought..."only in Kaua'i...". He was friendly & helpful. I purchased a couple of booklets of stamps (Forever), Tulips design. I dropped off my mail & I was off to do some more sightseeing & other adventures!

Very rude and unhelpful staff. Per tracking number, my package was delivered to the Lawai Post…read moreOffice. But staff insisted they had no package that belonged to me. Even accused me of not being able to read the tracking information online. Horrible representation for the USPS! They will not attempt to even help you find your mail. Gave one star only because I couldn't post without a rating. Go elsewhere, use UPS or FedEx.

this post office has gone down hill since audrey left a few years ago.....now its the most lazy and…read morerude staff evah! arrive one minute past close and need to retrieve a package? no chance! and they are there!? "sorry"....really!? no you're not! package arrives on monday and you'll be lucky to get a notice on tuesday...rarely will she leave a key in your box so you can get package from the 40 large package boxes..."no time...sorry"....no you're not! just lazy and rude!