Friendly postal workers - for real! Love how the delivery! USPS is awesome!…read more We also got some great Chinese New Year forever stamps! Recommended!

It was a Monday afternoon, 1pm and there was no line at the post office!! A team member saw me from…read moreacross the way and greeted me with a pleasant demeanor..I showed my box and my shipment items. The gentleman immediately advised me the better option of using post office packaging. He saved me approximately $5.00 with this. He secured my items with care in paper and asked if it was fragile. He walked me through the logistics of how easily the shipping boxes sealed and the cost of my savings. I was given my receipt and tracking number, and was sent off confident about my experience with the staff here. Quick, painless. And the serviceman made the process comfortable and informative!!

After visiting this location well over two dozen times I can honestly say it is one of the best UPS…read morestores around. The staff is friendly, helpful and have a great attitude. We have used them for shipping, notary services and supplies. Thanks for being great at what you do!!!

After years and years of such an easy, straightforward experience with these guys, I gotta leave…read more When the healthy lady with a shaved head yelled at me today about a box that says it was delivered on the 18th, 4 days ago, that I've checked on everyday in hopes that I can just touch it! I remembered that I'm just a customer and don't have to do this kind of business. I suffered so much loss from Lowell I don't have the patience for this nonsense, especially when I'm asking about a box that says it was delivered four days ago. I'm just freaking wondering, and I'm so silly I thought you were the guys to ask, for mail related things and all. But anyway in that box is my daughter's birthday gift from her family on the mainland. You cannot imagine the loss I am experiencing right now. 5 minutes before you did all that extra shit for absolutely no reason, I was crying at the airport with my husband as he is headed to the mainland today to bury our nephew and I stay back as we cannot afford to all travel. Yuck. Bless you, be well. Signed a bitch who just wants her box & was literally just asking.

My issue is the long line and the lack of available packing supplies inside. I wish they had an…read moreautomatic machine like some of the other post offices have. However, I gave this location 4 stars because the staff is so friendly, helpful, and professional. They do their job well and try to save you money by offering the cheapest shipping. They are quick and efficient - hopefully they hire more workers during the peak business hours because the line does take a while.

Never seems to get easier the line is always long since the cut backs. You would think they would…read morehave at least 2 people at the counter during lunch time when most people can get here BUT no they don't. Oh well I should look into on-line payment and then drop off my package during break.

I really appreciate how responsive and helpful the Kalaheo Post Office has been. I'm not a local…read moreand have needed to contact USPS remotely several times. After having difficulty reaching the Hanalei office despite several calls over multiple days, the Kalaheo office was kind enough to assist me. David, in particular, went above and beyond. Even though my issue wasn't something he would normally handle, he took the time to help and followed up with me personally to let me know he had been able to resolve a package issue. I really appreciated his extra effort and excellent customer service.

These are the most racist and generally rude workers I have ever seen. They all seem unhappy and…read moremean. They are short tempered been over minor mistakes. I know some of us HAVE to use this po... I just wanted to vent my frustration on how nasty and rude these pilau people were.

They do PASSPORTS here. Place is clean. Workers are friendly. Right next to the Farmers Market and…read moreFire station.

Easy access at Lihue post office. There's no lot parking but plenty of street parking. Staff…read morefriendly and helpful.

Came by to grab some stamps for our post cards…read more Good service, and employees were very patient to a guy who was angry because he wanted to cash a check for $900. They didn't have enough cash, and they tried to politely explain to him. Not sure why he was trying to cash a check, very strange. We left quickly because the guy was getting agitated by the min.

Everyone at that location has been very helpful and considerate of my situation and needs! My only…read morecomplaint is one that they have no control over and that is the cost of the rental boxes. The government needs to address that and understand we already pay considerably for the cost of stamps!

The absolute worst service provider I've ever been to. The employees are lazy, unknowledgeable,and…read moreoften rude. It's takes a lot to get me upset and they've gotten me there a lot of times.

I live in another town, and I sometimes hold my mail to be sent out until I get to this location…read more Why? because the aunty there (locals know her) is such a warm person to talk to and always helpful. If I had the powers to clone her and replace everyone that has to deal with customer services, she would be golden. She takes away any bad day, mahalos aunty! Such a gem in the NorthShore.

10/25/24 Dropping off postcards for friends…read more This little post office is located in Hanalei. For the "older" & wiser crowds lol, remember Puff the Magic Dragon by Peter, Paul, & Mary? The song was inspired by Hanalei. This P.O. Is tiny, as most of the ones I have visited on this island but it serves its purpose well. Staff are friendly & conversational, fairly efficient. The P.O. boxes are showing some wear & tear--what do you expect for this type of humid & salty environment? Parking is about 6 spots including disabled access. I wanted to buy different postcard stamps but the only available ones are the sailboats, they're out of the tropical fish- that would've been perfectly ideal. DaRn. Let's hope the postcards are delivered before to the addressees before we return the mainland. (Ha! Wishful thinking)

Just an update not posted on website…read more Saturday's hours 830am to 930am PICK UP ONLY Packages, certified mail and registered mail only