I've lived here for three years and I've never had anything but good experiences here. The staff is…read morecourteous and efficient. It would be nice if they were open later but that's true of a lot of things.

THIS POST OFFICE IS THE ABSOLUTE WORSE THE STAFF THAT IS THERE TODAY 3-27-2026 IS SO RUDE !!!! The…read moreone on the desk on the right hand side is rhe worse . I walked know and said good day and the whole interaction went down hill from there and I went in to pick up a certified letter that she didn't even check for she just said the truck isn't here , mind you the notice is from a day ago. At least try to. Heck to see if the letter is in the bin. Straight up nasty attitude!!!!

Very , very busy location with great staff Parking is ok,…read moreprivate lot The building is very old and outdated Love that the choice of music playing

The customer service was extremely good me and my girlfriend needed help with passport pictures and…read moreLaquavius helped us she was extremely kind and funny. Great experience 10/10

We all hate standing in line, low qualified stuff, and customer service etc. And you won't avoid it…read morehere by default, because these are normal practices of USPS projected from their ultra low cost (reads as "cheap") policies. Employment conditions, work conditions, lack of quality training and general abscence of motivation do not promise decent customer experience, that's simple and I wouldn't be a realist expecting any better. So, why 4 stars? Here is why: 1. Location. 5 minutes from downtown New Haven, easy access by car, free parking. Bad public transportation access. It brings 4/5 for location. 2. Space and design. Design is OK, USPS did a decent job with rebranding. Space is roomy and generally clean. Some parts are worn, but no ugliness or noticeable dirt. No comfort. Overall 3.5/5. 3. Quality of product/service. I had no problem with delivery or sending packages from here. International shipping with EMS works fine. Shipping supplies quality is really high. Domestic Priority delivery is very good. Speed of delivery could sometimes be better, but even in economy class It is just fine. Reliability of this office is good, but one I got an issue with recipients USPS PO (damaged pakage). Yet it wascovetedby insurance. My personal favourites are 24h machine and self-service kiosk, which saved me tons of day time on after hours drop-off. Overall 4/5 here. 4. Value. It is the cheapest shipping and post service in US for small and medium sized packages. I use other providers for heavy or bulky packages, because they are more convenient. 5 4.5/5 here. Custoner service. They do have all sorts of issues. However, simple kindness, politeness and clear requests preserve me from facing most of them. 3/5 Overall 4/5.

I go here purely for convenience as they are the only post office in the area open until 5:30 on…read moreweekdays. One star for that and another star for the spacious parking lot. The one postal worker, who is just downright rude, ruins it for any additional stars. She is dismissive, shouts instructions at those in line and has an overall unpleasant disposition. I'm not sure if she hates her job or has mental health issues, but her tone is uncalled for. Most customers stand in line looking shocked, petrified or about to cry because of the way she speaks.

This is my favorite branch! I have been using it for twenty-five years regardless of the town I…read morelived/live in. The service is outstanding continuously. The employees are timely, quick, accurate, amiable, cordial, knowledgeable, helpful. A special shout of excellence to those that have assisted me with such excellence numerous times: Mike, Jamie, Don, Sue, Phyllis, Crystal. It's also immaculate inside. And I have to add that the letter carriers also get this superlative feedback, such as Tony, Laura, and Louie.

I stopped at the post office today to mail a letter... I pulled in the the parking lot and drove…read morearound the building. There were speed bumps and stop signs in the parking lot and around the building. I then pulled up alongside the mailbox. Wow I missed the pick up by 5 minutes .., Oh Well

A very cool, old post office from the New Deal era…read more Staff are knowledgeable and easy to deal with. I mailed a pail to Maine and it was easy to do. I didn't know the post office could mail a pail. Ben, the manager is a total hunk. All the guys over at Camacho's love his beard.

Jan 14 2020 -- Oh, man I read the reviews and was loathe to cross the threshold into "the post…read moreoffice from hell," which is basically what most of the reviews say, but it was the closest and I was in a hurry. Good news! It was great! And the sweet man behind the counter could not have been more funny and helpful. It was a weird thing I had about mailing an important letter that HAS to be there at a certain time, but the arrival deadline is Federal a holiday, so how to do I plan around that .... etc. blah... He answered all my questions, was understanding and really was so funny and sweet. It was a weekday morning and I was ready to give the guy a hug by the time I left. Don't despair there is at least one sweetheart of a postal worker in this place.

Rude employees without patience to customers. Not recommend if there are other locationsread more

They do not do any kind of services here or sell anything. You can only get mail from a PO box.read more

post office boxes only! no stamps, no money orders, no stamped parcels over 12oz. they take…read moreparcels with preprinted barcoded postage.

Everyone was very polite and when the young man in the back heard I had a 90 pound package to…read morereturn he did not hesitate and went right to my card and brought it in to UPS He was a lifesaver The young lady that helped at the desk was efficient helpful and kind Best service ever

If I could give negative stars I would. Tracking says in north haven ct since 7/9!…read moreNobody knows anything...you can't get anyone on phone except from India..will NEVER use upshit again