Not an open customer service place, just a distribution center, not open to public Company should…read moreupdate the posting

They no longer have a walk-in customer service area. I was unable to find out what happened to a…read morepackage they supposedly delivered to me. Couldn't get a live person on the phone or here at the location. Doesn't make sense that they eliminated the walk in customer service area. Very disappointed customer here

Location is great. They have the bare necessities. Their model is to clearly push people on line…read more I appreciate the very few people who work there. Terrific customer service at the print shop - Brian is the best. Check out staffing (not the people, but the availability of them) and line to return Amazon packages is literally embarrassing. Don't know if it's under staffed to "manage hours" by corporate or call outs/no-shows from staff. Consistently abysmal.

Always helpful staff even when very busy they know the business. Great visits and great prices…read more Mostly I return my Amazon stuff and it always goes very smoothly. Thank you

Drivers leaving packages in piles of snow. How idiotic can they be. I got notification my packaged…read morewas delivered at a gated driveway . I do not live where there is a gated driveway. The a** dumped it in the snow. I never got the package. They need to fire the driver who was delivering packages in the Old Waterbury Rd area of Southbury on 1/30/26 . As he is clearly dumb af !! Lazy driver didn't wan't to drive down the driveway to the unit. Do better !

12.30.23 I was at this FedEx location this past week when I…read morewas in the area. I was meeting up with some friends & afterwards I remembered I had to send a package out due within 2 days. I wish I got his name but unfortunately I didn't. This guy was so helpful & over accommodating it was incredible. My package had a P.O. Box address and Fed Ex doesn't deliver to P.O. Boxes. He started trying to help me out. He googled the business to try and get a street address but it listed several with all different suites. I can't say enough about this guy and how stellar his customer service was and is. He's a little older with glasses. He is outstanding. The value for me with them is better than the ups shipping. All in all I want able to ship out the package at that moment but regardless, their ownership of helpfulness was beyond what I've experienced in the past. Their prices are better overall than the other shipping company.

My items from this store are constantly being delivered to a different address . Conveniently…read morethere's no photo of the delivery and I haven't received it . Called the company and said to call you ups, called ups and they say to call the company . Extremely frustrated with this store explanation! ​

It's not often that I have to come here , but when I do my experience is decent. This last time…read moreexperience was beyond exceptional. I requested my package to be left at the location due to an address mix up. When I got there they couldn't locate my package although it stated it was there . Star who was working that day really went above and beyond for me to make sure I was able to get my package. It took a while , I left and came back when she finally called me to tell me she located it. Not once did she get snobby with me , her efforts truly were appreciated. Not often you have an employee that shows eliteness, and patience. Kudos to her !

While I have always had good service at the Watertown, CT post office, I have had some problems…read moretrying to call the postal employees there. No one ever answers the phone! I wanted to ask them to hold my mail for me, because my mailbox was crushed by a falling tree during the last storm. I am having a mobility problem, and was hoping I didn't have to go into the post office myself. Guess I have to now.

Mike at the Watertown,CT Post office is a remarkable employee…read more He was so kind & willing to help me "refuse delivery" a package without hesitation. Mike was also very patient with me while answering all my ignorant questions about how to "refuse delivery" on a package. After assuring me he did everything at his end to refuse the shipment, he had the courtesy & went the extra mile to call me to confirm the package was refused at the post office & returned to the sender. THANK YOU, MIKE!

Very professional, punctual, and gets the job done! Can…read morealways count on them on any delivery we need. Never had a issue and will continue to use.

From the owner: We are a same day small package pickup and delivery serviceread more

Ship Caribbean is one of THE BEST shipping companies I have used. Very fast and efficient. The…read morecustomer service was great from beginning to end. They made sure my barrel was picked up and delivered in time. The processing was very seamless. I highly recommend shipping with Ship Caribbean! You will not be disappointed!

I rarely use shipping services but I agreed to help out a family member. Ship Caribbean was…read morereferred to me by a friend and I'm am beyond pleased. I decided to drop off my items to be shipped, and I'm glad that I did. The staff were very friendly and walked me through the process. My cousin received their things in a timely manner and intact. I would definitely recommend Ship Caribbean.

Highly recommend this shop. Fine work and reasonably priced. And owner is a very nice person. She…read morerecovered my 4 kitchen contemporary chairs that other shops didn't want to bother with because it was a difficult job and they came out perfect.

Roska is a very nice person who does amazing work at very reasonable rates. She did 6 chair pads…read moreand two chairs for us. She is an hour drive from our house but I wouldn't go anywhere else for reupholstery services.

I want to start off by saying that I understand the world is in turmoil right now, and that…read moredeliveries can get delayed, but this lousy, pathetic post office cannot hide behind that excuse for what they do. I registered for something called 'Informed Delivery Updates' at the USPS web site, which I receive via e-mail. I am notified of the pieces of mail, and the packages/parcels that are to be delivered on a particular day. I receive a lot of packages, and I've had some go missing in the past so registering for the updates provides me current delivery statuses - or so I thought. In the recent past, and TWICE just this past week, I checked the status of my package deliveries using the tracking numbers provided in the updates, and in ALL of those instances, the mail carrier indicated that the packages/parcels were delivered to my mail box or my front porch, and they were not. Here are a few examples of their outright lies: On June 17, the delivery status of my parcel said, "Delivered, In/At Mailbox" with a time stamp of delivery at 6:49 PM. However, when I checked my mailbox, it was not there. I called the post office the next day, and was told they did not know why the status said delivered because it was at another local post office site. They also didn't know why it was at the other location. The package was not delivered until the afternoon of June 18. On June 20, the tracking for my parcel said, "Delivered, Front Door/Porch" with a time stamp of 11:42 AM. The parcel was NOT on the porch or at the front door or left in the mailbox. I called the post office again, and I was told it showed it was delivered, and that they didn't have any more information, that they would have to check into it. I immediately contacted the vendor, telling them I did not get the package, and that it was missing. The vendor, and I spent quite a bit of time looked further into the matter, only to find out that the package had not been delivered at all, and that the status on the vendor site states that as of 12:00 AM on June 20, it is "InTransit/Arriving Late". Another fine example of their "exemplary" service was in late March. The mail carrier had just put the mail in my mailbox, and I stepped outside on my porch to retrieve it. He saw me doing it. The mail truck was parked in front of my house. When I went to open the mailbox, there was a pre-printed sticky note on it saying, "Sorry we missed you." The note stated the mail carrier tried to deliver a package, but no one was available to receive it, and that delivery would be re-attempted on another day. I immediately called the post office. The carrier was told to return that evening to make the delivery he should have when I saw him. THIS IS TOTALLY UNACCEPTABLE, AND COMPLETELY OUTRAGEOUS!!! I could accept one occurrence of this as a mistake, but when it happens more than once, and multiple times in one week, then it's blatant disregard, and outright lying. I've gone through great trouble, looking for my items, and contacting vendors, only to find out the packages were not delivered at all. This is disgusting, and reprehensible! I'm going to explore what constitutes fraud, and see if there is something else I can do about this. It has to stop. This post office is a disgrace, and a despicable example of customer service. It is unfortunate that they think nothing about doing an upstanding job. They give the postal service a bad name. Beware! Just know that if you have the terrible misfortune of having your mail, and packages delivered by this location, you will not receive everything without having to hunt it down yourself. Good luck!

Although they are very nice, what a mess!!!! The line is always ridiculous and parking is just as…read morebad.....Wish they could speed up the process a bit.