US Post Office

(4 reviews)

cute office, very helpful associates, very knowledgeable, and they are there to help us customers.read more

They are always very helpful. They are very knowledgeable about where things are going and what…read morethey cost. I really appreciate them and happy that they're there to go to.

US Post Office

I needed to access my on-line banking to complete a payment. The reception in the area is very poor…read morefor mobile devices. The post master let me go into the office and use the office computer to access my online banking there. I was surprised. They also helped me find the correct box I needed to fit my item snuggly and offered free air cushions to make sure item did not slide around in the box. Transaction completed with no issues. Brian Ghilliotti

US Post Office

2.2

(10 reviews)

I posted the following a year ago (2025) on Google Reviews but we're having a new issue with our…read moremail not being delivered the last 3 days this week. Yes, there was a storm but I'm still getting my Informed Delivery emails saying I should've gotten mail on Wed & Thur and again today Fri. I shoveled a nice foot wide area (all I could do with the snow left by the plow) and all he had to do was take 1-2 steps from his truck. I was able to make it even wider but still no mail last night and nothing when I checked this morning. Called them but as usual, nobody answers and the system hangs up on you after so many rings. I filed a complaint online just now about my missing mail. We shall see but I'm not optimistic. Onto my review on Google Review from a year ago: Worst Postal Delivery people ever!!! I'm staying in Meriden right now and I've never ever experienced these issues living in Wallingford and they ALWAYS answer the phone in Wallingford (born/raised/lived)! The postal person has his music cranked daily so I know when he's coming down our dead end road. Does he bother to leave the mail that was scanned & emailed to me via Informed Delivery? NO Does he bother to pick up the mail from the mailbox when the flag is up? ONLY if he has mail to deliver to us that day, otherwise it'll stay in there until I bring it back inside & try again the next day! Does he scan the Tracking Code for our packages so Amazon, eBay,etc as well as myself will know it's been delivered (I always request a text alert via USPS)? A HUGE NO! I've complained via USPS website since they NEVER answer their phone and the response I got from Johnette Crawford (Supervisor Customer Services) saying she's sorry I'm not having a "positive" experience with my delivery. Gee, ya think?! Then Johnette went on to say that the mail is scanned at a Distribution Center so I "may not" get the mail shown in my Informed Delivery emails that same day. WTH? I always got my mail that was scanned that same day in Wallyworld! So that's a load of garbage (being PG13 here). The issues continue daily. Today, I met him at the mailbox. I stood right next to the mailbox and he was about to put our mail (shocked we got it!) into the mailbox when I said "I'm standing right here, you can hand it to me" which he did without looking even looking at me. I then said " Could you please keep the music down when you're delivering mail? I know when you're delivering mail cuz your music is so loud". I was nice as I waiting to gage his reaction so I could also discuss our delivery issues, etc. He freaking drove away! About 10 feet away he yelled something out like "call in a complaint" so I yelled back "Have a nice day!". He proceeded to really crank the music up when he got to my neighbor's house next door. Very mature! And he has to be about 40-50 so close to my age. Dude! If you don't like your job or realize that WE actually would like our mail delivered, mail in the mailbox picked up and scan the freaking Tracking Code for packages, then QUIT! AND while you're at it, keep the stoopid music down! Obviously, with so many complaints here and other USPS reviews I've now seen elsewhere, there's been serious issues with the Meriden PO, their employees at the office and their drivers! Why isn't SOMETHING being done to fix these issues! I'm happy and sad that others have to deal with this cr*p every day like us. Should feel better that we're not alone but sadly it's still not comforting. Final issue (hopefully), it'd be nice to have it delivered around the same time each day. He ranges delivery from 3-9 but mostly 7-9. There have been a few days lately when we've gotten about 5 and yup, I only knew it was delivered "early" cuz of his freaking music being cranked! STOP THIS INSANITY, seriously!!! AND ANSWER THE FREAKING PHONE!!!!!

So I went about two weeks ago to get my passport it was quick (they took us before the designated…read moretime slot). This time my mom went to get my passport. The person that does the passports wasn't even there until after the appointment started.

US Post Office

2.4

(25 reviews)

Clean and staff helpful, lobby well lit I felt like I was in…read morethe sixties and I needed to get my platforms and bell bottoms out. Definitely could use some paint and new lighting. 3 stars for decor

If I could rate this post office a "negative" 5 stars, I would!! The most "inept and incompetent"…read morepost office I have ever encountered!! If you want to ever receive your mail, don't expect to receive it here!! From the managerial staff, all the way down to the letter carriers....(mine was great, until he decided to go on multiple vacations and had others "try" and deliver my mail) I've had to pick up my mail at neighbors locations, they've cancelled my mail and had it forwarded to my neighbors new location in another state, they always tell us our "address doesn't exist" and send back packages, they've lost our mail for 2 weeks, somewhere in the post office....,they said a package was sent to Philly Pa. but it wasn't because the package didn't even belong to me!!...they tried putting the blame on Amazon, funny..., I know, these are only "some" of my experiences here!!! ....If you think of doing business here, Quick...Run away!!!! You'll thank me later

US Post Office

2.6

(7 reviews)

Quick N and Out. Depending on what your shipping out. Everyone always seems to be in good spirits.read more

I needed a new lock in the mailbox unit for our complex. My mailman told me I had to go to Main,…read moreand they would send someone out to swap it. I went down and filled out a quick form, paid $28.00, and left. Not 30 mins later I got a call and the gentleman said, Hi, I just replaced your lock and have your new keys. I am in front of your unit, if you want to receive them. Literally, my head almost blew up! It was done in less than 1 hr of me filling out that form. Well done guys.

US Post Office

Bruce is an exceptional ! He is helpful, patient, kind and works very hard. I will go out of my…read moreway to be sure to go to this post office.

US Post Office

Came here because my local USPS was mobbed! Sal was very friendly & helped me choose the best…read moreoption to ship my documents. He was very knowledgeable & didn't try to up sell me on any services that I didn't need. He was very patient & allowed me to pick the perfect "cute stamps" I was looking for too! I appreciated his honesty & great service. This branch was clean, practicing social distancing & everybody was wearing masks. It was a great experience & I wanted to let them know I appreciate all their hard work during these difficult times out there.

I go out of my way to go to this post office for service. The women at 5he counter go out of their…read morewas to explain the many services available from the USPS. There is always a smile on their face and a pleasant greeting to their customers.

We Pack & Ship

They helped with an easy & light load to CO and helped me figure out a different option for a heavy…read moreceramic piece. The were professional, helpful, and gracious even with the long line that was pretty much there the whole time I was there. Thank you!

I wish I had more treasured treasured items ship to from Connecticut -- because of our experience…read morewith We Pack & Ship. I think they could pack eggs and have them show up unbroken 3,000 miles later. They partner with Yellow Freight which brings the cost to half of what other shippers charge (who use various mail services). When Yellow Freight forgot to scan the four handmade box crates in Chicago (apparently quite unusual) and we weren't sure where they were, Scott offered to call Yellow Freight and described the crates so that could be more easily found. Everything arrived in perfect order and the boxes & inserts that Scott made were amazing. This is a family business, run by Scott and his wife, and they care about what they do. It shows.

Plumbums

4.6

(32 reviews)

Showed up on time, charged a fair price, fixed everything that needed to be fixed the first time…read more Great people!

Our first experience with Plumbums was excellent - we had an emergency issue, Jim was able to come…read moreout within an hour or two and get it fixed, and he was on his way. When our pipes froze during the big storm this January (thankfully, without water in them), we decided to hire Plumbums again. That didn't go as well. Quality of work: The fixes Jim suggested (a series of individual junction fixes) seemed reasonable for the repairs needed, but in some cases replacing whole sections would have been more time- and cost-efficient (according to other plumbers we've had in our home who have seen the work done). And we needed four return visits within our first three days living in the house to address issues that had not been resolved or that popped up as soon as we turned systems on. One problem (heat running constantly on our first floor, making the house over 80 degrees in the winter) was unresolved until I researched possible causes myself and communicated that to Jim, who sent out one of his guys to implement the fix. Professionalism: We were frustrated by the lack of care shown toward our property. Jim's guys left plumbing debris (not just the stuff our homeowner's insurance requested, but just straight-up trash), food trash, and drywall dust in our basement and living areas. This means that the first thing we had to do after driving 3,200 miles to move in was clean up after them. Drywall was removed roughly in several locations, and although patching was not included in the estimate, the cuts themselves appeared unnecessarily sloppy (and our new plumber neatly cuts and replaces drywall as a matter of course, leaving the mudding to us, which is fine). Plumbums did work well with our insurance company to get our claim handled, and ultimately we have working plumbing. But our experience wasn't great.

TJB-INC Landscape and Drainage Contractor

4.7

(32 reviews)

These guys are our go-to, ever-reliable pond guys. They clean it, they maintain it ( not much is…read moreneeded) and they are wonderfully responsive when a small crisis occurs . We feel lucky to have found them and after 14 years, we know our pond is in good hands!

Am a happy customer. The pond was originally built by Ted over 20 years ago. I have been cleaning…read moreit myself for years, but as time went by, sludgy dirt built up at the bottom I didn't know how to get rid of, a few rocks fell off the edge, I could not keep up with the work by myself, therefore, asked Ted for rescue operations. Ted's crew showed up, repairing and restoring my old pond. The crew were professional and courteous, and cleaned up mess before they left. The pond looks brand new now. Thank you! One drawback: You need to leave quite a few messages and emails until Ted responds. Don't give up...

Roto-Rooter Plumbing & Water Cleanup

3.2

(40 reviews)

I was able to make an appointment online and they had so many available times which allowed me to…read moreget someone to come out just a few hours from when I noticed the clogged pipe. They have short 2 hour windows for appointments which is great that I didn't have a 4+ hour window of time I needed to wait for them to come. The gentlemen, Mike and Andre, that cleaned a clogged pipe we had with a giant snake, were really pleasant, kept everything clean and kept me informed about what their doing and what their recommendations were. Once they finished the work, I had another gentlemen come, Justin, who was an inspector and checked that the pipes we have are still good and there aren't any additional issues I should worry about. He too was really kind and allowed me to view exactly what he was seeing and walked me through the process. It was also nice that none of them tried to upsell me on additonal services or add ons. This inspector service was recommended to me and was free of charge. The snake drain cleaning was their most basic service for what I needed and was $700. I didn't do much shopping around so I don't know how their rate compares to others. Overall, I had a really good experience with them and would recommend it especially if you have urgent plumbing needs.

Franklin was wonderful. very honest and willing to show me exactly what was going on and what was…read moreneeded go fix the problem.

Frank the Tank’s Plumbing

4.9

(8 reviews)

Had a potential gas leak when we switched on our furnace for the first time. Our house is over 100…read moreyears old so nothing seems to be a simple fix. My husband needed help and wasn't comfortable taking it on himself. With the cold weather wave it was hard to get a call back from anyone! Frank called us back and came over within 24 hours to check out the situation. He assured us we were safe but also prioritized the project due to my concerns for safety. Work was quick, cleaned up after and he was great to be around. I would 100% call him again for any plumbing needs! He just started his own business so his availability is awesome right now which honestly really helped!

Frank the Tank's was quick to return phone calls, on time, and well-priced service for quality…read moreinstallation done on a new hot water heater that was purchased at the Home Depot. A++experience! **Highly recommended**

Bear Rock Landscaping

Joel and his team are great. We just moved recently and we're looking for someone reliable to mow…read morethe lawn for us. Also wanted to do a big cleanup because the house was sitting a couple of years and everything is wild and overgrown mixed with a lot of dead. They are doing a great job. Thank you for taking care of our property.

From the owner: Bear Rock Landscaping Provides Landscaping, Lawn Maintenance, Excavation, Tree Removal, Hardscaping…read moreand Stump Removal Services to the Durham, CT area.

The Dirt Guy

Great communication and delivery. Was able to deliver my mulch in a tight area. Quality product…read more Super friendly to work with!

Torrison Stone & Garden

3.1

(19 reviews)

Torrison is as good as it gets! We live in a clearing in the woods, where we have a variety of…read moreperennials, shrubs and trees. Ten years ago they put a lovely patio, wall and walkways; now, they refurbished the gardens into a little paradise (especially for bees, birds and butterflies). Torrison has provides great ongoing landscaping services, and we look forward to having them expand the patio and put in a fire pit next month. The staff is well organized, thorough and very precise!

Let me start by saying that the only reason that they even get a single star is because the end…read moreproduct that I asked for turned out to be a nice addition to my property. With that said, the rest of this review will be largely negative for a variety of reasons that I will describe below. Let's get the positives out of the way. The person who took the initial measurements of the property was personable and professional. In addition, as mentioned above, the actual outcome (a walkway) ended up being pretty nice. Now for the negatives, which make up the majority of my experience with this company. 1) scheduling: when I made the decision to go with them, I asked them when the work would be started. Their response - call us back in 3 weeks or so and we'll see if you're on the calendar yet... What good looks like to me is that they tell me a target, and then get in touch with me regularly as we get closer to the date. In addition, even though they eventually told me the date, they showed up unannounced two weeks early (no joke - they just showed up, assuming it was ok to get started...). To add to that, they didn't finish the first day, and said they'd be back the next day. Well, they didn't show up, so I had to call the office...again... They ended up coming the following day. 2) the job site: there are too many problems to list here, but I'll do my best. First, they dug up a bunch of dirt for the walkway, and they just threw it on the grass surrounding the area. So much that I had to replant grass seed in the area. Second, for a company with "garden" in their name, they sure do seem clueless in terms of how to work a garden. Specifically, they dug up parts of our garden, and, instead of putting it back, they just placed the dug-up plants on top of the dirt (vs. replanting them). In addition, they tossed a bunch of dirt on top of the newly mulched garden area... Third, when digging, they cut an exposed root to a tree in the yard. I guess we'll see in about 7-9 months if the tree survived... Finally, they went in my fenced-in back yard for some reason. Well, instead of closing the gate when they left, they left it wide open, which would be fine if I didn't have kids and several animals who roam the backyard... 3) communication: last but not least, their communication was quite subpar. Aside from the scheduling mishaps, they were unresponsive to email, and messed up my final invoice (added a line item for a $750 project they didn't do...). Overall, this was a poor experience. I would strongly recommend against anyone doing business with this company. Keep looking - you can thank me later.

Arrigoni Plumbing

4.4

(7 reviews)

Matt responded to my description on Yelp and looked at photos of a valve that was no longer up to…read morecode and a broken kitchen faucet. He was responsive to my inquiries and came to do the work within a reasonable period of time. Arrigoni's charge for the work was both reasonable and below the quote that had been given to us. Matt was efficient and thorough.

Poured a concrete pad in my backyard for a court. It looks amazing. They did it flawlessly, its…read morebeen a few years and its still in great condition. Whenever my home needs repairs related to construction or plumbing, I give them a call first. Highly recommend. https://www.arrigoniplumbing.com/home

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Blonde O.

6 years ago

No one's there. Closes with no notice sat in the parking lot for 1 hour NO ONE showed up 3:00 in the afternoon one day The phone is set to fax only They never answer the phone. New Manager is unfriendly , not helpful at all Place needs to be updated very depressing inside, sometimes dirty. We need new management HELP we need to mail packages read more

Liz G.

5 years ago

Extremely helpful, clean, nice selection of greeting cards and packaging materials. Staff is eager to consult on best solution for postal needs, will hold mail for extended vacations and easily receive/ship large items. Old-fashioned PO boxes, reliable curbside mailbox pick up 2x/day. Easy access, right across from the library. read more

US Post Office - postoffices - Updated August 2026

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US Post Office

3.4

(9 reviews)

Post offices are usually a bit of a hassle but every time I have been here the staff is friendly…read moreand service are prompt. It's always nice and clean . I had a package mishap once and they were able to answer my questions promptly and locate my package within a day. Definitely a post office worth going to.

Love this post office branch. What I don't love is that the apartment building across the street…read moreuses the post office parking lot as their own for overnight parking. They have plenty of their own parking. I was there during the snow storm and I go every morning to post office to pick up mail. The people from across the street left their car and truck in the handicapped parking spaces! The white truck is parked in the parking lot every morning! I almost fell trying to get around these cars to use the ramp as it was very icy! Someone needs to get ticketed for parking there! The post office lobby for picking up mail never closes so these people should be ticketed for parking on private property and hindering those that need the handicap spaces!

US Post Office

3.0

Competent, friendly and helpful people work at this post office! it is always a pleasure to go…read moreinto the Marlborough post office!

Never ever will I use Marlborough PO again. People are so cranky and useless. Thankfully I can go…read moreto East Hampton, Colchester, Glastonbury, Columbia or Hebron.

US Post Office

3.7

(3 reviews)

I arrived at 12:28 pm to drop of prepaid packages and the employee told me they were already…read moreclosed, that they couldn't take the packages, and asked two other customers already in the building to leave without being served. This post office is horrendous. This is not the first time hours of operation were an issue. They often post a sign that they are closed during normal hours of operation. I will be reporting this to the postmaster as well.

Basic post office. Employees are nice and helpful. Wasn't sure about how I wanted my package sent,…read morethe associate gave me a few size, priority and pricing options

US Post Office

3.7

(3 reviews)

I had a concern about Priority Mail. I contacted the Westbrook Post Office and the level of…read moreProfessionalism and Follow Up was amazing. The Staff at this location tracked down the Mail & it was delivered within a few hours. Thank you so much, the USPS is blessed to have such dedicated Employees.

This is the second time this month that my mail was not delivered.Several important items.What is…read moretheir problem?

US Post Office

3.0

(6 reviews)

Staff was very helpful in getting us the right mailing procedure for an international letter. Saved…read moreus a lot of money by showing us the different ways to mail seemed to all take the same amount of time.

Very nice post office. They really fixed this one up. Good…read moreservice with a friendly staff.

US Post Office

US Post Office

Bruce is an exceptional ! He is helpful, patient, kind and works very hard. I will go out of my…read moreway to be sure to go to this post office.

US Post Office

3.8

(5 reviews)

Best PO! Wonderful employees- Superstars Ashley & Major especially- who really hustle to keep lines…read moremoving, and are delightful in the process; even in very busy days before Christmas & Holidays! Customers here share, due to the sheer hard graft, & personal kindness of employees, a happy camaraderie. Love this PO. Great Team!

I went here this morning to buy stamps ...they opened right on time which is good because I did not…read morewant to be late for work. The woman behind the counter was very friendly and had a nice smile. I have used this post office many times for their outside mailbox but this was the first time I went inside.

Pak-It of Southeastern Ct, LLC

3.1

(8 reviews)

Well I had an interesting situation. I am in California and I wanted a set of very expensive wheels…read morefrom CT. The seller didn't want to be bothered with the normal shipping duties, but I really really wanted this set of wheels so I called Glen at Pak-It. I just gave him my Fedex account number and had the seller drop the wheels off. Glen took care of the rest!!! The wheels arrived two in each box with cardboard in between just like I requested. Everything went smooth and I only wish he was here in California so I didn't have to go through my normal shipper. Anyway Glen is a great guy and it's hard to find people these days that care about the stuff you are shipping as much as you do. Thanks Glen!

Pak-It in Old Saybrook, CT is the most professionally managed shipping company on the Eastern…read moreShoreline. I've shipped multiple pieces of expensive fine art all over the US always with satisfied recipients. Thank you manager Glen Anderson for the care and attention you devote to each shipment regardless of size, value or fees.

US Post Office

4.0