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    US Post Office

    5.0 (4 reviews)
    Closed 8:30 am - 4:30 pm

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    5 months ago

    cute office, very helpful associates, very knowledgeable, and they are there to help us customers.

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    1 year ago

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    1 year ago

    Very responsive, personable post office that genuinely wants to help consumers. A rare find today. A USPS that actually answers its phone!

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    5 years ago

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    US Post Office - Waiting for passport

    US Post Office

    (25 reviews)

    If I could rate this post office a "negative" 5 stars, I would!! The most "inept and incompetent"…read morepost office I have ever encountered!! If you want to ever receive your mail, don't expect to receive it here!! From the managerial staff, all the way down to the letter carriers....(mine was great, until he decided to go on multiple vacations and had others "try" and deliver my mail) I've had to pick up my mail at neighbors locations, they've cancelled my mail and had it forwarded to my neighbors new location in another state, they always tell us our "address doesn't exist" and send back packages, they've lost our mail for 2 weeks, somewhere in the post office....,they said a package was sent to Philly Pa. but it wasn't because the package didn't even belong to me!!...they tried putting the blame on Amazon, funny..., I know, these are only "some" of my experiences here!!! ....If you think of doing business here, Quick...Run away!!!! You'll thank me later

    The postal service continues to have trouble delivering my mail despite my living at the same…read moreaddress for more than 30 years. Often when the regular mail carrier is on vacation we receive no mail , or the mail is delivered to the same house number on Rising Trail Drive, Middletown, CT when we live on Rising Trail Court, Middletown, CT. On a regular basis our mail is delivered to Rising Trail Drive. Today, at work, my employer brought mail sent to me by them and the mail had a Return to Sender label on it that said I moved and left no forwarding address!!! This incompetence has to stop!! We are paying more for postal services but getting worse services.

    US Post Office - Pic of the shoveled area to the mailbox last night (1/29/26 @ 6:30pm) when I had hoped to finally get my delivered but wasn't yet again.

    US Post Office

    (10 reviews)

    So I went about two weeks ago to get my passport it was quick (they took us before the designated…read moretime slot). This time my mom went to get my passport. The person that does the passports wasn't even there until after the appointment started.

    I posted the following a year ago (2025) on Google Reviews but we're having a new issue with our…read moremail not being delivered the last 3 days this week. Yes, there was a storm but I'm still getting my Informed Delivery emails saying I should've gotten mail on Wed & Thur and again today Fri. I shoveled a nice foot wide area (all I could do with the snow left by the plow) and all he had to do was take 1-2 steps from his truck. I was able to make it even wider but still no mail last night and nothing when I checked this morning. Called them but as usual, nobody answers and the system hangs up on you after so many rings. I filed a complaint online just now about my missing mail. We shall see but I'm not optimistic. Onto my review on Google Review from a year ago: Worst Postal Delivery people ever!!! I'm staying in Meriden right now and I've never ever experienced these issues living in Wallingford and they ALWAYS answer the phone in Wallingford (born/raised/lived)! The postal person has his music cranked daily so I know when he's coming down our dead end road. Does he bother to leave the mail that was scanned & emailed to me via Informed Delivery? NO Does he bother to pick up the mail from the mailbox when the flag is up? ONLY if he has mail to deliver to us that day, otherwise it'll stay in there until I bring it back inside & try again the next day! Does he scan the Tracking Code for our packages so Amazon, eBay,etc as well as myself will know it's been delivered (I always request a text alert via USPS)? A HUGE NO! I've complained via USPS website since they NEVER answer their phone and the response I got from Johnette Crawford (Supervisor Customer Services) saying she's sorry I'm not having a "positive" experience with my delivery. Gee, ya think?! Then Johnette went on to say that the mail is scanned at a Distribution Center so I "may not" get the mail shown in my Informed Delivery emails that same day. WTH? I always got my mail that was scanned that same day in Wallyworld! So that's a load of garbage (being PG13 here). The issues continue daily. Today, I met him at the mailbox. I stood right next to the mailbox and he was about to put our mail (shocked we got it!) into the mailbox when I said "I'm standing right here, you can hand it to me" which he did without looking even looking at me. I then said " Could you please keep the music down when you're delivering mail? I know when you're delivering mail cuz your music is so loud". I was nice as I waiting to gage his reaction so I could also discuss our delivery issues, etc. He freaking drove away! About 10 feet away he yelled something out like "call in a complaint" so I yelled back "Have a nice day!". He proceeded to really crank the music up when he got to my neighbor's house next door. Very mature! And he has to be about 40-50 so close to my age. Dude! If you don't like your job or realize that WE actually would like our mail delivered, mail in the mailbox picked up and scan the freaking Tracking Code for packages, then QUIT! AND while you're at it, keep the stoopid music down! Obviously, with so many complaints here and other USPS reviews I've now seen elsewhere, there's been serious issues with the Meriden PO, their employees at the office and their drivers! Why isn't SOMETHING being done to fix these issues! I'm happy and sad that others have to deal with this cr*p every day like us. Should feel better that we're not alone but sadly it's still not comforting. Final issue (hopefully), it'd be nice to have it delivered around the same time each day. He ranges delivery from 3-9 but mostly 7-9. There have been a few days lately when we've gotten about 5 and yup, I only knew it was delivered "early" cuz of his freaking music being cranked! STOP THIS INSANITY, seriously!!! AND ANSWER THE FREAKING PHONE!!!!!

    US Post Office - postoffices - Updated May 2026

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