Very disappointing. They gave notice of not renewing our mailbox because of disrespecting their…read morestaff. It was the complete opposite - their staff showed disrespect and in front of customers. They lost a 3rd package and their response was, "What do you want from me? Do you want to look for yourself?" When my wife went back to address the issue with the manger, she starts accusing me of cursing and raising my voice. All I did was ask - not that the employee take responsibility, but that the store takes responsibility. This was received as being ridiculous. While I don't like reading a notice that does not state the truth, our leaving was inevitable. Too many instances of poor management.

I use the UPS Store as my go to for returns to Amazon and other online shops. I have never run into…read moreany issues with my returns, the staff has been great each time, 99.9% of the time the person has been very friendly :) Definitely my go to for dependable shipping. Much quicker than waiting in line at the USPS office.

I use this store quite often and am extremely satisfied with the nice, friendly and very…read moreprofessional service by all of the representatives. Their services is actually superior and they go about e and beyond the call of duty.

My mother passed and I had to ship paintings, china, crystal, sculptures, etc cross country. I was…read morea wreck and very worried about all the items. Brian was really reassuring. He kept me updated on the progress of wrapping and shipping. Thank you Brian and team.

Had a great experience the other day at Rocky Hill post office. We went there to apply for…read morepassports. Asia (I apologize if I didn't get her name right) was extremely helpful and friendly to us. Plus, she had a lot of patience with us as we were rather confused with the process -which I much appreciated. I highly recommend Rocky Hill Post Office. 5 stars!

Recently, I have had two bad experiences. One package came and they did not give it to me, they…read moresent it back to sender (2023). In 2021, a priority package was sent to me, and they couldn't find it for a week. It was delayed and lost by the people working there. This place is insane. It is the ANTI-Post office !

Steve ran in to this PO while we were on a day trip to buy a padded envelope to mail a car radio…read morecover to his brother. Padded bag selection was slim...he had to send one with valentine's day hearts. HA! Other than that, efficient service. Nice people.

I love this post office. It's small and super efficient. The people who work here are particularly…read morenice, even when the lines are on the longer side. Short hours on Saturdays, so be sure to get in before noon.

I went here to mail a large, heavy package from CT to FL. I was anticipating the cost to be around…read more$150 so I was pleasantly surprised when it ended up at $95 including insurance. The gentleman who assisted me was incredibly friendly and helpful, and it was a genuinely enjoyable human encounter in a retail establishment, which sadly isn't always the case these days. I appreciated the good vibes and positive experience, and am elated that my fragile and invaluable (my original artwork) package made it safely to its destination. Great experience, would recommend to others, and will definitely be shipping my future orders from here.

Maybe it's because I live in a smaller town now, but every time I leave this UPS store, I am always…read morein a better mood than when I entered it. The people here are super helpful and are willing to brainstorm ways to ship your items quickly and cheaply. I appreciate the help and service!

Went for a quote on 250 booklets and flyers and received a very annoying response. Just go to FedEx…read morefor great service!

Closed, would of been nice to know that before driving an hour to get here, worst location in the…read morestate

I've been to this location several times and I've always had a great experience. I too agree that…read morethe rating here on Yelp is very unfair. Today I had to return a very heavy air conditioner to Amazon and walked in and asked if they could help me get it out of the car. There was zero hesitation and the person I was speaking to ran for the hand truck and lifted the AC out of the back of the car. It may not sound like much but with customer service I feel at an all time low, I really appreciated this assistance. Once we got back inside the rest of the transaction took about a minute. Like I said, every interaction I've had there has been top notch.

I needed to have some documents notarized the other day and when we arrived there was a sign…read morestating appointments recommended. We did not have an appointment but Alex, who I assume was the manager was extremely accommodating. Another gentleman working was having trouble completing a procedure he had never done before and she was trying to coach him as well as help us all while the store kept getting busier and busier. I would just like to thank her and tell her we appreciated getting our documents notarized!

With self-service copier options on the decline, I found myself at FedEx, having previously only…read morebeen here for shipping needs. After fumbling a bit with dubious consternation in front of the copier, I gladly accepted help from an employee, who asked me exactly what I needed and seemed to be quite knowledgeable. I was very quickly out the door with copies in hand, my only negative experience being that it's apparently debit/credit only and my card had a $10 hold for a few days on what turned out to be a $3 copy job.

Very fast and friendly service! I had to inquire about printing and get a couple quotes. Very good…read morevalue! So much better than Staples.

cute office, very helpful associates, very knowledgeable, and they are there to help us customers.read more

They are always very helpful. They are very knowledgeable about where things are going and what…read morethey cost. I really appreciate them and happy that they're there to go to.