Drivers lost my package, couldn't retrieve it, and then told me I got to file claims and refunds…read morewith out assistance and maybe I will get refund. Claims do not work on mobile device(error code) so the local post office said go to a library or use somebody else computer. Customer support and technical support are useless. They will keep redirecting you until the automated machine times out and hangs up on you. Never ordering an item going through USPS ever again. UPS and Amazon are both better choices for CT.

Do the employees not comprehend delivery instructions when you're trying to protect your mail from…read morepackage thieves? DO BETTER OR FIND ANOTHER JOB.

Excellent never have a problem with the way they work good staff n clean and respectful polite .read more

Rude employees without patience to customers. Not recommend if there are other locationsread more

Best PO! Wonderful employees- Superstars Ashley & Major especially- who really hustle to keep lines…read moremoving, and are delightful in the process; even in very busy days before Christmas & Holidays! Customers here share, due to the sheer hard graft, & personal kindness of employees, a happy camaraderie. Love this PO. Great Team!

I went here this morning to buy stamps ...they opened right on time which is good because I did not…read morewant to be late for work. The woman behind the counter was very friendly and had a nice smile. I have used this post office many times for their outside mailbox but this was the first time I went inside.

caution caution caution…read more please be careful when mailing anything of value at washington st post office in new haven my wife and i bought, filled out, and mailed post office money orders all were stolen and cashed had to be employee's and my complaints went on deaf ears federal employees all cover each others buts

A very cool, old post office from the New Deal era…read more Staff are knowledgeable and easy to deal with. I mailed a pail to Maine and it was easy to do. I didn't know the post office could mail a pail. Ben, the manager is a total hunk. All the guys over at Camacho's love his beard.

Very , very busy location with great staff Parking is ok,…read moreprivate lot The building is very old and outdated Love that the choice of music playing

The customer service was extremely good me and my girlfriend needed help with passport pictures and…read moreLaquavius helped us she was extremely kind and funny. Great experience 10/10

Great sales people! Very knowledgable even with difficult customers. Building old and can use some…read moreupkeep

pretty well organized and faster than others i have been to and also very caring…read more the pepes farms road post office has often been disappointing. when i wanted to purchase stamps to place on envelopes i was mailing, rather than have a computer print out, i was told to go online to make stamp purchases. the manager complained to me because i wanted to buy stamps. it only discourages me to buy stamps for collecting or to send to others that collect and to show the art of stamps on envelopes.

Came here because my local USPS was mobbed! Sal was very friendly & helped me choose the best…read moreoption to ship my documents. He was very knowledgeable & didn't try to up sell me on any services that I didn't need. He was very patient & allowed me to pick the perfect "cute stamps" I was looking for too! I appreciated his honesty & great service. This branch was clean, practicing social distancing & everybody was wearing masks. It was a great experience & I wanted to let them know I appreciate all their hard work during these difficult times out there.

I go out of my way to go to this post office for service. The women at 5he counter go out of their…read morewas to explain the many services available from the USPS. There is always a smile on their face and a pleasant greeting to their customers.

I have worked with FedEx over many years and they are an amazing company. Sometimes amazing…read morecompanies make poor employee choice. The manager at this location is rude, condescending and disrespectful. clearly no understanding of the word customer service. He would not release my package after numerous visits, despite calling FedEx getting a case number and updated receivers name. He arrived with the proper ID, yet still this guy would not release the package. Small man on a power trip. Cost me $ 300.00 in wasted overnight shipping fees, and will now cost FedEx money too, to ship it back to the sender at their expense. Bad business all around.

The website & Google search has this fedex office location come up as the #1 free notary service in…read moreNew Haven county. Called, sat on hold for 14 mins and was told, rudely, "they don't do no notary". Then she just hung up. Trash customer service and completely inaccurate information