Ship Caribbean is one of THE BEST shipping companies I have used. Very fast and efficient. The…read morecustomer service was great from beginning to end. They made sure my barrel was picked up and delivered in time. The processing was very seamless. I highly recommend shipping with Ship Caribbean! You will not be disappointed!

I rarely use shipping services but I agreed to help out a family member. Ship Caribbean was…read morereferred to me by a friend and I'm am beyond pleased. I decided to drop off my items to be shipped, and I'm glad that I did. The staff were very friendly and walked me through the process. My cousin received their things in a timely manner and intact. I would definitely recommend Ship Caribbean.

They were very helpful and easy to communicate with. We needed to store dorm room things between…read moresummer school and the start of the school year. We did not need a full storage facility and it was not for a long amount of time so it was a bit of a dilemma. Not only did they store the boxes and bags but they also provided van service to pick up and drop off right in front of the dorm. It was easy to buy an extra box and wrapping that we ended up needing as well. Would definitely recommend.

I stopped at this UPS Store to drop off a small Amazon return -- the box wasn't even 4 inches long…read more The woman behind the counter told me I'd need to tape it myself next time, which I appreciated hearing. But then she insisted I had to buy an entire roll of tape for $4.99 because "they don't have any tape." Clearly, they did -- I could see it right behind the counter. I explained that I'm currently out of work and just needed six inches of tape to seal the box, but she didn't care. I've never experienced such a lack of basic kindness or customer service over something so small. UPS should train staff to show a little compassion, especially for people just trying to make a simple return. I left feeling disrespected and taken advantage of , all over a few inches of tape.

They do not do any kind of services here or sell anything. You can only get mail from a PO box.read more

post office boxes only! no stamps, no money orders, no stamped parcels over 12oz. they take…read moreparcels with preprinted barcoded postage.

Jan 14 2020 -- Oh, man I read the reviews and was loathe to cross the threshold into "the post…read moreoffice from hell," which is basically what most of the reviews say, but it was the closest and I was in a hurry. Good news! It was great! And the sweet man behind the counter could not have been more funny and helpful. It was a weird thing I had about mailing an important letter that HAS to be there at a certain time, but the arrival deadline is Federal a holiday, so how to do I plan around that .... etc. blah... He answered all my questions, was understanding and really was so funny and sweet. It was a weekday morning and I was ready to give the guy a hug by the time I left. Don't despair there is at least one sweetheart of a postal worker in this place.

Rude employees without patience to customers. Not recommend if there are other locationsread more

I have been a client, customer and friend of the staff at the Village Express for several years…read morenow. I cannot emphasize how professional, courteous, and friendly the staff is on my almost daily visits to the Village Express. Thank you to the entire staff for all you have done to help me promote my business and for keeping me and my clients satisfied. Joe Nardini

This was my first time here and tried to send a pkg overseas. The cost was extremely high. She gave…read moreme a date for it to arrive. I was told if it wasn't received I can get a refund. Went back when the receiver never received it. She said someone will contact me. Never did. Went back and she told me it was delivered. Unfortunately it was sent back to me. I went back again and they made up many excuses as to what happened. Did not want to refund my money back. Finally after all the hassle I received a phone call back. I was refunded half of what they said I would get back. Now I will have to go elsewhere to resend my pkg overseas. Like I said before, thank you for nothing. Go elsewhere Very unprofessional and not kind and also doesn't help the customer at all!!

Everyone was very polite and when the young man in the back heard I had a 90 pound package to…read morereturn he did not hesitate and went right to my card and brought it in to UPS He was a lifesaver The young lady that helped at the desk was efficient helpful and kind Best service ever

If I could give negative stars I would. Tracking says in north haven ct since 7/9!…read moreNobody knows anything...you can't get anyone on phone except from India..will NEVER use upshit again

Brian is reliable and attentive to detail. Responded quickly to inquires and was a pleasure doing…read morebusiness with him. Highly recommend.

Brian was very helpful. I was able to get my document notarized quickly with friendly service.read more

We all hate standing in line, low qualified stuff, and customer service etc. And you won't avoid it…read morehere by default, because these are normal practices of USPS projected from their ultra low cost (reads as "cheap") policies. Employment conditions, work conditions, lack of quality training and general abscence of motivation do not promise decent customer experience, that's simple and I wouldn't be a realist expecting any better. So, why 4 stars? Here is why: 1. Location. 5 minutes from downtown New Haven, easy access by car, free parking. Bad public transportation access. It brings 4/5 for location. 2. Space and design. Design is OK, USPS did a decent job with rebranding. Space is roomy and generally clean. Some parts are worn, but no ugliness or noticeable dirt. No comfort. Overall 3.5/5. 3. Quality of product/service. I had no problem with delivery or sending packages from here. International shipping with EMS works fine. Shipping supplies quality is really high. Domestic Priority delivery is very good. Speed of delivery could sometimes be better, but even in economy class It is just fine. Reliability of this office is good, but one I got an issue with recipients USPS PO (damaged pakage). Yet it wascovetedby insurance. My personal favourites are 24h machine and self-service kiosk, which saved me tons of day time on after hours drop-off. Overall 4/5 here. 4. Value. It is the cheapest shipping and post service in US for small and medium sized packages. I use other providers for heavy or bulky packages, because they are more convenient. 5 4.5/5 here. Custoner service. They do have all sorts of issues. However, simple kindness, politeness and clear requests preserve me from facing most of them. 3/5 Overall 4/5.

I go here purely for convenience as they are the only post office in the area open until 5:30 on…read moreweekdays. One star for that and another star for the spacious parking lot. The one postal worker, who is just downright rude, ruins it for any additional stars. She is dismissive, shouts instructions at those in line and has an overall unpleasant disposition. I'm not sure if she hates her job or has mental health issues, but her tone is uncalled for. Most customers stand in line looking shocked, petrified or about to cry because of the way she speaks.

Theeeeeeeeeeee best!!! Reliable and trustworthy. Also always easy going and flexible with…read morescheduling or rescheduling. See and her team are seriously amazing.

Than you so much for your prompt answers to my questions and for your mobile service to the…read moreRehabilitation Center my mom is at. We needed POA signed with two witness. Super professional and able to come to my mom's facility. Thank you again! We will definitely recommend and use you again when needed!