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The UPS Store

3.3 (31 reviews)
Open 8:00 am - 6:30 pm
Updated a few days ago

Services - The UPS Store

Copymaking services

Mailbox centers

Printing

2 More Services

Scanning

Shipping centers

The UPS Store Photos

Recommended Reviews - The UPS Store

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1 month ago

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4 months ago

Helpful 1
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6 months ago

Dirtiest store I've seen. Customer service not friendly at all. Awful service. They charge $2ish to receive an email and print it? Heck no!

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Local

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2 years ago

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Local

Helpful 5
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3 years ago

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Local

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3 years ago

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4 years ago

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4 years ago

Helpful 1
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3 years ago

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Local

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5 years ago

Helpful 3
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4 years ago

Helpful 3
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5 years ago

Helpful 2
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5 years ago

Helpful 2
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7 years ago

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Local

Helpful 1
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5 years ago

Helpful 2
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8 years ago

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9 years ago

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8 years ago

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Local

Thank you very much for the review.

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7 years ago

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Local

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9 years ago

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8 years ago

Always great service!!! Ethan & Larry are always friendly and helpful.

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7 years ago

For me personally the staff has always been nice and receptive, quick and easy. Yelp wants me to write more but I have nothing else to say

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8 years ago

I love this store! Larry and staff are very helpful!!!!! A pleasure to work with!!!

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Local

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8 years ago

Jim and his staff are outstanding. Whether you're looking to have something printed or shipped out, they have you covered. Highly recommend!

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7 years ago

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9 years ago

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8 years ago

Very unfriendly service. No greeting from the clerk and when I said thank you, he replied "um hum".

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11 years ago

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9 years ago

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11 years ago

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11 years ago

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Ask the Community - The UPS Store

Review Highlights - The UPS Store

I have been going to the UPS store at 3000 Whitney Ave, Hamden, CT for 3 years.

Mentioned in 2 reviews

Read more highlights

Ross Imaging Center - Joey and Siobhan

Ross Imaging Center

(18 reviews)

$

I surprisingly experienced some really poor customer service at this business…read more I sent an order of 4 thousand negatives and slides and asked to have 3 small test sets of the same 9 frames done first, to decide what I would like, 1 set 8 bit JPG, 1 set 16 bit TIF, and 1 set 16 bit 'flat' TIF. After surprisingly having to explain what a flat image is to a photo shop, they seemed to understand. But the 'flat' scans they sent me back were identical to the other normally processed 16 bit TIF default scans. They also failed to remove sharpening and grain reduction from the flat scan, which I specifically requested. Ok fine, they made a mistake, no big deal.. So I politely asked them to fix this one set of the flat scams (9 frames only!) and I even spent time to look up the two contrast settings they needed to adjust in the Noritsu software to get a flat scan. (Note I've never used Noritsu but it was easy to look up). Mike Ross the owner then phoned me and was so angry I could barely get a word in or finish a sentence. He seemed to suggest I was changing the order when I was simply helping them after it was apparent they didn't understand a flat scan, which is a pretty fundamental concept in scanning, nor did they even give me a 16 bit TIFF with no sharpening or grain reduction. Luckily this occurred on the test set and not the main order so I can send the negatives to a more knowledgeable (and hopefully pleasant to deal with) lab. I honestly don't understand how someone stays in business with this type of belligerent communication with customers.

When we needed ID photos for non-US documents, we couldn't find ANYONE who knew how to produce…read moreanything but the standard 2x2 US passport photos cranked out by the Mickey Mouse machines at most passport photo services. And then, like the hero riding into town, came Ross Imaging. What a lucky find that was! Not only was the service super friendly and fast, but Mike's level of knowledge about what's required for foreign documents was outstanding. This is a really sophisticated level of service. The results were great and they were exactly what we needed. This place is a treasure. We hope to use their services again and we'll tell everyone we know about the place. Super great job!

The UPS Store - shipping_centers - Updated May 2026

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