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    Prospect Printing LLC

    5.0 (2 reviews)
    Closed 8:00 am - 4:00 pm

    Services - Prospect Printing LLC

    Document binding

    Copymaking services

    Printing

    2 More Services

    Sign printing

    Scanning

    Prospect Printing LLC Photos

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    4 years ago

    Did a great job for me in a very short amount of time. Reasonable shipping from Connecticut. I will definitely use them again

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    8 years ago

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    Ross Imaging Center - Joey and Siobhan

    Ross Imaging Center

    (18 reviews)

    $

    I surprisingly experienced some really poor customer service at this business…read more I sent an order of 4 thousand negatives and slides and asked to have 3 small test sets of the same 9 frames done first, to decide what I would like, 1 set 8 bit JPG, 1 set 16 bit TIF, and 1 set 16 bit 'flat' TIF. After surprisingly having to explain what a flat image is to a photo shop, they seemed to understand. But the 'flat' scans they sent me back were identical to the other normally processed 16 bit TIF default scans. They also failed to remove sharpening and grain reduction from the flat scan, which I specifically requested. Ok fine, they made a mistake, no big deal.. So I politely asked them to fix this one set of the flat scams (9 frames only!) and I even spent time to look up the two contrast settings they needed to adjust in the Noritsu software to get a flat scan. (Note I've never used Noritsu but it was easy to look up). Mike Ross the owner then phoned me and was so angry I could barely get a word in or finish a sentence. He seemed to suggest I was changing the order when I was simply helping them after it was apparent they didn't understand a flat scan, which is a pretty fundamental concept in scanning, nor did they even give me a 16 bit TIFF with no sharpening or grain reduction. Luckily this occurred on the test set and not the main order so I can send the negatives to a more knowledgeable (and hopefully pleasant to deal with) lab. I honestly don't understand how someone stays in business with this type of belligerent communication with customers.

    When we needed ID photos for non-US documents, we couldn't find ANYONE who knew how to produce…read moreanything but the standard 2x2 US passport photos cranked out by the Mickey Mouse machines at most passport photo services. And then, like the hero riding into town, came Ross Imaging. What a lucky find that was! Not only was the service super friendly and fast, but Mike's level of knowledge about what's required for foreign documents was outstanding. This is a really sophisticated level of service. The results were great and they were exactly what we needed. This place is a treasure. We hope to use their services again and we'll tell everyone we know about the place. Super great job!

    Prospect Printing LLC - copyshops - Updated May 2026

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