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    BK Designworks

    5.0 (1 review)
    Closed 10:00 am - 6:00 pm

    Services - BK Designworks

    Copymaking services

    Graphic design

    Printing

    2 More Services

    Sign printing

    Scanning

    BK Designworks Photos

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    14 years ago

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    The UPS Store

    The UPS Store

    (26 reviews)

    Store is quick and convenient. Great location for Amazon returns and UPS package drop-offs.read more

    This was hands down the most unprofessional and combative customer service experience I have ever…read moreencountered. I visited this location to ship high value luxury designer items (valued at $3,000+) and was met with inexplicable hostility from an employee named Valerie. I paid a total of $108.93, which included a $20.95 packaging fee. Despite paying for this service, Valerie flatly refused to package or seal the box while I was present. She insisted that she would only tape and seal the package after I left the store. When I asked to simply package the item myself to ensure its security, she refused to let me touch the tape, citing "liability and stating I would cut my fingers and start to bleed and further refused to even sell me a roll of tape or an empty box so I could handle the packaging process myself instead. Leaving a $3,000 unsealed package in the hands of someone so openly rude and dismissive was not an option for me so I requested and received a full refund and took my business elsewhere. The most shocking part: I went to a different UPS location immediately after. Not only was the staff there significantly kinder and ten times more professional, but the total cost to ship the exact same 5.5lb box was only $66.19 not $108.93. Valerie's behavior was combative and she seemingly attempted to overcharge me by over $40. This location is a poor representation of the UPS brand. Save your time, your money, and your sanity go elsewhere. Why did she want my Louis Vuitton items to stay in the UPS store unboxed after I paid over $100 for shipping? Were these 2 items going to magically disappear in transit? This will be escalated to corporate as well because the customer service I experienced is quite alarming.

    Staples - The isle

    Staples

    (13 reviews)

    The Staples store at Avon, CT, never disappoints me and always tries its best to making sure all…read morecustomers are satisfied. I have been a loyal customer for this store for many years and have always enjoyed shopping there. The staff and the manager are always pleasant, professional, cordial, and never hesitate to help. This store is not only a model Staples store but for all retail stores. In addition, this store should be a mentoring store for Staples' new managers as to what customer services are all about! Here's my salute to Robert, Mark, Matt, George, Brandon,..., and all the nice kids at the printing and marketing shop. THANK YOU, ALL, SO MUCH FOR TAKING GOOD CARE OF MY SHOPPING!!!

    I stopped by Staples in Simsbury to print some end of the school year materials. One of the items I…read moreneeded to get printed was on a flash drive. There was a very nice gentleman named Adam who printed these colorful cards for me. They had a watermark, that he asked if I'd like it removed, I told him yes please and he did. I was very happy with the service I received from Adam. The other thing I needed printed was some pictures off my email. Sadly Adam was gone, a young girl who looked to be about 17 took his place. I emailed them the pictures and I explained to her that the pictures should be small, and several of them can fit on one page. She said they "can't do that". There were a lot of pictures, that were also printed on fancy hard stock paper, that was completely unnecessary. It is so wasteful to print one small picture in the center of a full sheet of paper. The total came to $68.00, that's completely ridiculous. She called the manager over, who offered to give me $10.00 off. That's still robbery. I didn't get the pictures. Teacher's personal budgets don't expand very far as it is. Adam was very friendly, personable and helpful. The other associate was none of those things. At Staples you can find anything you may need for your office or classroom.

    BK Designworks - copyshops - Updated May 2026

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