I'm in this particular store, several times a week. It's a very well-run store... employees here…read moreare polite, friendly, professional, and work hard to get customers taken care of. And James is the best!!! Always greets me, and many others, by name. Brightens my day, every time I go in there! :-)

Jim the owner and his staff went above and beyond helping me get a medical package delivered. Thank…read moreyou so much! You all are great!

This is a great place to go when I have to ship something via UPS and far preferable than dealing…read morewith the locations inside the office supply stores. The ladies at the counter are always pleasant. I generally do a crappy job of packaging things but they correct the problems for me with nary a sigh. As an added bonus, they also process large check deposits for USAA.

VERY UNFRIENDLY STAFF! I have had to use this location several times due to the convenience but…read morewill no longer give them my service. The employees are extremely impolite! Blank stares, no "please" or "thank you", and just a general look of disinterest in their job.

As per usual I was dropping off a package that already had postage on it. The employee who helped…read moreme was friendly and offered up a receipt so I took it. I usually go to the fedex on Clarkson but am glad to know there is also one in the valley. I'm sure I'll be back!

They managed to destroy $260 in legal documents. They refused to help or compensate. The manager…read moreat earth city will never call you like the main office says, you will get no replies ever. They will do everything they can to make it hard on you and you will have to get a lawyer for any kind of damage compensation. I would not risk sending anything important with them. They have terrible customer service. I would avoid using them. Their drivers don't give a damn about your packages and the office people don't either.

Huge shout out to the UPS Store located at Lamp and Lantern (The UPS Store 0389). I am one vendors…read morein the Ms Crafty LLC event on Sunday. Wanted to get little flyer to show all the Vendors promos they are offering. I took it in at lunch. I went in with the picture and they talked me through my options. Within a few hours they had it done. Another great thing - local small business supporting another local small business

Kyle was so kind and welcoming!! he took care of me and it was so pleasant to work with him!read more

nn no mm n I'm m…read more I've been a customer of Goin' Postal for several years now and have been very happy with this relationship. They know me and my business and have always been great to work with.

The fact they charge 1.00 to ship items USPS when you already have a label is ridiculous. Only…read morestore around that does this.

Nice FedEx location. Clean, friendly staff, spacious. Definitely one of the better ones I've been…read moreto. I was just dropping off so I can't speak on their prices, but I have no complaints with this being my new closest store.

My mom dropped off my work phone to be shipped to me on Sunday afternoon. She paid for overnight…read moreshipping and sent me the tracking number and I looked as of 8:31 today it hasn't even had a label created. This is a joke. What is the point in paying for over night shipping if it's going to take two days?! Every time I call someone at FedEx they just say they'll "escalate it" and nothing else and not to mention nothing has changed.

Larry and his son are amazing. I show up and they know who I am, and most others I see rolling in…read morethere. The big dog is a delight and friendly as well. Overall, this is what small town customer service feels like.... Need a hand out to the car? They already know and are prepared. Questions about shipping? They'll give the best options. Happy as can be...

I recently dropped off a package at Postal Plus and learned something I wish I'd known earlier:…read morealways ask for a receipt. The team was friendly and took my package, but they didn't automatically provide proof of drop-off. Unfortunately, the shipment never showed up in the USPS system, and I ended up losing the cost of the product. The owner was responsive when I reached out, which I appreciated, but there wasn't any help for the financial loss. Overall, the shop seems helpful, but their process doesn't include giving receipts unless you ask--so make sure you do. Sharing this so others don't run into the same issue. A quick receipt can save a lot of stress later!

I have been to this location several times and every visit seems to be fabulous. Great service,…read morewonderful staff and I am in and out in minutes.

WORST UPS STORE IVE EVER BEEN TOO! Won't be back to this location. The guys behind counter making…read moresmirking comments because of a simple question asked. Thanks for being a a bully and making fun of your customers. At least wait until they can't hear you or leave your store! Now I found there are lots of local business I'd rather support to.make my drop offs than this store try to ruin my nice day!

They were so friendly and welcoming, then went above and beyond to help me! I will definitely ship…read moreeverything here!

Unfortunate experience I had this location: 1324 Clarkson Clayton Center, Ellisville, MO 63011…read more After briefly waiting in line, I was called over to the counter by an employee named Nate. I was carrying two heavy Amazon return boxes. As I set them down and prepared to provide my return QR code, Nate suddenly left the counter and began talking with another employee. I stood there holding the boxes for several minutes while he carried on the conversation. Although it seemed to be work-related, it left me waiting unacknowledged. When he returned, I showed him my QR code and explained that it covered both boxes. He told me I would be charged for two packages. I explained that I had received them separately, but with one return label. He offered to tape them together, but his tone quickly became condescending and dismissive. When I tried to clarify how the packages were delivered, he responded arrogantly, questioning me and arguing instead of assisting. At one point, I told him that this was the first time I had experienced poor customer service at that location. His response was, "What are you talking about?" When I told him he was being rude, he flatly denied it and continued to argue. Eventually, he bypassed me and called over another customer - even though I still had another return to process. When I pointed this out, he said he would do it after assisting the other customer, despite me being there first. To make matters worse, when I asked to speak to a manager, he proudly stated that there was no manager on-site and that if I had an issue, I could contact UPS directly. So, I left without returning my other item and will follow up with Amazon to change to another return location such as Kohls or Whole Foods. This was an unnecessarily stressful and frustrating encounter. I left feeling dismissed, disrespected, and disappointed in a company I've relied on for years. Until today, this location has had great customer service. I hope this feedback is taken seriously and addressed appropriately so that no other customer has to experience such poor treatment.