This really isn't a bad post office. It's large and bright inside. There was no line when I went in today, and it's a good thing because they only had two employees working. The person I interacted with was friendly enough, made small talk, and I was in and out in less than five minutes. If I'm on this side of town, I need to go to the post office. I wouldn't hesitate to stop in. read more

Not a bad post office, staff is knowledgeable and friendly. Usually stop in for self service package drop off. Anytime I've stopped in has been easy and quick to get my errands done without too much of a hassle; read more

Need more workers- long lines and only two workers. Hire more staff please!! The two were doing their best, going somewhat quickly but still needed to wait like 20-35 mins. It was past 2pm too- so not a lunch rush. read more

US Post Office - Loooooong line- half way into the next room. Only two staff - Post Offices Near Me - Escondido, California

Very efficient post office with friendly workers. I never go there and it is pretty much in the middle of a vast parking lot, in the least expected place. Thanks to Yelp app I was able to locate this post office when doing errands in Escondido. read more

Came to see if they still my package the ladie didn't even bother checking in the back poor staff

This lady is rude has no manners she told me I had to leave because I had no appointment I simple came for my passport and returned paper I had fill out it was my turn again and I was supposed to go with her instead I told the rude lady I'll wait for someone who has a better attitude than her then another lady saw me and she told me she would take care of me this place is the worse first time coming and last this is horrible experience read more

US Post Office - Post Offices Near Me - Escondido, California

Update your slips and door hours. It takes a lot of work to get the newborn in the car, out of the car, in the stroller, just to get to the door at 11 am when the slip says open til 12 just for the doors to be locked. It already took days to be able to find the opportunity to get to the post office. Please think of others. read more

US Post Office - Post Offices Near Me - Escondido, California

Updating my review because the folks who work in here are really nice. This post office still is in a very secluded area, which I'm not a fan of because I have to drive a car to get here...it's not really walkable...but the people who work here are very helpful, and it is clean and organized. TONS of parking outside. MASSIVE amount of parking. read more

I come here often to drop off, what else...US mail. I have used the front counter to get receipts for items that I am shipping, or if I have general questions. I typically prep my packages at home using the online software, and I even save a little bit prepping items at home. Makes visiting the post office much faster. When I do need help, the staff is very friendly and helpful with whatever I need at their counters. Kudos to the workers for that. You can also get your passports done here as well, you just have to make an online appointment. They can get backed up several weeks to months, so get that appointment in sooner rather than later. They close their doors at 5pm, so if you are not in by then you'll have to use the drop off boxes. The San Marcos location (inside area, not mail clerks) stays open late, how come Escondido can't have the same hours? read more

Rude employees. I came in with a v nice tone bc I work in food service and I know how working with people can be difficult... but even when being nice they r still rude. Dont be rude to my Spanish speaking mother as well, bc that was when it crossed the line. Do better a**h*l*s read more

This is unbelievable, I'm not sure if the mail person is just lazy or what I had a package to be delivered yesterday but instead it was updated as I wanted the package to be brought back to the post office. There is only one person working and that one person is doing passports. I'm on my lunch and this unbelievable to me, I want to go off on why this is happening but they feel secure in their lame ass service because they are the government and worse they are the post office read more

Went here earlier to drop off a very important package. I got in and out very quickly. The staff there were very friendly and helpful. Convenient location. What more can you ask for from a post office? read more

Self machine Never works and they make you wait in the line to make you fill out a form that's like 4 pages long just to ship one item. Horrible experience. read more

Did not reattempt delivery when it clearly stated that they would. Was on hold for an hour just for the main number to tell me that. Attempted calling the main Escondido office line 5 times, each time it was disconnected after 3:50 mins on hold waiting for a representative. All that just to be told I have to go pick it up when I fucking paid for it to be delivered. This also not the first time they've done this. This is Number 5 of messed up deliveries to me in just a year. Worst post office I have had to have packages go through. read more

I can hear you right now: "FIVE stars for a U.S. Post Office?? What is she---crazy??" This Post Office earned the five stars by having the good sense to hire a wonderful person by the name of Maurice to man their counter. We haven't been receiving our mail for several months. It's been annoying and was hurting our business. Client mail (actually all mail) has been sent back to them labeled undeliverable. I took photos of our mailbox and also of our neighbors' mailboxes a few feet away. Brought the photos in to the "pick up counter" this past Saturday and then directly to Maurice today. Maurice is a very intelligent man. He looked through our photos and got right on it---going straight to the back to contact our mail carrier/carriers. He kindly and quickly got it done. Thank you, Postal Service for having this wonderful man working behind your counter. Maurice makes the U.S. Postal Service look good. Rather than "Snail Mail" he makes it into "Hail Mail". read more

this is the worst post office ever. They close the counter early without notice, loved driving across town to find that at 4:45pm. sometimes my envelopes are delivered ripped in half sometimes a package will be open. 100% of the time i wont get my certified mail. its guaranteed. I request redeliver and they never do. i wish we had an alternative to the USPS at this point. read more

Very crowded...I know it's almost Christmas. They should have a few more workers at the windows. Oh well.

They wouldn't deliver my package due to no secure area even though it would fit in the mailbox. I scheduled for redelivery thew next day and then waited 9 days for the redelivery and nothing. The number online doesn't work and has been disconnected. The automated system is absolute trash and will not connect you with customer support. I've never had issues like this with any other carriers. I wont be surprised when they get shut down. read more

riddle me this: if i send 10 packages all with the same postage, why do 9 go out but 1 will get a person with a stick up their ass and return it saying i didnt pay enough postage?!? why do all the others go out fine?!? fix your asinine shipping prices and stop sending shit back on that is already paid for read more

I was waiting for a package and the seller had told me it had been sent out, even tracked it FOR me and said it was delivered at my front door on 11/30/2022. No one signed for it, no ringing, and nothing in my mailbox. I can't even get a refund because it had been posted it's DELIVERED. I went to the post office and they said they were too busy to check and they gave me the phone number to call & give them the tracking number and they'll help out. Then I DID call the next following day & no one answered. What is the point of having a phone number for contact, and no one ever answers. You'll be waiting by the phone ringing and ringing for eternity !!!! It is now 12/05/2022, I've called this post office EVERY single day & no one has answered. I am certain they delivered it to the wrong address, because my neighbors usually personally hand my packages back to me when they recieve my mail. )): Doesn't matter what the item was, I just wish they could at least pick up the phone??? read more

The incompetence here is astonishing. Mail sent here will be delivered very late in the day. 5:30 PM is just unacceptable

Wish I could give 0 star. They don't even deserve 1 star rating. Keep deliver my packages to someone else's house. I have so many missing packages. Said that my packages were delivered in the mailbox but it wasn't there when I go check. Called them more than 50 times and no one, no one ever pick up. Opened up a case of missing packages and no one help me either. And my seller won't refund to me because it was scanned delivered. So I just lost money for nothing!??? read more

Well we used to be able to mail letters out front but then they paddle locked the boxes. So at least we could go in the lobby at any time to mail a letter. Today the lobby is locled as well, If you have a P.O. box you can't get your mail either. My husband worked for the post office for years and service was never this awful then read more

These guys keep delivery a wrong mails for almost 2 months, packages to my mail box, and keep send my mail/packages to other address. Called them, hopefully, they can correct the address. read more

I don't know why this post office gets such slow reviews. Probably because when people go to the post office and have to wait in line they're in bad moods. When I went in today there were many clerks available just a few people in line. I was greeted by a gentleman by the name of Ed and he quickly took care of the services I needed and provided me with some good life advice. Nothing wrong with this post office, just a regular post office. read more

US Post Office - Exterior photo - Post Offices Near Me - Escondido, California

Actual rating 0 stars. We moved to Escondido 2 months ago and unfortunately mail isn't delivered to our house. Welcome to the world of neighborhood locked multi mail boxes. Since our miniature mail box is 1" tall, it fills up quickly. We left 2 days of mail and our mail carrier decided to remove our 2 days of mail and leave us a note saying since we have a full mailbox, the mail carrier has the right to remove what's currently in our box in addition to withholding all future mail! I work and it was difficult to get to the 1157 West Mission Ave location of post office before 5, but I did it. I arrived 4:58 and ran to the door. I breathed a sigh of relief as I see the long line of people waiting and as I walked in, a short man (postal worker), told me they are are closed. I said, oh please, let me in. He said, no, we are closed. I looked at the line of 10 people and then back at him him begging, please, I just drove across town, please, you're holding my mail. Short man said, no, we are trying to finish things up here and we are behind. Thanks governmental employee. Thanks, so happy to pay your undeserved pension. You couldn't accommodate 1 more paying customer in your long line? Really!? I'm so bummed we moved here. Carmel Mountain and Poway post offices are professional, and have courteous customer service. If I was Filipino, I'm sure this postal worker would have accommodated me. read more

Its a nice post offfice, the employes are really nice. Sometimes long waits but it goes quickly.

If I could of give -negative or zero stars I would. This place is awful! 6 months ago I left a review on there site because they took half of the access hrs & holiday PO box access away. They also raised the price for PO BOX rentals AGAIN! I opened at $53 then renewed to $59 w/ 24hr 365 days access. Last year they increased my rate from $59 to $73. Only change made was they Cut acess hours. No benifit to customers. It is time to renew again and now $92.00!! Again. They have not done anything to justify another ridiculous price hike. Due to hrs cut in 6 months I have been 3 maybe 4 times MAX! How/why does my box keep increasing when there is no added benefits or more work to deliver my mail to box shoving it so full I can't get it out from the front? Only to see 25% of the mail isnt mine! The workers are RUDE. The place is dirtier than it was when acess hrs were 24/7/365. I understand the price of everything has and does & will go up but usually it is because they add a service or increase hrs or something that is of benefit to the customer. Delivering mail to a PO BOX doesn't require ANY more work than it did at $53 or $59 nor at $79 and definitely NOT now with another $20 increase. If they had the 24 hrs 7 days week 365 year access hrs it might not be as upsetting but they have NEVER justified ANY rate increase. They take more $ and we get less when they take basic features away (yet still advertise them too) drastically cutting the access hrs to boxes for the same mail service that requires the least amount of work that they still can't do correctly. They will continue to rip off people who have to have a PO BOX?!?!! AVOID this dump & the arrogant people who "work" there at all costs! read more

Been here a few more times and things have definitely improved! Staff are friendlier and more knowledgeable. Thanks for coming through and making sure my mail is picked up and delivered on time! read more

No issues with mail. Sucks they have to close the drop box lobby after a certain time tho.

Slow, employees seem to go to one person for everything even when they need change. Would go to staples mormally but something needed a signature so had to come and pick up....bad experience read more

Had to go back a second time to get my passport. It wasn't an easy process. Go elsewhere.

So overwhelmingly busy, can't even answer a few minute phone call. Called several times but no one answered. Lines are out the door, to the street, so they can't answer read more

This USPS location is by far one of the best USPS. The staffs and Manager Robert is very helpful and accommodating. He will go out of his way to retrieve any lost packages to be able to help. Thank you for caring for the people of Escondido. I greatly appreciate it. read more

Employee named Ed was rude and commented on my daughter's appearance, who is fairly young compared to him. Very unnecessary and unprofessional. Other than that, everything else seemed ok. read more

Yikes! I'm so frustrated! My mail carrier, Alma is AMAZING and does a fantastic job. Unfortunately, her vacation coincided with the first package I've received from out of the country that also needed an in person signature. Since I'm not in my city much during the week and happened to be on vacay the Saturday the package first arrived, I had to leave a note for the carrier (thinking it was my usual person!) asking they deliver the following Saturday. I thought it was weird that the note was left there all week, but whatever. So, on Saturday when the mail truck landed on my street, I waited at the box for my package! I was surprised to see a new face of a young man. When I asked about the package, he looked confused and said he never saw the note all week because its a hard route and he just hurried and put all the mail in each box. I explained the situation and he told me I could pick it up. I said I thought the main post office was closed on Saturdays and he assured me that it was open until around 3. I said I was off the following Friday so would the package still be there and I could pick up. He said, "Yes, don't worry. Packages are held for 30 days or more". He left, I double checked on the PO hours and of course, it was closed. Fast Forward to the next Friday, I go to the PO and the package isn't there. I explain the whole situation to a guy there whose name I did not get. HE tells me they send the packages back after 10 days and a second notice was left on the 18th and so they would have sent it back to the sender at that point since there was no response. I explain I didn't get a notice. We went back and forth for a while because I admit I was really upset that the package would be returned when the guy told me they keep them for 30 days or more. Then I point out that the 18th was only FIVE days after the original delivery date so why would they return and then he points at my note and says, we don't even know what date that note was actually written and put in the box. That was the end of that conversation as he essentially said that from his perspective, I'm just making something up. Clearly, I was VERY upset. I told him I didn't appreciate his calling me a liar and I left. When I arrived home, I had a second notice in my box. I did find out that the PO is open on Saturdays from 9:30-12, so I went in today and the package was not there. I went home to wait for Alma who did bring it back out to me. She's great, but both of the men that I dealt with were NOT great. The guy in the PO told me he would talk to the temp carrier about the situation, but since he clearly didn't know what was going on either, can't say that is going to be much help. Yes, I'm using this as an opportunity to vent, but the truth is, people need to know things like the hours they are open for picking up packages and that you can't necessarily trust what they tell you. Unless you're talking to someone you know, you should follow up on the USPS site to confirm these policies, etc. Was really disappointed in the service I received. In the past my experiences have been more positive. read more

Very convenient place with a large parking lot. Not open on Saturdays...but, open for Notified mail pickup from 9:00 am to 11:00 am. read more

US Post Office - The Front Entrance - Post Offices Near Me - Escondido, California

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Just awful service every time I go in to this post office their rude and unhelpful. Get people who maybe actually want to do their job

I had to return to this post office because one of their employees didn't properly submit my passport application. I was annoyed at first because I should have already received my passport and this hiccup will cause me to potentially not have it in time. Thankfully Bouchra and Mike were able to fix the mistake and send my application back priority mail. They realized the mistake that was made and worked to remedy it quickly. Hopefully I get my passport in time. If you needs a passport, I'd recommend going through either Bouchra or Mike. read more

Because some idiots decided that would it would be a great idea to break in to the group mailbox in our development, we are forced to have to pick up our mail at the Post Office on Mission Ave. This place is a petri dish for bacteria and other fun stuff. The Post Office is without a doubt one of the most non protected, unsanitary and highly vulnerable. Who knows where our packages have traveled from and who has touched them. Post offices have to be one of the most vulnerable for our current global pandemic situation. Less than 50% of the people working there are wearing gloves and I just watched someone carrying a basket of mail totally open cough all over the basket with no regard. The look on his face said it all, I really don't give a....nor does mgt Why are they not all wearing gloves and using the common sense of keeping themselves and others clean and safe? Who else can I reach out to that might actually do something for this and all situations? read more